Booking.com

My name is Sara T***. I booked a room through Booking.com at Motel 6 located at 1720 S Priest Dr, Tempe, AZ, with a check‑in date of April 1st for a total of four nights. According to my reservation, my room was supposed to be ready at 3:00 p.m. On the day of check‑in, I went to the motel earlier to...

I made a car rental reservation through Booking.com for an economy-class vehicle to be picked up in Tucson, Arizona, on March 19. During the booking process, a total price of 180 USD was shown to me, and this amount was charged to my card. When I arrived at the rental office to pick up the car, they...

Today I received an email from Booking.com that referred to two numbers and contained warnings about suspicious activity. These bookings are not mine, I did not make any reservations, and I am worried that I might be charged even though I have no account with Booking.com. In the email I only see the...

I am a Booking.com customer from the UK, and I am writing regarding reservation number 6864627421 and the recent “security breach” you emailed me about on 12 April. The message has caused serious concern because I have not received any clear, concrete information about what exactly has been accessed...

I purchased Etihad Airways flight tickets through Booking.com/Gotogate in November 2025 for travel from Manchester to Tokyo via Abu Dhabi, with departure on 2 April 2026 and return on 15 April 2026. Due to the Middle East conflict, I was informed that I was allowed to cancel these tickets with a ful...

I have been using Booking.com and last week, while trying to make a reservation, I discovered that my account had been blocked. When I attempt to complete a booking, I receive a message asking me to contact customer service, and I am unable to proceed with my reservation. When I contacted your custo...

I made a reservation through Booking.com for “Cozy Studio Netflix Self Check-in Cyberjaya 3” for 10 April to 11 April, with booking number 5819882818. I completed the payment via Booking.com in the amount of RM108.70. However, I faced a serious problem with the host and I believe I have been scammed...

I made a hotel reservation on Booking.com for the Hilton Hotel in New York, USA, with a check-in date of 18 April. When I arrived at the hotel, my reservation could not be found in their system, even though I had booked through Booking.com. In addition to the reservation not appearing, the hotel sta...

I made a reservation at the Days Inn on Wattsburg Road in Erie, Pennsylvania, with an original check-in date of April 3. When I arrived, I found the place to be horribly dirty and completely unacceptable to stay in. Because of these filthy conditions, I did not want to stay and expected that my room...

I booked an Etihad Airways flight through Booking.com from London Heathrow to Cochin for 01/04/2026, under the booking reference 8HJEJK, while residing in the United Kingdom. Due to the current war crisis in the Middle East, I decided not to travel for safety reasons and contacted Etihad Airways dir...

I made an apartment reservation through Booking.com at a property called “Sur la main” in Montreal for a stay on April 2, 2026. Despite having fully paid for the apartment, my travel companion and I were never able to access the building because the entry codes provided for the main door did not wor...

I stayed at Extended Stay America Suites – Fort Worth – City View from 01/04/2026 to 01/09/2026 and have been dealing with an unresolved double charge for almost three months. For the stay, an amount of $375.83 was charged twice, once by Booking.com and once by Extended Stay America, and both charge...

I am writing to urgently report a serious safety incident at a property that is currently listed on your platform, called Jurassic Airstreams and Domes at Hartridge Springs Glamping. My family and I stayed there on Friday, 27 March, for what was supposed to be a two‑night stay, booked through anothe...

On 2 April 2026, I made a hotel reservation in Greece through Booking.com while logged into my account. Some time after the booking, I was contacted on WhatsApp by a Pakistani number that had my Booking.com reservation details and my personal information. This person wrote to me using my booking dat...

I made a hotel reservation on Booking.com at Primeworld District Casa De Hanna, located at Primeworld District Tower H, 6016 Lapu Lapu City, Philippines, for the dates April 3–4, 2026, under the name Ahra M*** with reservation number 5249419985. When I arrived at the property, I was informed that th...

I am trying to add my villa as a new property on Booking.com, but I have been unable to complete the registration because the system does not accept my address and postcode in North Cyprus. My property is located in Kavak Sk, Ozanköy, Kyrenia, North Cyprus. Even when I place the map location at the ...

I purchased a Qatar Airways flight ticket through Booking.com with the reservation code YKTEEL for travel on 20 April, paying a total of 450 pounds. I now need to change the date of this flight to 12 June and would like to move my existing booking to that new date. I contacted Qatar Airways customer...

I made an apartment reservation in Kuala Lumpur, Malaysia via Booking.com for a stay starting on 9 April. During the booking process, the price was prominently displayed at around €30 for the entire week, which was the basis for my decision to book. However, after completing the reservation, I was c...

I booked flights through Booking.com with Qatar Airways for a trip from Dublin to Bali and back to Dublin, with the return flight scheduled to depart Bali on 4 March. Due to the war, our flights from Bali were cancelled, but despite this, I have still not received any refund, even though the flights...

I made a reservation through Booking.com for a two-night stay at a hotel called Perla in Prague. On March 30, 2026, my flight scheduled for 7:50 AM was canceled. Despite the cancellation of my flight, Booking.com charged my credit card approximately one hour later for the reservation amount of $205...

I am writing regarding a problem with a Booking.com reservation that I am unable to locate anywhere and for which I currently have no information. The booking was for a 3-night stay in a pub accommodation in Bradford upon Avon, with check-in on 6 April. The reservation was made under the name Mrs Li...

I made a room reservation at Sri Malaysia Hotel Melaka via Booking.com for a stay on 27.03.2026. The reservation was made on 26.03.2026 at around 9:30 a.m. through the Booking.com application under the name Noraishah A*** S***. In the application the booking appears as completed, but I have still no...

I made a reservation through Booking.com for a 5-night stay at Magic Beach Hotel in Hurghada, from March 14, 2025 (check-in) to March 19, 2025 (check-out), with a total cost of $296.95, which I paid in full. However, from the beginning, we had informed the hotel that we would only stay for 4 nights...