I haven’t received a confirmation email for the booking I made on either 31st October or 1st November 2025. The dates of the stay are from 13th April to 17th April 2026, and the booking is for Hebden Bridge Riverside Cottage. My name is Catherine M*** (cath.m***@hotmail.co.uk 07789550***). I have pa...
On October 5, I booked a hotel in Indonesia through Booking.com for my upcoming vacation. My personal information was shared with third parties by Booking.com. All of my details—such as my phone number, the hotel I will be staying at, and the exact dates of my stay—were disclosed without my consent.
For my stay at Sonder by Marriott Bonvoy Downtown Towers Apartments, I made a reservation through Booking.com with check-in on November 15 and check-out on November 22, under reservation number 6832890146. I paid $2,455 in a single credit card transaction. The reservation was fully refundable. On N...
Between September 28 and October 1, 2025, I rented an apartment in Athens, and between October 1 and October 3, 2025, I rented another apartment in Thessaloniki through Booking.com. I made both payments directly through Booking.com ($160 for Athens and $196 for Thessaloniki). However, despite reques...
On November 9, 2025, we rented a car through Booking from the Avis Dubai office and paid a €108 full insurance fee to Booking during the reservation process. However, when we went to pick up the car, we were told that Booking had not transferred the insurance payment to Avis, and we were forced to p...
Three months ago, we prepaid €335 by credit card through Booking.com to stay at the hotel “1browtown Dubai.” After our reservation was confirmed, everything appeared normal for three full months. However, on the very day we were supposed to check in, we received a message from Booking.com stating th...
On October 29, 2025, I made a one-night reservation through Booking.com at a property called “a Room in a Shared Apartment in New Cairo, Al-Rehab” (Reservation No: 5940480110). The property is located in the New Cairo area at ****. I paid $28.04 by credit card. After the reservation, I sent a messag...
On November 8, 2025, I booked a stay through Booking.com at a property called “Your Perfect Stay Luxury Serviced Apartments London.” During the reservation process, the discounted price was listed as $1,623. However, after completing the booking, my credit card was charged $2,290, and I was billed t...
I booked a stay through Booking.com at Iva's Apartment for October 12–16. During my stay, I encountered threatening and disturbing behavior from the host, and I also discovered that there were mice inside the apartment. This situation caused me serious distress, and I had to complete my stay feeling...
On 11/08/2025, I tried to rent a car from the Green Motor office located inside the Novotel at London Stansted Airport. We arrived at the office at 10:30 PM, and during the vehicle pickup process, a £2,500 deposit was supposed to be charged to my card. However, the card reader attempted the transact...
On September 25, I made a reservation through Booking.com for a stay at Historic Boutique Hotel Cattaro in Montenegro for December 12–14 (Reservation No: 5752****34). I prepaid for the booking with my credit card, totaling $332. However, due to Montenegro’s newly imposed ban on visa-free entry and ...
On October 3, 2025, I paid for a hotel reservation through Booking.com (Reservation No: 5130****77) using PayPal. However, when I arrived to check in, the hotel informed me that they had not received any payment, and I was unable to stay there. On October 4, 2025, I initiated a refund request. When ...
On November 9, 2025, at around 7:00 PM, I received a WhatsApp message from the number +91 78456 47066 regarding my Booking.com reservation at Colmar Paul & Pia – Welcome Home Hotel. The person claimed to be a hotel representative. The message included all of my reservation details and asked me to co...
On November 7, I booked a city-view King room at the Capitel Rama 4 Hotel through Booking.com and paid a total of $337. However, when I checked in, I was given a room with a view of fields, construction, and garbage instead of the promised city view. In addition, the balcony was blocked off with rop...
I made a New Year’s reservation through Booking.com for two accommodations in Pristina, Kosovo: “Urban Nest” and “Private Apartments”. Shortly after making my bookings, one of the properties told me that a window had been broken and they would be doing maintenance during those dates, and the other p...
I made a reservation on Booking.com for a property called Apartments Köln in Cologne, Germany, and I paid approximately €991 by credit card for booking number 6539020951. I was supposed to check in on November 8, 2025, at 3:00 PM, but the property staff told me that the previous guest had not checke...
On November 2nd, I tried to make a reservation through Booking.com to stay at the Prenses Sea Line Hotel in Boğazkent, Antalya, for the dates of November 8–14. However, because the hotel didn’t approve the booking, the process couldn’t be completed and no reservation was created. Despite this, a pay...
On November 22, I made a reservation through Booking.com for the Swissôtel Sharm El Sheikh – Ultra hotel. During the booking process the total amount appeared as 25,000 ₺, but when the payment was processed, my credit card was charged 51,000 ₺. On my bank statement both transactions appear under the...
We arrived at Stuttgart Airport in Germany using the Booking app. They charged me a payment one day earlier from my card. At the location they asked for an additional €500 fee, which we accepted. Afterwards they said they would also charge an extra $707 as a security deposit. The rental agency on-si...
I made a reservation via Booking.com for a stay at the Cumberland Hotel London in London for October 9–12, 2025 (PIN code: 393092, Confirmation Number: 17620157047995689974). However, due to a misunderstanding of the hotel policy, my reservation was cancelled on October 9. The hotel management said ...
On November 9, 2025, I purchased a ticket through Booking.com for a Pegasus Airlines flight to Cologne, Germany. During the purchase, the ticket price appeared as €123. However, after the payment was processed, I saw that £148 was withdrawn from my account. I used a German bank card for the payment,...
On November 2, 2025, I rented a car through Booking.com at Split Airport — a Skoda Kodiaq (Reservation No. 657494796). Because my Istanbul→Split flight was delayed, I was supposed to arrive at 9:30 PM but only reached the airport at 12:30 AM. I notified both Booking.com and the rental company Payles...
Between November 8–13, 2025, we made a reservation through Booking.com at the Gufo Apart Hotel in Budva, Montenegro for three rooms (for three families). The portion of the payment for our family alone was $597. Our booking confirmation number is 6313058956. Shortly before our holiday, due to safet...
For my hotel reservations at Masfalhi View Inn (Maldives) and The Only One Apartments (Serbia), the amenities listed on Booking.com—such as an ocean view and access to electrical charging—were not available at the properties. I made advance payments for both reservations, trusting the information pr...
Booking.com is an online travel firm that allows users to reserve lodgings and activities in destinations all over the world. The firm has expanded from its 1996 Amsterdam beginnings to become one of the world's leading online travel agencies. Accommodations, transportation, and activities like excursions and experiences are just some of the many options available with Booking.com. The website facilitates the search for and Booking.com of suitable travel arrangements by letting users browse and compare available choices according to their individual tastes and financial constraints. Booking.com has a significant international footprint, with operations in several countries across Europe, the Americas, and Asia. Major cities like Paris, New York, and Tokyo, as well as beach resorts, ski resorts, and other famous holiday places, are among the most sought-after destinations on the site.