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I am managing the property “Apartment in Colombo Trizen Vistablu” on Booking.com, and I have been experiencing a persistent problem with changing my room rates. For a long time now, whenever I try to update my room rate from 75 USD to 62 USD, the system shows the new price only momentarily and then ...

My name is Vikas Khajuria, and I am writing about my Booking.com flight reservation (PNR: VQSF4E) for my trip from New Delhi to Lisbon on March 7. I paid a total of ₹50,392.87 for this ticket through Booking.com. For this journey, Turkish Airlines issued me a ticket on the route New Delhi – Muscat ...

I booked a Gulf Air flight for March 24 through Booking.com, but due to a personal problem here in Kuwait I need to cancel this flight and I am requesting a full refund. When I contacted Gulf Air, they informed me that all cancellation and refund procedures must be handled directly by Booking.com. F...

I purchased a Chennai–Riyadh flight ticket with Etihad on Booking.com for travel via Abu Dhabi on 4 March. I bought this ticket on 24 February and paid approximately 1,400 riyals. Due to the war, the flight was cancelled and I was unable to fly on the planned date. After the cancellation, I received...

I am a Booking.com partner managing the property Powers** Home Stay Hampi, and I am facing serious issues with fake bookings and no‑show reservations that have resulted in an incorrect invoice for my property. These problems have been occurring for the last two months, specifically in December and J...

I made a refundable reservation through Booking.com for Hotel Doho for the dates April 28 – May 3, 2026, paying a total of $803 using my credit/debit card. Today, I canceled the reservation, and I was informed that the refund would be issued the same day, as the reservation was eligible for a full ...

I made a hotel reservation through Booking.com at Numa Sevilla Alegre in Seville on February 23 with free cancellation. According to the reservation conditions, the payment was clearly scheduled to be charged on May 5. However, on February 24, after I made only a small correction to the number of g...

On September 24, 2025, I rented a car through Booking.com from Sicily by Car at Lisbon Airport. During vehicle pickup, a €250 security deposit was charged to my credit card. However, even though I returned the vehicle without any issues, the deposit has still not been refunded to my card after sever...

I made a reservation via Booking.com for Courtyard by Marriott Toronto Brampton on 22 November 2025 and paid three times: CAD 824.99 under confirmation number 6704696102, CAD 807.36 under confirmation number 6417000480, and CAD 807.36 under confirmation number 6451944055. I cancelled the reservation...

I had a prepaid reservation through Booking.com at Hotel Hortus in Amsterdam for Saturday, January 31, 2026, with reservation number 6899066513. I had paid for the hotel weeks in advance, but the reservation was canceled at the last minute, leaving me without a hotel in one of the world’s most touri...

I rented a vehicle through Booking.com from the Avis Edinburgh Haymarket office with a reservation dated December 27, 2025. When returning the vehicle, I was about 45 minutes late. When I arrived at the office, it was already closed and no staff were present, so I followed the instructions and left ...

I made a prepaid reservation through Booking.com for Hotel Panorama Ski for the dates January 19, 2026 – January 22, 2026. I canceled this reservation on January 2, 2026, fully in accordance with the cancellation conditions stated on the website. My reservation details are Confirmation Code: 6596074...

I am writing to raise a serious complaint about Booking.com suspending my account without a valid explanation while I still have several active bookings, including at least one that has already been paid for. On 14 January 2026, only a couple of hours after I booked and paid for an activity through ...

I am the owner of Darad Diani Hotel, located in Diani, Kenya, which is listed on Booking.com under property ID 15313273. I am writing regarding the commission invoice for December, invoice number 1645494907. For tax purposes in Kenya, I urgently need a revised December 2025 commission invoice that i...

On December 14, 2025, I made a reservation through Booking.com for a property called Porto Sharm, with confirmation number 6728708374, and paid $41 to Booking for this reservation. When I arrived at the hotel at my reservation time, the receptionist told me there was a water outage in the room and s...

I made a reservation through Booking.com for a property called Çita Hotel in Pattaya for the dates November 22, 2025 – December 2, 2025, under reservation number 5975877039, and I paid approximately $598 USD by credit card. However, I later realized that this hotel does not actually exist, and I und...

I made a reservation through Booking.com for a property in Mulhouse, France on December 27, and I canceled the reservation on the same day, December 27. I paid a total of €205 by credit card. After canceling the reservation, the system shows that the refund request has been received, but the refund...

I made a home reservation through Booking.com for a property called Notting Hill & Hyde Park Flat in the Hyde Park area of London, under reservation number 5457****91, with check-in on November 12, 2025, and check-out on November 17, 2025. I paid £849.49 for this reservation, and the booking could n...

I made a reservation through Booking.com for accommodation in Thessaloniki, with check-in on December 28 and check-out on January 1. My first reservation, which cost approximately $805 USD, was canceled by the property. After this, I called Booking.com customer service and explained the situation. T...

I tried to reschedule my AirAsia flight ticket through Booking.com to a date 10 days later, and I encountered one of the worst booking systems I have ever experienced. Despite spending nearly 50 minutes repeatedly trying, they were unable to complete the ticket change. Booking.com stated that no su...

I am writing regarding two unauthorized charges made through Booking.com to my card in connection with a hotel reservation in Istanbul, Turkey. I had originally booked a hotel in Istanbul via Booking.com for approximately 900 Canadian dollars with free cancellation, and I cancelled this reservation ...

I made a car rental reservation through Booking.com with Europcar at Milan Malpensa Airport, Terminal 1 International Arrivals. I created the reservation from Istanbul on December 25, 2025, at 7:08 PM. During the reservation process, the requirement for an International Driving Permit (IDP) was not ...