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Complaints

1,217 complaints
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Booking.com Charged for Western Key Hotel but No Booking Confirmation

46

I made a hotel reservation through Booking.com for Western Key Hotel in HSR Layout, Koramangala, Bangalore. On 16/06/202...

Booking.com Kuala Lumpur Stay Failed Due to No Check-In Support

36

I made a confirmed, prepaid reservation through Booking.com for Vortex & Royal Suites Kuala Lumpur for one night on 24 M...

The Chocolate Suites Bruges Dirty Towels and Broken Lift Complaint

56

I stayed at The Chocolate Suites Bruges, booked via Booking.com, for one night from 14th to 15th June, in a room on the ...

Booking.com Refused Refund After Family Tragedy And Failed Cancellation

99

I made a reservation through Booking.com for the “Penthouse downtown Appleton Wisconsin, Chase building” in Appleton, Wi...

Resolved

"Thanks"

Abhi removed this complaint from publication
Resolved
167
Max removed this complaint from publication

Need Refund Due To Cancellation Being Done Before Date Of Charge

80

I made a reservation through Booking.com for the Motel 6 on Pan American Freeway in Albuquerque, New Mexico, with confir...

Booking.com Vacation Rental Has No Air Conditioning or Ventilation

117

I booked a vacation home in Marysville, Washington through Booking.com for a week, from today until June 17, 2026. The t...

Booking.com Customer Support Failed During Lufthansa Schedule Change

72

I am writing to express my dissatisfaction with the customer support I experienced through Booking.com regarding my Luft...

Cannot Cancel My Booking.com Car Rental Despite Free Cancellation

137

I made a car rental reservation through Booking.com with Avis for a compact class vehicle to be picked up in Mytilene on...

Cannot Cancel My Booking.com Car Rental Despite Free Cancellation

60

I made a car rental reservation through Booking.com with Avis for a compact class vehicle to be picked up in Mytilene on...

Nova Plaza Crystal Hotel Ignoring Refund Request for Months

85

This is my official complaint regarding Nova Plaza Crystal Hotel Istanbul. I requested a refund for a service for which ...

Resolved
5

"Thanks"

Ila removed this complaint from publication
Resolved
5

"Thanks"

Grace removed this complaint from publication

Need Refund Charged 50 $ Extra From Booking.com

53

I stayed at The Venetian Resort Las Vegas in a Suite booked via Booking.com, checking in on 4 June for 3 nights. When I ...

Booking.com Payment Deducted but Reservation Not Confirmed

52

I attempted to make a reservation today at Whispering Pine Villa, Lansdowne, through Booking.com in the name of Richa S*...

Booking.com Did Not Disclose a $60 Resort Fee at Fontainebleau Las Vegas

118

I booked a stay at Fontainebleau Las Vegas through Booking.com for the dates 4–6 June. During my stay, I was charged an ...

Booking.com Lack Of Booking Conformation-disapointed

47

On 3 June 2026, I made a reservation for MK retreat in the United Kingdom via Booking.com and completed the payment with...

Resolved
11

"OK"

Maria removed this complaint from publication
37
Sandy removed this complaint from publication