I use the Whimsey Forge platform and my identity is being verified through SumSub. For about the third week of July, the... verification system on Whimsey Forge has repeatedly timed out and reported that it could not read my New York State‑issued ID. Because of this, I cannot complete verification and
It has been nothing less than a nightmare attempting to finish the certification procedure with Sumsub. Thinking that wo...uld be sufficient evidence, I submitted my ID, which obviously displays my address. Nope. The process failed. I thus repeated using many bank statements from just last month, all w
While trying to confirm my account for a platform, I came across a major problem with Sumsub's KYC verifying procedure. ...My ID was effectively checked on my first try, but the facial recognition failed. The facial scan was confirmed when I attempted one more; but, this time the ID document was denied
I tried to confirm my account on Sumsub so I could take money out of a platform running their system. I was suddenly dri...ven to go through the last verification step even after doing all others. The app wouldn't move so I tried again, this time making sure my camera was on. I contacted Sumsub's help
