We stayed at Damjan Apartments with confirmation number 6400231075. First of all, I specifically asked for a quiet place. The address listed was Šurida, slightly outside, but in reality it was Fažanska cesta 94. There was no peace at all, it was on the main road, so busy that you couldn’t even cross...
On August 21, 2025, I made a reservation through Booking.com at Aellia Hotel and Suites, Leros for a room with breakfast included. During the booking, I paid €201 in advance. However, upon arrival at the hotel, we were refused entry at the door and told we would need to pay an additional €180. This ...
I rented a Peugeot car from Enterprise (through Booking.com) in Dresden, Germany, on June 19, 2025, and returned it without any problems on June 25, 2025. I paid a €250 deposit at the time of rental. However, despite returning the car without any problems, the deposit has not been refunded to date. ...
On May 20, 2025, I booked Modern Apartment Perlova abroad through the Booking.com app. At the time of booking, I paid €45.69, and the remaining €395 was supposed to be paid upon arrival. However, on July 7, 2025, I suddenly received an email through the app claiming my reservation was “not confirmed...
I booked a stay at 54 Queens Gate Hotel through Booking.com (confirmation number: 5703.182.79) and paid a total of ₺34,518 for the reservation. However, at checkout, my credit card was charged an additional £28.69. No explanation was provided for this fee, other than being told it was “standard.” Th...
On August 11, 2025, I canceled my reservation at El Verano Hotel, Kos through Booking.com. The booking clearly stated that the cancellation was fully refundable and that my payment would be returned within 7–12 days. However, it has now been 14 days, and my refund of ₺17,108.41 has still not been cr...
From August 17–20, 2025, I stayed at Venera Apartments in Budva, Montenegro, with a reservation made through Booking.com. The total cost of my stay wa...
On August 15, I made a reservation through Booking.com, but just one day before my scheduled stay, the hotel suddenly canceled my booking. The reason given was that “the room had an issue.” However, instead of notifying me earlier, they waited until the very last minute—literally the day before chec...
About three weeks ago, I made a hotel reservation through Booking.com specifically because it was marked as “Pay at the property.” This option was important to me, as I wanted to settle the bill directly at the hotel. However, shortly after booking, the hotel attempted to charge the entire amount to...
Months ago, I booked Meraki Resort Hotel in Sharm El Sheikh through Booking.com for August 18–23. I completed the payment by credit card, and my reservation was confirmed. Both my bank statement and Booking.com’s confirmation email clearly showed that the payment had been received. But when I arriv...
Between August 18, 2025, and August 22, 2025, I had an international reservation at Hotel Potos through Booking.com (Confirmation No: 6317950028). My reservation was confirmed on August 17, 2025, at 22:08, but the following morning, on August 18, I received emails from the hotel at 08:46 and from Bo...
Between August 18–22, 2025, I had an international reservation at Hotel Potos through Booking.com (Confirmation No: 6317950028). My booking was confirmed on August 17, 2025, at 22:08. However, the very next morning on August 18, I received two unexpected emails—one from the hotel at 08:46, and anoth...
On August 23, 2025, I made a confirmed reservation through Booking.com at Aegialis (Reservation No: 5061****51). After a long journey, I arrived at the property after 7:00 PM, only to find that no one was there to check me in. I attempted to contact the property, and eventually, the owner informed m...
On August 17, 2025, I made a non-refundable, prepaid reservation for three nights at Eva’s House in Molyvos, Lesbos, through Booking.com (Reservation No: 5889*950). The booking was confirmed and scheduled to be right in the middle of my one-week vacation on the island. When I contacted the property...
On November 9, 2025, I purchased round-trip tickets from Booking.com for flights operated by Singapore Airlines. The itinerary was departure on November 9, 2025, and return on November 23, 2025, for two passengers: İ** Ç**** and Z**** Ç****. Unfortunately, during the booking process, I mistakenly en...
On May 4, 2025, I made a reservation through the Booking.com app at Central Place Close to the Beach ac Air, wı Fl, Parking. After my stay, I submitted a review. However, I noticed a serious issue: my review does not appear in my personal review history, but it was published under the hotel’s genera...
I am a registered Booking.com member and recently downloaded the app to make reservations. While searching for Santa Barbara Hotel in Milan for the dates August 29 – September 1, 2025, I noticed a troubling inconsistency in pricing. On the Booking.com mobile app (logged in as a member), the hotel p...
I have been staying in a property called IBIAI since August 19, but the landlord wants to evict me today, August 22, even though he has already been paid for five nights. My reservation number is 6399622097 and my PIN number is 8280. The landlord also refuses to refund my last two nights, and I don’...
On August 22, 2025, I had a confirmed reservation through Booking.com (Reservation No: 5471****97) which explicitly included the benefit of a free airport taxi in Lisbon, Portugal. This perk was already linked to my booking in the system, and I fully expected to use it upon arrival. However, when I...
On August 5, 2025, around 13:40, I canceled my Booking.com reservation at “Nice Private Room in Wien Center” in Vienna. I had already spoken with the property owner, and we agreed on a free cancellation. Since I had paid €37.69 in advance, I expected this amount to be refunded to my bank card withou...
On August 6–8, 2025, I stayed at Duodo Palace Hotel with Booking.com Reservation No: 5535****38. For this booking, I paid the full amount of €336.60 and promptly requested an invoice to be issued under the name H*** C*****. It has now been over a week, and despite submitting my request through the ...
On September 15–20, 2025, I booked a stay for 2 adults and 1 child at Dream Resort Sharm El Sheikh in Egypt through Booking.com (Reservation No: 5154*410). I completed the full payment at the time of booking. However, when I received my reservation details, they incorrectly showed the booking as 1 a...
On August 21, 2025, at 02:33 AM, an unauthorized charge of €574.88 was made on my Near East Bank credit card through Booking.com for a hotel reservation I never made. This transaction was processed without any password, verification, or my consent. I do not even have an account with Booking.com, so ...
Dear Booking.com Support, I recently booked an apartment (confirmation no. 6125774715) from 19–23 August 2025 in Bergamo city, but unfortunately, I accidentally selected the wrong month. We intended to book 19–23 September 2025 instead. I have already contacted the property, but they informed me tha...
Booking.com is an online travel firm that allows users to reserve lodgings and activities in destinations all over the world. The firm has expanded from its 1996 Amsterdam beginnings to become one of the world's leading online travel agencies. Accommodations, transportation, and activities like excursions and experiences are just some of the many options available with Booking.com. The website facilitates the search for and Booking.com of suitable travel arrangements by letting users browse and compare available choices according to their individual tastes and financial constraints. Booking.com has a significant international footprint, with operations in several countries across Europe, the Americas, and Asia. Major cities like Paris, New York, and Tokyo, as well as beach resorts, ski resorts, and other famous holiday places, are among the most sought-after destinations on the site.