I am a Booking.com partner managing the property Powers** Home Stay Hampi, and I am facing serious issues with fake book...ings and no‑show reservations that have resulted in an incorrect invoice for my property. These problems have been occurring for the last two months, specifically in December and J
"There is no phone number we can contact; do we have to reach out through here?"
I made a reservation via Booking.com for blue horizon sartı Oe in Sarti, Ch...alkidiki for the dates 18 March 2026 – 22 March 2026, with reservation numb
I made a refundable reservation through Booking.com for Hotel Doho for the dates April 28 – May 3, 2026, paying a total ...of $803 using my credit/debit card. Today, I canceled the reservation, and I was informed that the refund would be issued the same day, as the reservation was eligible for a full
During our car rental reservation in Munich from February 19–22, booked through Booking.com with reservation number 7282...27512, we experienced a serious issue. While driving, the car’s tire suddenly blew out, and the vehicle did not have a spare tire or a repair kit. As a result, we had to call a to
I made a prepaid, non-refundable reservation through Booking.com for a hotel in Rome, Italy, with check-in on February 2...3 and check-out on February 28, for 5 nights, paying a total of $615. During the reservation process, the photos and descriptions showed a spacious and comfortable room, and the li
In November 2025, I made a one-night hotel reservation in Milan through the Booking.com app and paid for reservation num...ber 6210455736 using my credit card. However, the same transaction was charged three times to my credit card, totaling $369. Shortly afterward, my reservation was canceled in the a
I made a booking through Booking.com for a non-AC room at Durga Residency in Tirupati for one day, from 22 to 23 Februar...y, at a tariff of Rs. 850. The booking was made on 2 December 2025. The reservation was in my husband’s name, Arthanareeswaran, and we also had your confirmation email as proof of
I made a hotel reservation through Booking.com at Numa Sevilla Alegre in Seville on February 23 with free cancellation. ...According to the reservation conditions, the payment was clearly scheduled to be charged on May 5. However, on February 24, after I made only a small correction to the number of g
On September 24, 2025, I rented a car through Booking.com from Sicily by Car at Lisbon Airport. During vehicle pickup, a... €250 security deposit was charged to my credit card. However, even though I returned the vehicle without any issues, the deposit has still not been refunded to my card after sever
I made a reservation via Booking.com for Courtyard by Marriott Toronto Brampton on 22 November 2025 and paid three times...: CAD 824.99 under confirmation number 6704696102, CAD 807.36 under confirmation number 6417000480, and CAD 807.36 under confirmation number 6451944055. I cancelled the reservation
I made a reservation via Booking.com at Laguna La Crete 169 Uvongo on the S...outh Coast in KwaZulu-Natal under the name Nastasha Balbatur for the dates
I had a prepaid reservation through Booking.com at Hotel Hortus in Amsterdam for Saturday, January 31, 2026, with reserv...ation number 6899066513. I had paid for the hotel weeks in advance, but the reservation was canceled at the last minute, leaving me without a hotel in one of the world’s most touri
I made a reservation through Booking.com for a 3-person studio apartment at a property called Castle View in Kavala, Gre...ece, with check-in on January 29 and check-out on January 30. I paid $80 for the reservation through Booking.com. When we arrived at the property, we were told that the 3-person s
I rented a vehicle through Booking.com from the Avis Edinburgh Haymarket office with a reservation dated December 27, 20...25. When returning the vehicle, I was about 45 minutes late. When I arrived at the office, it was already closed and no staff were present, so I followed the instructions and left
I made a car rental reservation with Avis through Booking.com for December 27, 2025, from the Edinburgh Haymarket branch.... At the time of booking, a specific total price was shown and confirmed. However, after the rental was completed, I was charged an additional $324.48, which I do not consider just
"Just as they said, my refund was deposited within a week."
On January 28, 2026, I made a reservation at the htop bcn City #htopenjoy h...otel through Booking.com. During the reservation process, I accidentally co
I made a prepaid reservation through Booking.com for Hotel Panorama Ski for the dates January 19, 2026 – January 22, 202...6. I canceled this reservation on January 2, 2026, fully in accordance with the cancellation conditions stated on the website. My reservation details are Confirmation Code: 6596074
I made a hotel reservation through Booking.com for Pickalbatros White Beach in Hurghada for 2 adults and 2 children. My ...reservation number is 5176****37. Even though the hotel price later dropped by approximately $230 compared to the price I originally paid, I chose not to cancel my reservation and
I am writing to raise a serious complaint about Booking.com suspending my account without a valid explanation while I st...ill have several active bookings, including at least one that has already been paid for. On 14 January 2026, only a couple of hours after I booked and paid for an activity through
I made a reservation through Booking to stay at the Ibis Hotel in Marrakech for the dates January 14–15, 2026. Even thou...gh a payment of $154 USD was successfully charged to my credit card, this transaction did not appear as a reservation in the Booking system. Because no reservation record was creat
I am the owner of Darad Diani Hotel, located in Diani, Kenya, which is listed on Booking.com under property ID 15313273.... I am writing regarding the commission invoice for December, invoice number 1645494907. For tax purposes in Kenya, I urgently need a revised December 2025 commission invoice that i
Today, on January 13, 2026, I made a reservation through Booking for three people, three rooms, and one night at Hotel M...ajestic Rabat Centre located in Rabat, Morocco. During the payment process, $392 USD was charged from my bank account; however, I never received a reservation confirmation email, n
I made a cancelable reservation through Booking.com for a property called Juna’s Guest House, with reservation number 61...12347868. I canceled the reservation through Booking.com on December 18, before the free-cancellation deadline. Despite this, a charge of €97 was withdrawn from my bank account. I
On December 14, 2025, I made a reservation through Booking.com for a property called Porto Sharm, with confirmation numb...er 6728708374, and paid $41 to Booking for this reservation. When I arrived at the hotel at my reservation time, the receptionist told me there was a water outage in the room and s
