I recently booked a family room at Canasta Hotel Blackpool from the 3rd to the 7th and unfortunately we were unable to s...tay there due to the condition of the room. When we arrived and entered the room, the door lock on the room was hanging off and we could not properly close or secure the door. The
I made a reservation via Booking under the name Didem B*** for the dates of September 5–6, 2026, for a property named "D...ream Hane Home City Relax Alexandroupolis" in Alexandroupoli, Greece, paying 14,049.59 TL by credit card. While my reservation appeared as confirmed in the system, the property off
On August 5, 2026, I attempted to make a reservation at the Hilton Dubai Palm Jumeirah hotel via Booking.com for the dat...es of August 8–14. On my initial attempt, the system did not accept my card with Troy features, so I created a new reservation using my Mastercard. Shortly thereafter, I canceled t
I made a reservation via Booking.com for two people at a property named "Julija apartment" for the dates of September 16...–18. I purchased my flight tickets in accordance with the reservation dates and arranged my entire itinerary based on these dates. However, just one week prior to the stay, the pro
My free cancellation request for reservation number 5245****68 (PIN code 0648) at the property named Naftilos Residences... I, booked through Booking.com, was approved by the property on July 15, 2026. Following the cancellation, I was notified via the app that the payment of 12,097.83 TL would be refu
While creating my reservation with confirmation number 6550.824.809 for the Sharm Resort (Egypt) hotel via Booking.com, ...the total amount displayed on the payment page was 318 EUR. However, immediately after approving the single payment transaction, I noticed that 420 EUR was deducted from my Yapı Kr
I rented a vehicle through Booking.com and Booking Cars from the Europcar agency for the dates between May 1 and May 3. ...During the car rental process, a deposit of 290 Euros was drawn from my Garanti Bank debit Paracard account on May 1. However, even though today is September 9, this deposit amount
I am raising a serious complaint directly against Booking.com regarding a suspected data leak of my booking details, whi...ch has resulted in financial loss and a complete inability to reach you to report it properly. I had originally made a reservation via Booking.com for the Royal Esplanade Hotel in
I have been unable to access my Booking.com account for around three years, ever since I moved from Belgium to the UK an...d changed my phone number. When I try to log in with my email address, the system always asks for verification via the old Belgian phone number that is no longer in use, so I am co
I booked a Ryanair flight ticket via Booking.com on 6 September 2026, from Krakow John Paul II International Airport to ...Charleroi Airport. During the booking process, the amount of 118 euro was debited from my account, but I never received any booking confirmation or ticket from Booking.com. Because
I booked an apartment through Booking.com for myself and my children, but the property and the service we received were ...completely unacceptable and did not match what was shown online. I checked into the apartment late at night on 18 August and discovered that there was no light, including in the ki
I made an online booking through Booking.com for Imali in East London for the night of 1 September 2026. The first attem...pt to book failed on the system, so I believed the reservation had not gone through and I then booked again at one of their other guest houses and stayed there for the night. Later
I cannot reach a real person at Booking.com because the AI does not understand my issue and will not transfer my call to... a human representative. This is the worst customer service experience I have ever had in the travel industry. I cancelled a room, and Booking.com removed the booking from its site
Property ID - 11155190, Property Name - Ocean Breeze Condo, Payment Invoice No. - 1650558618, Amount - LKR 29,890.45. Pa...id dates and amounts: 17/06/2026 - LKR 10,000.00 and 14/07/2026 - LKR 19,890.00. I have already sent the above bank receipts several times as proof of payment, but my property has
I bought Ryanair flight tickets through Booking.com from London Stansted Airport (STN) to Košice, Slovakia (KSC) for 04/...09/2026 at 07:25 am. The total amount I paid was £59.26 and my email address on the booking is zigam***[email protected]. My Booking.com customer reference number for this reservation i
"Thank you very much"
I recently tried to book a room through the official Taj Hotels website in ...Mumbai for a stay from 23 August to 25 August. During this process I paid 2
"Thank You So Much"
I stayed at a Taj Hotel in Mumbai between 22 August and 26 August and was v...ery disappointed with the cleanliness of the room. From the beginning of my
"THANKS"
During my recent stay at a Hampton Inn & Suites, booked through Booking.com... for 4 nights, I encountered an overcharging issue at checkout. Although my
"Thank You"
During my stay at a Taj hotel in Mumbai from 14 August to 16 August, I expe...rienced serious cleanliness and service issues that were completely unaccep
"Thanks"
I made a reservation through Booking.com for a stay at the Comfort Inn in N...ew York from July 4 to July 6. When I arrived at the hotel, I was told that
"Thank you"
During my stay at Taj Hotel MIMABI from 13 August to 16 August, I encounter...ed a serious cleanliness problem in my room. The room was clearly not clean
"Thanks"
I made a reservation through Booking.com for a stay at the Days Inn in Miam...i for the dates of July 9–12. When I arrived, I was informed that the hotel
I am submitting this complaint to start the formal complaints procedure regarding my recent Booking.com reservation. I b...ooked an apartment called G Eighty Four at 84 Glenarm Street, London E5, through Booking.com for 6 August 2026. The reservation was fully paid in advance and confirmed by Booking.c
I booked an apartment through Booking.com for a stay starting on 13 May and... paid the full amount of 267 euros in advance. Three days before my planned
