I’ve dealt with a problem with my Beko fridge for two years since purchasing it. Different authorized services came four... or five times, yet none could fix the issue, and once I even paid a high repair fee that changed nothing. My requests were rejected because the warranty expired, even though the p
I have been using two Beko 300 TR devices at my workplace. One of them has been in use for about four years and works wi...thout any problems, while the second device, which I purchased approximately six months ago and is still under warranty, has serious battery and printing issues. When I fully charg
On 15.11.2025, I purchased a Beko 970477 refrigerator from a Beko authorized dealer for ₺33,000. Following the installat...ion and before plugging the appliance into the power outlet, I identified visible scratches and dents on the product. The delivery of a defective item sold to me as brand new is wh
My Beko BM 4140 dishwasher was delivered to me as a replacement about 20 days ago, and although the machine is not even ...one month old, it has already started causing serious problems. The device is leaking water from the bottom, and even after checking the water inlet hose, there is still leakage sp
On April 2, I purchased a Beko refrigerator and dishwasher, and I requested that they be delivered to my new address on ...October 24. I also paid an additional ₺4,500 for the delivery fee by credit card. The total cost of the products was ₺47,700, so I paid ₺52,200 in total. I had my invoice issued on
I ordered the Beko Dem Deluxe tea and filter machine on 02.10.2024, but from the very beginning it has constantly been l...eaking water from the bottom just like in the video. Because of this, my wooden countertop has now changed color. The product was sent to service twice — the first time they said a
"Thank you"
I recently purchased a 24,000 BTU air conditioner from Beko, and the authorized service team came for installation. Howe...ver, despite my objections, they insisted on installing the unit in front of my shop, claiming that my pipe length allowance was limited to 7 meters. Later, when I contacted Beko c
My Beko fridge B5 RCNE 405 had an extremely hot left side, so I bought a thermometer to check and it showed 52°C — hot e...nough to cause third-degree burns. We reported the issue, and the store contacted Beko. A mechanic came and said it was normal, even suggesting that we build a wall so no one would
On October 6, 2025, I purchased a total of seven household appliances from a Beko dealer. Among them, the 683616 EB refr...igerator, BM 6146 dishwasher, and two promotional gift items were supposed to be delivered to my address. However, as of today, October 24, 2025, these four items have still not be
I purchased the Beko RS 8034 robot vacuum cleaner about four years ago from Beko. Recently, I started experiencing charg...ing issues, and the vacuum has now completely stopped working. It only gives voice responses without moving and displays the error “set the power button to the on position.” I cont
I have been experiencing rust and paint peeling just below the detergent drawer on the outer surface of my Beko CM9101 w...ashing machine, which I purchased in 2021–2022. The problem has worsened over the past year, creating an unpleasant appearance on the machine’s exterior. In addition, cleaning the
On July 27, I placed an order worth ₺196,966.64 through Beko.com.tr (Order No: 119126539) as part of a wedding set purch...ase. The delivery and service process took place in Başakşehir, Istanbul. While the oven and hood were eventually delivered after delays, the problems with my dishwasher (Beko BM 6
My Beko refrigerator broke down. The call center told me that the motors have a 10-year warranty, but the service center... said that while some models are covered, mine is not. The service center initially said they were giving me a discount and reduced the quoted price, but a few days later, they cal
I bought the Beko CM9120 washing machine about a year ago. For the past month, the machine has been damaging my clothes,... so I sent it to the service center. The technicians inspected it, took photos, and said they would replace the drum. However, my machine has been at the service center for weeks w
I purchased a Beko CEG 7348 X espresso machine from Trendyol. For about a week now, the machine has been preparing cold ...milk every time I use it. I've followed all the steps in the user manual, cleaned the machine, and checked the settings, but the problem persists. The product is still under warran
It has not even been a year since I bought the Beko upright vacuum, yet it has already broken down for the second time. ...Its suction power is gone, and it shuts off on its own almost immediately. The vacuum I previously used at home has worked for 10 years without a single problem, but this Beko upri
On 25.12.2020, I purchased all my home appliances from Beko, and in February 2021, my BDE6060G model hood was installed ...by Beko service. On 09.08.2025 at 6:00 a.m., the hood suddenly fell from its place and shattered into pieces. Upon inspection, I realized it had been mounted using silicone. At the
I bought Beko AC7030 air refresher as a gift for my parents from Beko. We brought the product home and used it for only ...2 hours, but my parents found the device too loud due to their age. For this reason, I wanted to return the product or replace it with another product such as air conditioner. When
I purchased a Beko CMXD9100 washing machine about a year ago from the Beko store in Diyarbakır. Although the product is ...still under warranty, about a week ago, the door gasket or its wire came off, and the machine is now completely unusable. After experiencing this issue, I called customer service,
On July 5, 2025, I contacted the authorized service in Beşiri/Batman regarding a door open alarm issue with my previous ...model refrigerator, Beko 9460NM. Since the warranty had expired, I was charged a ₺650 service fee and waited about 10 days for a solution. Without informing me, the service ordered
I contacted a number I believed belonged to Beko’s authorized service for my television, and a team claiming to be offic...ial technicians scheduled an appointment for July 31, 2025. The technician who arrived initially quoted ₺9,600, then lowered the price to ₺7,000 when we hesitated. Suspicious of th
I’m completely dissatisfied with the Beko AC7030 air cooler I purchased today. I used it for just 3–4 hours, but instead... of cooling the room, it significantly increased the heat and humidity, making it uncomfortable to stay inside and forcing me to open the doors. When I called customer service, the
We purchased a Beko air conditioner on July 12, 2025, and were told it woul...d be installed on July 21, 2025, between 9:00 AM and 11:00 AM. We explained
Beko is a multinational brand originating in Turkey that supplies consumers with innovative and energy-efficient household appliances. Beko offers a comprehensive selection of energy-efficient appliances, including refrigerators, dishwashers, washing machines, and more, focusing on making life easier.
The innovative technology of Beko's products, which includes intuitive controls, smart sensors, and energy-saving modes, is one of its most prominent characteristics. This commitment to sustainability has established Beko as a leader in eco-friendly home appliances, with several of its products holding energy-efficiency certifications. Furthermore, to ensure that its customers have the greatest possible experience, Beko emphasizes customer happiness by providing extended warranty durations and dependable customer care. With its dedication to innovation and sustainability, Beko continues to produce high-quality appliances that make daily life easier while lowering their environmental impact.
