About 1.5 years ago, I purchased a pair of Skechers Arch Fit 2.0 shoes from the official online store. Around four months ago, the insole tore, even though the exterior of the shoes is still completely intact. I sent the product in for inspection twice, but both times I received a negative response.
I specifically requested not a replacement or refund, but simply a replacement insole. I even stated that I was willing to pay for it if necessary, but I was told that the insole is not sold separately and that they could not assist me. So not only was my inspection request denied, but I also cannot obtain an insole for a shoe that is otherwise still usable.
I do not want to throw away a pair of shoes that are still in good condition. I request that Skechers provide an original insole for my Arch Fit 2.0 shoes—either free of charge or at least for a reasonable fee—and resolve my issue.
I bought a pair of Skechers Arch Fit shoes from the Skechers Downtown store two months ago. Within the first month of use, the inner lining on both sides of the shoes tore. The product was sold with a two-year warranty. After the issue appeared, I sent the shoes in for inspection twice, but both tim...
Five months ago, I purchased a pair of Skechers Arch Fit shoes from the Maltepe Skechers store. About three months ago, the inner lining tore, and then about a month ago, the outer part also developed a tear. I used the shoes only for daily wear, with no excessive strain or misuse involved. I submi...
Around 9–10 months ago, I purchased a pair of Skechers “Light Weight” shoes from the official Skechers website. After about 7–8 months of use, the inner lining of the shoe tore. Following this issue, I sent the product for inspection three separate times, but each time, I received a negative respons...
I bought a pair of Skechers sneakers from the official store, and despite only wearing them for a single season, they’ve become completely unusable. The heel is torn, there’s a hole forming, the shiny side details have peeled off, and the overall structure of the shoe is badly deformed. They're now ...
On 21.03.2024, I purchased a pair of Skechers Arc Fit 2 sneakers through the Skechers mobile app. After less than four months of light use, the right side of the shoe developed a noticeable tear. I submitted an inspection request by sending photos of the damage, but the evaluation was conducted only...
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