Decathlon Albastar Fishing Rod Broke on First Use
On October 31, 2025, I purchased an Albastar fishing rod set (Product Code: 8927357) from the Decathlon store at Konya Kent Plaza Mall. When I used the product for the first time on the same day, the rod broke in half while casting the line, even though I did not apply excessive force. There was no impact, drop, or misuse involved — the issue occurred during normal use.
When purchasing the product, no information was provided regarding warranty, and I have since misplaced the receipt. I also tried contacting customer service, but was unable to reach them.
I am requesting that the product be repaired. If repair is not possible, I would like a refund instead. I kindly ask that my issue be resolved as soon as possible.
Hello, In order to assist you more quickly and effectively with your complaint, we kindly ask you to send it. Thank you for your understanding during this process. Stay active with sports!
