PUBG (Pubgmobile.com)

20100
(71 reviews)
Write a Complaint
493 Complaints
PUBG (Pubgmobile.com)
20100
(71 reviews)
Write a Complaint

PUBG Mobile ID Hacked - Account Recovery Failed

profile
Yonela
March 03, 6:55 am
3

PUBG MOBILE Account Banned - Security Policy Violation Appeal

profile
Xikmatillo
March 01, 6:34 pm
-
pubg-mobile-account-banned-security-policy-violation-appeal-1.jpg

PUBG Mobile High Ping On One Account Only - Fix Request

profile
eldelosshidory
March 01, 4:02 am
17
5
Sabir is very satisfied with the result
Resolved

PUBG Not Sending Email Verification Code

profile
Sabir
February 24, 3:37 pm
126

PUBG Mobile Safe Mode Activated After Switching to iPhone 15 Pro Max

profile
Timez
February 21, 1:41 am
38

PUBG Mobile Keeps Crashing on Tecno KL7 at Launch Screen

profile
Erhan
February 21, 1:12 am
39

PUBG Mobile UC Not Received After Payment on Plyr.com

profile
Ali
February 20, 3:53 pm
23

PUBG Mobile Wi-Fi Connection Problem on Infinix Hot 50 Pro

profile
Furkann
February 19, 10:50 pm
-

PUBG UC Not Delivered After Credit Card Payment

profile
Berkay
February 17, 1:19 am
-

PUBG Mobile Ban Dispute Over False Cheat Detection

profile
Alp
February 15, 7:43 pm
34

PUBG Mobile Banned Me for Third-Party Tools I Never Used

profile
Alp
February 15, 7:41 pm
1

PUBG Mobile Account Recovery Needed After Hack

profile
Jes
February 13, 10:44 am
40
PUBG Mobile Account Recovery Needed After Hack

PUBG UC Missing After Paid Purchase on Oyun Dinarı Website

profile
Fırat
February 09, 6:17 pm
48

Help Me Recover My PUBG Account

profile
Ansal
February 08, 2:10 am
48
help-me-recover-my-pubg-account-2.jpg
help-me-recover-my-pubg-account-1.jpg
5
Civan is very satisfied with the result
Resolved
profile
Civan
February 04, 6:48 pm
44
Civan Removed the Complaint from Publication

My PUBG Mobile Account Was Hijacked — Support Won’t Help

profile
Muhammet
February 03, 5:00 pm
46

PUBG Mobile Issues 10-Year Ban for Cheating Caused by Account Hack

profile
Adeel
February 03, 9:14 am
30

PUBG Mobile Won’t Let Me Update My Email and Phone Number

profile
Serkan
January 24, 5:43 pm
127

I Face Loss of My PUBG Mobile Account and Request Full Account Recovery

profile
Emin
December 15, 2025 11:20 pm
77
i-face-loss-of-my-pubg-mobile-account-and-request-full-account-recovery-6.jpg
i-face-loss-of-my-pubg-mobile-account-and-request-full-account-recovery-4.jpg

PUBG Mobile Account Wrongfully Banned During Match And Needs Rechecking

profile
assadin
December 08, 2025 9:32 am
94
PUBG Mobile Account Wrongfully Banned During Match And Needs Rechecking
pubg-mobile-account-wrongfully-banned-during-match-and-needs-rechecking-2.jpg

PUBG Mobile Unauthorized Purchase - Mobile Operator Billing Refund!

profile
Cuneyt
December 01, 2025 11:24 pm
94

I Can't Get My PUBG Account Back For Years - Please Help!

profile
Merve
November 21, 2025 12:29 pm
121

PUBG Mobile UC Not Credited After Payment Through Vodafone

profile
Ayşe
November 16, 2025 11:30 am
74

Frequently Asked Questions (FAQ)

Can I get my money back from PUBG Mobile?
  • Refund in PUBG Mobile is possible under certain conditions:
  • You can get your money back if you don't use any digital products in the game within 14 days of purchasing it.
  • However, you will not be able to get your money back for some items, such as equipped skins or opened clothing sets.
  • Similarly, unused G-COIN purchases are also valid for a refund within 7 days.
How do I cancel my PUBG payment?
  • If you wish to stop paying for PUBG on an Android device:
  • Head to Google Play's subscription management settings, press the subscription in question and then tap the "Cancel subscription" button.
  • If you own an iPhone:
  • Access Settings, press your name, and then select iTunes & App Store to terminate your PUBG membership. Choose "See Apple ID" after tapping your Apple ID. Choose the subscription you want to manage by scrolling down and tapping the "Subscriptions" option. Afterward, you can use the available choices to modify or terminate your membership.
Why did my PUBG account got banned?
  • Your PUBG account may get banned for several reasons:
  • - using cheating tools or illicit software like AIM bots and hacks,
  • - logging in from an unauthorized third-party app,
  • - making changes to client data,
  • - using unofficial game clients,
  • - providing false information,
  • - promoting illegal content or websites,
  • - cheating repeatedly in team games,
  • - using unauthorized payment channels,
  • - teaming up with players outside of your team.


  • To unban your PUBG Mobile account, you can try appealing to the PUBG support team through their Help Page.
How can I verify my PUBG Account?
  • The first method is to link your account to your social media accounts, such as Facebook or Twitter. To do this, go to the settings menu in PUBG Mobile, select "Account," and then choose "Link." Follow the instructions provided to link your account to your desired social media account. Once linked, you can verify your account by logging in with your social media credentials.
  • The second is to use SMS verification. To do this, go to the settings menu in PUBG Mobile, select "Account," and then choose "Verification." Enter your phone number and wait for the verification code to be sent to you via SMS. Once you receive the code, enter it into the app to complete the verification process.
How can I contact PUBG Support?
  • PubG offers customer support via Chatbot or by filling out the customer support claim form on their official site www.pubgmobile.com. If you need in-game help, go to “Settings”, and click on “Contact CS.

About PUBG

PlayerUnknown's Battlegrounds, or PUBG for short, is a well-known online multiplayer battle royale game. The South Korean video game studio Bluehole's PUBG Corporation developed the game. First published in March 2017 for Microsoft Windows, PUBG has now been ported to consoles like Xbox One and PlayStation 4 as well as mobile devices.

Up to a hundred players drop onto an island in PUBG, where they must forage for supplies and fight to the death to emerge victorious. The game's fast-paced action and photorealistic visuals have made it a favorite among professional gamers, and competitions featuring the game's players have become increasingly common. PubG can be played single, with a partner, or on a team.