Unauthorized My IQ Transaction Appears as Foreign Charge

On March 21, 2026, at 12:38 AM, an unauthorized charge of approximately $30 was made from my Ziraat Bank account by a company called My IQ, without my knowledge or consent. In my account activity, this transaction appears with the description “foreign transaction mutalabat1208861.” I did not give any approval to this company, did not sign up for any membership, and did not create any payment authorization.

Due to this unauthorized transaction, I request that the $30 charged by My IQ be immediately refunded to my account. I also request that my card/bank information be completely deleted from their systems and that no further charges be made to my account under any circumstances.

I ask that this unauthorized transaction be investigated, that my financial loss be resolved as soon as possible, that my refund be processed, and that all necessary measures be taken to prevent similar incidents in the future.