Decathlon customer service refused to match the price I saw on their website in-store. How can I fix it?

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Xolvie
Xolvie Resolution Specialist November 02, 2024 3:33 pm

Decathlon does not have a worldwide pricing-matching policy. Many of their stores, meanwhile, provide price changes within a designated period should the price of a good be reduced. Ask a store staff or visit their website to find out whether your neighborhood store provides this service.

Should your neighborhood retailer not provide price matching, you might want to try contacting Decathlon's customer support. You can contact their customer care by using the "Contact Us" feature of Decathlon's worldwide website: https://www.decathlon-united.media/en_GB/around-the-world. Particularly if you can show evidence of the reduced internet price, they could be able to assist you in fixing the problem.

At last, you might consider internet buying instead. Online prices for Decathlon sometimes are less than those seen in-store. Still, be advised that return policies and delivery fees could differ.

If you appreciate these tips, feel free to share your thoughts in the comments.

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