Decathlon Winter Cycling Jacket Poor Quality

I bought something from Decathlon, but since they used a different shipping company, my items were never sent to me. I tried to get in touch with the shipping company several times but couldn't reach anyone. I decided to take matters into my own hands and went to their office to get my things. But w...

After my latest encounter, I strongly advise against conducting any business with Decathlon. My trekking bag arrived two weeks late and not only was it damaged but also ordered. I ran across total indifference when trying to get customer service. Nobody responded to my emails, and calling was no bet...

At Samsun Piazza, I purchased a hunter raincoat from Decathlon. According to the product description, it is waterproof and can withstand heavy rain for up to 2 hours. The store employee warned me that it was not suitable for courier work, but I thought to myself, "It'll be fine for occasional use." ...

I ordered a jacket from Decathlon at the Antalya Erasta mall. It was supposed to arrive on the 19th, as shown on my screen. At 6:00 PM, I went to the store to pick up my item. Your staff asked for my name three times, staring at the screens. Another staff member came and asked for my tracking number...

I bought a pair of shoes from Decathlon's Bakırköy Marmara Forum store and later exchanged them at the Bakırköy Carousel location. When purchasing, they never gave me a receipt or invoice, instead saying that all returns and exchanges are managed through my Decathlon card. Now that my shoes have rip...