Trip.com

I purchased a flight ticket via Trip.com Group and I urgently need a proper company invoice for this booking, but I have not been able to obtain it. The booking number is 1653714778949994 and it was made yesterday evening, 24/05/2026, using the email address [email protected]. The ticket is for pass...

Through Trip.com, I purchased airline tickets with departure on July 22 and return on August 23. Later, because the people I was planning to travel with had to come to Türkiye due to health problems, I changed my flight date to August 12. Initially, I paid approximately $801, and later I made anothe...

Through the Trip.com application, I purchased a one-way flight ticket for January 6 from Istanbul to Uzbekistan with a connection in Namangan. The itinerary included an Istanbul–Namangan flight operated by Uzbekistan Airways and a connecting Namangan–Tashkent flight operated by Silk Avia. However, ...

Through Trip.com, I purchased a one-way ticket for a Frontier Airlines flight scheduled for Saturday, June 20 at 11:34 a.m. under reservation number A9SH7Y. I paid approximately $275 for this ticket. The flight I originally purchased was a direct (nonstop) flight. However, my flight was later cance...

I would like to report a serious customer grievance regarding the baggage allowance information for my Centrum Air flight purchased through Trip.com. My reservation number is 1539364822770134. At the time of purchase, Trip.com clearly stated that my ticket included a 32 kg baggage allowance. Howev...

I experienced serious inconvenience and frustration while trying to change the date of my Bangkok–Abu Dhabi–Abu Dhabi–Istanbul return flight purchased through Trip.com with Etihad Airways. My original return flight was scheduled for May 13, and I only wanted to move it to May 14. Starting from Apr...

I purchased round-trip airline tickets for the Istanbul–Tokyo route through Trip.com. During the purchase process, the total all-inclusive amount displayed on the screen was approximately $2,585. However, when the transaction appeared on my account statement, the charged amount was approximately $2...

The tickets I purchased through Trip.com for my April 11 Istanbul–Bangkok flight were canceled by Royal Jordanian, and as compensation I was issued a voucher/credit for future use. However, I have been completely unable to use this voucher through either the Trip.com website or the mobile applicati...

I purchased a ticket through Azerbaijan Airlines for the Ankara–Baku route covering the dates May 8–12. Later, I wanted to change the trip dates to June 5–9. From the beginning, I clearly stated that I was willing to pay any fare difference required for the date change. Despite this, I was not give...

I am experiencing serious financial and emotional damages because of inconsistent and misleading information provided by Trip.com customer service representatives regarding my Manila–Istanbul flight reservation with booking number 1638320563446687. During my first conversation, a representative nam...

While searching for a Rotterdam–Istanbul flight on Trip.com for July 17, 2026, I experienced serious frustration and inconvenience after using the system for approximately one hour. The first price I saw for the ticket was €159. However, every time I attempted to proceed with the purchase at that a...

When I realized that I had accidentally booked my B&B Hotel Brussels reservation on the wrong dates through Trip.com, I immediately contacted customer support and requested a date change. The reservation should have been made for check-in on July 10 and check-out on July 12. However, due to an erro...

Through Trip.com, I purchased tickets for a Wizz Air flight to the United Kingdom covering the dates March 14–21, 2026. My reservation number is 1638316490241486, my PIN code is 8077, and my PNR codes are DKFLNZ, UJDCGS, and YP1LFQ. I paid approximately $312 in total for these tickets. Unfortunate...

I purchased an Air Premia airline ticket for a Korea–Japan flight through the Trip.com website. I completed the payment directly to Trip.com, but later, when I contacted the airline company, I discovered that my name had been transmitted incorrectly to them by Trip.com. I made no mistake when enter...

On December 30, 2025, I purchased a Kuwait Airways ticket through Trip.com for a round-trip flight between Istanbul Sabiha Gökçen Airport (SAW) and Kuwait, with departure on May 21, 2026, and return on June 5, 2026. After purchasing the ticket, there were minor schedule changes to the flights, whic...

I purchased a flight ticket through Trip.com for travel from Korea to Japan on May 29. While booking the ticket, I experienced an issue related to my identity/name information, and now I am unable to access my ticket details or reservation using my booking number. Because of this situation, I urgen...

Through Trip.com, I purchased a multi-city flight itinerary for two people consisting of the following routes: Ankara–Barcelona on May 6, Barcelona–Paris on May 9, and Paris–Ankara on May 12. I paid approximately $735 in total for these flights and purchased the tickets around 2–2.5 months in advan...

I made a reservation through Trip.com for Azerbaijan Airlines flights with departure from Ankara to Baku on May 8 at 10:55 p.m. and return from Baku to Ankara on May 22 at 8:15 p.m. Later, I wanted to make a modification to my reservation. However, instead of simply processing a reservation change,...

While searching for airline tickets through Skyscanner, I was redirected to the Trip.com website and purchased my ticket there on April 13, 2026, using my Halkbank debit/credit card. During the purchase process, both the payment screen and the receipt clearly showed the total amount as approximatel...

On the evening of April 14, between approximately 8:00 p.m. and 9:00 p.m., I purchased a flight ticket to Phuket, Thailand through Trip.com. My reservation PNR code is NHQL9X. Shortly after completing the purchase, I was forced to cancel the ticket because of a sudden medical issue related to my to...

I purchased a flight ticket from Manila to Istanbul through Trip.com for AirAsia, paying $1,368 with my credit card. My reservation number is 638320360778418. However, when I reviewed the issued ticket, I noticed that the name on the ticket was generated using the details of a different passenger fr...

On February 9, 2026, I purchased a one-way Royal Jordanian Airlines ticket from Istanbul to Bangkok via Amman through Trip.com. My itinerary was Istanbul–Amman on March 6, 2026 at 22:10, arriving in Amman on March 7, 2026 at 00:50, followed by a connecting flight from Amman to Bangkok on March 7, 20...

On February 9, 2026, I purchased a round-trip flight ticket through Trip.com with Royal Jordanian Airlines, departing from Istanbul on March 6, 2026 at 10:10 PM, arriving in Amman on March 7, 2026 at 12:50 AM, and continuing from Amman to Bangkok on March 7, 2026 at 3:35 AM, for a total cost of appr...

I purchased a ticket through Trip.com for my April 4 Wizz Air flight from Budapest to Istanbul and also paid an additional fee for seat selection. My flight was delayed by approximately 3–4 hours by the airline, entirely outside of my control. After the delay, the first customer service representat...