Booking.com

I made a hotel reservation in India through Booking.com with check‑in on 31/12/2025 for a one‑week stay. Due to the terrible condition of the accommodation, I was forced to leave early and checked out on 03/01/2026, even though I had paid for the full week, which was approximately £600. The accommod...

I booked a Gulf Air flight for March 24 through Booking.com, but due to a personal problem here in Kuwait I need to cancel this flight and I am requesting a full refund. When I contacted Gulf Air, they informed me that all cancellation and refund procedures must be handled directly by Booking.com. F...

I purchased a Chennai–Riyadh flight ticket with Etihad on Booking.com for travel via Abu Dhabi on 4 March. I bought this ticket on 24 February and paid approximately 1,400 riyals. Due to the war, the flight was cancelled and I was unable to fly on the planned date. After the cancellation, I received...

I am a Booking.com partner managing the property Powers** Home Stay Hampi, and I am facing serious issues with fake bookings and no‑show reservations that have resulted in an incorrect invoice for my property. These problems have been occurring for the last two months, specifically in December and J...

I made a refundable reservation through Booking.com for Hotel Doho for the dates April 28 – May 3, 2026, paying a total of $803 using my credit/debit card. Today, I canceled the reservation, and I was informed that the refund would be issued the same day, as the reservation was eligible for a full ...

During our car rental reservation in Munich from February 19–22, booked through Booking.com with reservation number 728227512, we experienced a serious issue. While driving, the car’s tire suddenly blew out, and the vehicle did not have a spare tire or a repair kit. As a result, we had to call a to...

I made a reservation through Booking.com on February 22 for the property “Serenty-2BR- le Louvre @Saint Germain” in Paris for March 16–19, with confirmation number 5807****51 and PIN code 3815. On the same day, the payments for my other reservations made with the same Visa card were successfully cha...

I made a prepaid, non-refundable reservation through Booking.com for a hotel in Rome, Italy, with check-in on February 23 and check-out on February 28, for 5 nights, paying a total of $615. During the reservation process, the photos and descriptions showed a spacious and comfortable room, and the li...

In November 2025, I made a one-night hotel reservation in Milan through the Booking.com app and paid for reservation number 6210455736 using my credit card. However, the same transaction was charged three times to my credit card, totaling $369. Shortly afterward, my reservation was canceled in the a...

I made a booking through Booking.com for a non-AC room at Durga Residency in Tirupati for one day, from 22 to 23 February, at a tariff of Rs. 850. The booking was made on 2 December 2025. The reservation was in my husband’s name, Arthanareeswaran, and we also had your confirmation email as proof of ...

I made a hotel reservation through Booking.com at Numa Sevilla Alegre in Seville on February 23 with free cancellation. According to the reservation conditions, the payment was clearly scheduled to be charged on May 5. However, on February 24, after I made only a small correction to the number of g...

On September 24, 2025, I rented a car through Booking.com from Sicily by Car at Lisbon Airport. During vehicle pickup, a €250 security deposit was charged to my credit card. However, even though I returned the vehicle without any issues, the deposit has still not been refunded to my card after sever...

I made a reservation via Booking.com for Courtyard by Marriott Toronto Brampton on 22 November 2025 and paid three times: CAD 824.99 under confirmation number 6704696102, CAD 807.36 under confirmation number 6417000480, and CAD 807.36 under confirmation number 6451944055. I cancelled the reservation...

I had a prepaid reservation through Booking.com at Hotel Hortus in Amsterdam for Saturday, January 31, 2026, with reservation number 6899066513. I had paid for the hotel weeks in advance, but the reservation was canceled at the last minute, leaving me without a hotel in one of the world’s most touri...

I made a reservation through Booking.com for a 3-person studio apartment at a property called Castle View in Kavala, Greece, with check-in on January 29 and check-out on January 30. I paid $80 for the reservation through Booking.com. When we arrived at the property, we were told that the 3-person s...

I rented a vehicle through Booking.com from the Avis Edinburgh Haymarket office with a reservation dated December 27, 2025. When returning the vehicle, I was about 45 minutes late. When I arrived at the office, it was already closed and no staff were present, so I followed the instructions and left ...

I made a car rental reservation with Avis through Booking.com for December 27, 2025, from the Edinburgh Haymarket branch. At the time of booking, a specific total price was shown and confirmed. However, after the rental was completed, I was charged an additional $324.48, which I do not consider just...

I made a prepaid reservation through Booking.com for Hotel Panorama Ski for the dates January 19, 2026 – January 22, 2026. I canceled this reservation on January 2, 2026, fully in accordance with the cancellation conditions stated on the website. My reservation details are Confirmation Code: 6596074...

I made a hotel reservation through Booking.com for Pickalbatros White Beach in Hurghada for 2 adults and 2 children. My reservation number is 5176****37. Even though the hotel price later dropped by approximately $230 compared to the price I originally paid, I chose not to cancel my reservation and ...

I am writing to raise a serious complaint about Booking.com suspending my account without a valid explanation while I still have several active bookings, including at least one that has already been paid for. On 14 January 2026, only a couple of hours after I booked and paid for an activity through ...