I made a reservation myself via Booking.com for Hilton Garden Inn Tulsa South and I am absolutely sure that I selected a...nd double checked the dates 21–22 August for my stay. However, after completing the payment, the confirmation email I received showed different dates instead of 21–22 August, and I
I had a confirmed Booking.com reservation at GîtEnChassagne in Paris for 3 adults and 1 child (9 years old), with check‑...in on 13 September 2026 and check‑out on 15 September 2026. I then received an email from Booking.com stating that my booking was cancelled free of charge, but no explanation or re
We made a 5-night reservation at Modern Saraylar Hotel through Booking.com, checking in on August 5, 2026, and scheduled... to check out on August 11, 2026. Upon arrival, we found that the hygiene and health conditions of our assigned room were unacceptably poor. There was moisture, mold, grime, cracks
For my stay in Barcelona, I booked Hostal Aslyp 114 through Booking.com for July 11–14, 2026. At the time of booking, th...e total amount—including taxes and all fees—was charged to my credit card. Despite this, when we checked into the hotel, the front desk charged me an additional $50 for the 3-night
I am facing a serious issue regarding my booking (#6702.970.827) at Boutique Hotel Shell. I paid the reservation fee of... $204 on August 11, 2026. After booking, I learned that parking at the property comes with an additional fee. Because parking was a crucial requirement for us, I canceled the reser
I recently made a reservation at Kompose Boutique Hotel in Miami through Bo...oking.com for a stay from July 27 to July 31, under the reservation number
I paid a total of $896 for a booking through Booking.com on July 28, 2026. Immediately afterward, I canceled the reserva...tion under the "free cancellation" option, and an email was sent confirming that $844 would be refunded, while $52 would remain as fees and charges. The same email stated that my r
I made a reservation (#5237******51) at Hotel Ilisia through Booking.com and canceled it on June 3. Despite submitting a...ll necessary documents for the refund of the $276 payment following the cancellation, no refund has been issued to me. Although Booking.com assured me that the refund would be dep
I made a hotel reservation through Booking for Motel 6 Youngtown Sun City. I booked it last night for a check‑in on Augu...st 24 and check‑out on Saturday. I now need to cancel the reservation but I do not know how to do it properly through the system. When I called customer service, I was answered by
Due to the lack of security and data verification in Booking.com's system, I am extremely disturbed that all details reg...arding reservations made by people I do not know have been sent to my email address for the past two days. Confirmation emails for reservations made under the names Yalçın T**** an
On August 16, I made a payment through Booking.com for a stay at the Traveller's Hostel Hong Kong, believing I was booki...ng for September 3–7. After completing the payment, I checked my confirmation and realized the reservation had been processed for dates in October. I did not select these dates, ye
I made a booking through Booking.com at The Workshop for August 16–20, totaling $602 (Reservation #6758.314.576). On Aug...ust 15, I had to cancel the reservation due to an emergency and submitted a refund request through the system. The property owner explicitly confirmed via in-app messaging that th
I am writing as a very frustrated customer regarding my Booking.com reservation at Hilton Garden Inn in Fontana, Califor...nia, for a stay that was scheduled to begin on August 8, 2026. Due to a death, I had to cancel my plans and followed the instructions given for requesting a cancellation because of
I made a reservation for a hotel stay in Italy on October 29 through Booking.com on July 26, 2026, which was clearly mar...ked with "free cancellation" and "no prepayment." However, a few days later, I received an email from Booking.com and realized my card had been charged entirely without my knowledg
I made a car rental reservation with Autounion in Rhodes, Greece through Booking.com, under the name Baris D***, reserva...tion number 730501849. The total amount of 296,58 euros was charged in advance. When we arrived at the confirmed Autounion pick‑up location in Rhodes, there was no Autounion office
I made a reservation through Booking.com at Steigenberger Pyramids Hotel for two rooms for the dates 23–25 July 2026, un...der reservation number 5000490776. The booking showed there would be a cancellation fee, but on 21 July I had to cancel because a close family member passed away. I called Booking.
I am a property owner listing my accommodation in Ganjimutt, Mangalore on Booking.com. My property listing has been clos...ed because of an outstanding balance of around 6,000, which I have been trying to clear for about a month. During this period I have not been able to find a proper way to pay this
I am writing regarding a refund issue for a cancelled booking made through Booking.com in my late husband’s name. The re...servation was for Ramada London North for the nights of 27–28 June, under booking number 5178315332 with PIN 6498. The booking was made on 26 April 2026, and my husband sadly passe
I am writing to complain about the lack of effective customer and technical support I am experiencing with Booking.com. ...For several months, I have been unable to link my Booking.com app with my online account because they are registered under two different email addresses. I am always the one making
I made a reservation through Booking.com at ABJAD CROWN HOTEL under the name Abdul H*** N***, with confirmation number 8...832059775298288369 and PIN 740***. The current reservation dates are 12–13 August, but I would like to change my stay to 13–14 August instead. I kindly request that my reservation
I made a reservation via Booking.com for Hotel Kö59 Düsseldorf, including a clearly stated promotional “Free Airport Tax...i” for my trip from Istanbul Sabiha Gökçen Airport to Düsseldorf Airport and onward to the hotel. My confirmation code is 5648109811, and I paid over €887.42 for this booking. Alth
I am writing regarding my recent stay in an apartment in Nerja booked through Booking.com under the name Louise K***, re...servation number 5981250177, with check‑in on 12 July and check‑out on 16 July. We booked this particular apartment from Ireland specifically because it advertised air conditioning
I made an apartment booking through Booking.com for a stay from 3 to 5 August 2026. When I arrived, the building was com...pletely different from what was shown on Booking.com, it was abandoned, with no lights and even no proper doors, and it did not feel safe or usable as accommodation at all. After I
I made a hotel reservation through Booking.com at St Andrews Boutique Hotel in Johannesburg for a stay on 8–9 August 202...6. The reservation was under the name Dikeledi M***e. When I arrived at the hotel around the 2 pm check-in time, I was informed that there was no water at the property. Because the
