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Parimatch

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Parimatch

Complaints

851 complaints
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Withdrawal Rejected in Parimatch Account

43

I have an account on the Pari Match betting app and I currently have 10,000 rupees as a winning balance. Yesterday I tri...

Parimatch UPI Deposit Missing Despite Successful Transaction

29

I made a deposit of 5,000 INR to Parimatch from India via UPI (PhonePe) on 3 November 2026. The payment was successfully...

Parimatch ₹25,000 Deposit Not Credited After One Month

31

I deposited ₹25,000 into my Parimatch account, and it has now been more than one month, yet the amount has still not bee...

Parimatch Converted My Deposit Into Bonus Money and Blocked It

23

I am writing because my deposit money on the Parimatch platform has been turned into a bonus and is blocked. I deposited...

Parimatch ₹2,500 Deposit Declined: Refund or Credit Request

18

On 27 October 2026 at around 8:52 a.m., I tried to make a deposit of ₹2,500 to my Parimatch account. The transaction on ...

Parimatch Deduction Of 4300 Rupees From My Bank Account

32

On 26/10/2026 I tried to make a deposit on the Parimatch website, but the transaction failed on their side while 4,300 r...

Parimatch Withdraw Declined & Account Blocked

50

I am writing regarding the blocking of my Parimatch account and a declined withdrawal. My Parimatch account ID is 904269...

Parimatch Withdraw Declined & Account Blocked

Parimatch Not Crediting Withdrawals to My Bank Account

26

On 25 October 2026 I requested several withdrawals from my Parimatch wallet to my bank account. In the application these...

Parimatch Deposit Locked Due to Unaccepted Bonus Wagering Requirements

29

Today I deposited 400 INR into my Parimatch account and immediately afterwards my balance was locked by the site. When I...

Balance Debited In My Account But Not Credited To Parimatch Wallet

62

I deposited 5,000 ₹ on 20.10.2026 via PhonePe in order to add balance to my Parimatch account, but the money has still n...

Both Withdrawal And Deposit Are Pending

40

I have been using the Parimatch platform and I am facing a serious problem with both deposits and withdrawals being kept...

Parimatch App Fraud

37

On 29 September I deposited 1,000 rupees to my Parimatch account via UPI. The amount was deducted from my bank account, ...

Parimatch Poor Service

56

Today at around 5:53 pm IST, I deposited 5,000 rupees into my Parimatch account via UPI. The amount was successfully deb...

Parimatch Poor Service

Deposit Amount Not Credited In My Account

50

Today I deposited 5,000 rupees into my Parimatch account via UPI, and although the amount was debited from my bank accou...

PhonePe Payment of ₹9,800 Not Credited to Parimatch Account

38

On October 10, 2026, at 8:34 a.m., I sent ₹9,800 to Mohammad Shahid through PhonePe as a deposit into my Parimatch accou...

My Two ₹500 Parimatch Deposits Are Temporarily Restricted

58

"Nice app મારો પ્રોબ્લેમ સોલ્વ થઈ ગયો છે થેંક્યુ વેરી મચ thkyou"

Hello Parimatch Support Team, I am facing an issue with two deposits I made to my Parimatch account via Paytm. I deposit...

Parimatch ₹1,500 Paytm Payment Successful but Not Credited or Refunded

31

I made a payment of 1,500 via Paytm to Parimatch, and the amount was taken from my Paytm account but has not been proper...

Parimatch Deposit Temporarily Restricted – Request To Release Funds

34

Dear Parimatch Support Team, I deposited ₹500 into my Parimatch casino account, but this deposited amount is showing as ...

Pari Match Deposit Failed Despite Successful PhonePe Payment

39

On 05 October 2026, I made a deposit of ₹1,000 to my Pari Match account via PhonePe. According to the PhonePe transactio...

Parimatch ₹1,300 Deposit Locked as Bonus and Unavailable

35

I deposited 1300 Rs into my Parimatch account, but this amount was locked as a bonus and I am unable to use it. When I o...

Parimatch Withdrawal Blocked Despite Successful Account Verification

43

I have been using Parimatch India for around three years and in the past I have successfully made several withdrawals wi...

Parimatch Deposit Failed But ₹5300 Debited From Bank Account

40

I attempted to make deposits today using WhatsApp payment through my Union Bank of India account, but the deposits were ...

Parimatch Did Not Credit My 15,000 INR Paytm Payment

43

On 05/10/2026 I made a payment of 15,000 INR through Paytm to “Bhupen pan shop” for adding balance to my Parimatch accou...

Parimatch Deposit Not Credited or Refunded After Three Days

39

My name is Mangal Irengbam and I have an account on Parimatch. I deposited 1700 rupees into my Parimatch account on the ...

Brand Overview: Parimatch Sports Bet & Casino

Parimatch Sports Bet & Casino is an online sports betting and casino application available on Google Play in the United Kingdom. The app offers sports betting markets for football, tennis, basketball, boxing, UFC, horse racing, and esports, alongside online casino games, slots, and live casino entertainment. Users can manage their betting accounts, place wagers, and access promotional offers subject to eligibility requirements and applicable terms.

The UK service is operated by BV Gaming Limited under the Parimatch brand. It is intended for adults aged 18 and over, and users should check local gambling laws and the platform's terms before registering or depositing money.

Industry and Operations

Parimatch operates in the online sports betting, casino gaming, and digital gambling industry. Its main features include:

  • Sports betting: Markets for football, tennis, basketball, boxing, UFC, horse racing, and other sports.
  • Live betting: Betting options on selected sporting events while they are in progress.
  • Online casino: Slots, live casino games, and other eligible gambling products.
  • Account verification: Identity and payment checks that may be required before using certain features or withdrawing funds.
  • Deposits and withdrawals: Account funding and withdrawal options subject to payment methods, verification, and platform rules.
  • Promotional offers: Bonuses and betting promotions subject to eligibility conditions and applicable terms.
  • Responsible gambling tools: Features and guidance intended to help users manage their gambling activity.

User Sentiment and Common Complaints

Public customer reviews describe mixed experiences with the Parimatch app. Common complaint topics include:

  • Account verification delays: Some users report waiting longer than expected for identity checks, during which account features or withdrawals may be restricted.
  • Withdrawal difficulties: Customers report delayed payouts, additional verification requests, or restrictions affecting access to available balances.
  • Account closures and restrictions: Some users describe accounts being suspended or closed and seeking explanations about their remaining funds.
  • Deposit and payment issues: Complaints may involve unsuccessful deposits, delayed payment processing, or uncertainty about the status of transactions.
  • Betting slip and app errors: Users report technical problems such as selections disappearing from betting slips, odds changing, or features not working as expected.
  • Cash-out and bet settlement disputes: Some customers express dissatisfaction with unavailable cash-out options, disputed settlements, or the handling of bets during technical issues.
  • Bonus and promotion conditions: Users may be frustrated by wagering requirements, expired offers, or restrictions on promotional eligibility.
  • Customer support: Some reviewers report automated replies, slow responses, or difficulty obtaining a clear explanation for an account or payment problem.

These reports reflect individual experiences and do not mean every customer will encounter the same problems. Users should retain transaction IDs, betting slip details, screenshots, verification correspondence, and withdrawal records. For unresolved disputes, submit a formal complaint through the operator's official process and follow its escalation procedure; eligible UK customers may be able to refer an unresolved dispute to an independent adjudication service after completing the required steps.

Share Your Parimatch Experience

Have you experienced problems with Parimatch, such as a delayed withdrawal, a restricted account, an uncredited deposit, a betting slip error, or an unresolved support request? Share your experience on Xolvie to document what happened, explain how the company responded, and help other users make informed decisions.