It has been nothing less than a nightmare attempting to finish the certification procedure with Sumsub. Thinking that would be sufficient evidence, I submitted my ID, which obviously displays my address. Nope. The process failed. I thus repeated using many bank statements from just last month, all w...
While trying to confirm my account for a platform, I came across a major problem with Sumsub's KYC verifying procedure. My ID was effectively checked on my first try, but the facial recognition failed. The facial scan was confirmed when I attempted one more; but, this time the ID document was denied...
I tried to confirm my account on Sumsub so I could take money out of a platform running their system. I was suddenly driven to go through the last verification step even after doing all others. The app wouldn't move so I tried again, this time making sure my camera was on. I contacted Sumsub's help ...