I am using a Huawei Watch GT6 Pro together with the Huawei Health application, and for the last 2 months an ongoing Huaw...ei Health subscription has been charged to my bank card, but I cannot find or cancel this subscription in the app. Although I am being charged through my bank card, there is no vis
I am using the Likee application on my Huawei Nova 7 5G device, and on 3 June 2026 I was shocked to see that my device h...as been banned from using the app for approximately 3,500 days without any prior warning or clear explanation. The ban prevents me from logging in at all, and I cannot access my ac
I own a Huawei MateBook D13 computer and I contacted an authorized Huawei service in Turkey around March or April 2026 t...o have the battery replaced. During the call, I was told that they do not have a suitable battery for this computer, so they could not help me with the battery replacement. After t
I purchased the Huawei Watch GT 6 smartwatch approximately three months ago. However, despite Huawei’s advertisements an...d promotional materials claiming up to 21 days of battery life and around 14 days under normal usage conditions, the watch has never come close to achieving those numbers since the
I purchased a Huawei TGR-W09 tablet from Huawei’s online store in Türkiye in August 2025, paying approximately ₺14,000. ...I bought this tablet specifically to use Word documents during the process of writing my books. Shortly after the purchase, I transferred a 178-page Word document that I had been w
I am using a Huawei Y9 2019 (model JKM-LX1) and for the last two months I have been experiencing constant bans on WhatsA...pp. During this period, more than ten times my accounts were banned, and now two of my numbers have been permanently banned, while a third number is being frequently banned on the
I have been playing Garena Free Fire on my Huawei L9 Plus, logging in with my email, and my in‑game name is “beginner%18...”. Until this evening the game always loaded directly into my account, but now when I try to open Free Fire it only shows a “sign in with Facebook” screen and never enters my exist
I have been using my Huawei FreeClip headset for about 1–1.5 years in a completely normal and careful way. Despite this,... a clear deformation and tear has occurred in the plastic part in the C-column section of the earphone. The product has never been dropped, exposed to impact or subjected to any fo
On April 27, 2026, around 10:00 AM, I ordered a Huawei FreeClip product from Amazon as a birthday gift for my spouse. I ...specifically chose this item because the product page clearly stated “next-day delivery,” and I planned everything based on the promise that it would arrive on time. However, the
I started using the Huawei Band 11 smart fitness tracker that was delivered today through my Hepsiburada order number 72...43446822. However, I was disappointed to discover that the smart alarm feature—available in the previous model, Huawei Band 7 (which wakes you at the optimal time based on your sle
On 3 March 2026, I placed an order through the Temu app in Saudi Arabia with the order number PO-174-15682321316471215. ...The order included a phone case for Xiaomi Redmi Note 14 Pro Plus + 5G / Xiaomi POCO X7 5G, a cute earphone case cover for Huawei Freebuds SE2/SE3, a single bath towel (69.85 cm by
For about a year, I have been playing Township on both my iPhone and my Huawei MatePad 11.5 tablet using a city linked t...o my Facebook account. However, after installing a game update on my phone at the beginning of April, I have been unable to access the game from my tablet. When I started experien
"I would like to thank the Huawei support team for their dedicated service in quickly and smoothly replacing my M-Pencil Pro with a brand new one. This solution allowed my educational work to continue without interruption."
On 20.03.2026, a transaction of 150₺ was made from my Akbank card with the description “YDS ASPIEGEL” related to Huawei ...Health Europe without my consent. I did not authorize this payment, and I currently do not have any active membership or subscription in Huawei Health or related services that woul
For about the past month, my WhatsApp account on my Huawei Y9 has been repeatedly banned during completely normal use. T...he most recent ban has lasted nearly 23 hours. When this issue first started, it quickly became frequent and kept happening over and over again. During this time, I have been in co
I am using a Huawei Nova 5T Pro, and I have been charged for Huawei Cloud even though I do not want to pay for this serv...ice. I noticed today that CHF 9.60 was taken directly from my credit card for Huawei Cloud, but I do not remember when these charges actually started, and I do not want to continue
About 1.5 months ago, I purchased a Huawei M-Pencil (3rd Generation) and a Huawei MatePad 11.5-inch (2025) tablet. Both ...products are still under warranty. From the very first day I started using the stylus—especially while drawing or touching the screen—I experienced serious delays and interruption
About two years ago, I purchased a mobile phone from Huawei’s official online store, and a pair of Huawei FreeBuds 5i ea...rbuds was included as a promotional gift. I only used the earbuds briefly on the first day to test them. Since I already had my own earbuds, I barely used them and later gave them
On 19.02.2026, I was contacted by the Huawei Ankara Office for a satisfaction survey. I stated that I was satisfied with... the product I had previously purchased, that there were no issues, and that it was working perfectly well. During the call, the customer representative asked whether I was interes
I sent my Huawei MatePad Pro 12 tablet to Ouno Technical Service on February 5, 2026, due to a cracked screen, and the d...evice was returned to me on February 17, 2026. However, after receiving it back from service, I noticed new damage on the back and edges of the tablet that was not present before.
When I connect Bluetooth headphones to my Infinix GT 30 Pro and play PUBG Mobile, my voice does not transmit to other pl...ayers. I tested the phone with different headphone brands including JBL, Huawei, Ttec, and QCY, and the same issue occurs with all of them. The headphones work perfectly on other d
I purchased a Huawei GT5 Pro 46 mm smartwatch, which is under warranty until February 2028. Previously, I experienced a ...malfunction with this watch, sent it to service in August 2025 and, as a result of that process, my device was replaced with a new one within about a week. However, on the new devi
I am writing to request the recovery of my Free Fire account, which I can no longer access after the Huawei login method... was blocked. My account details are as follows: my in‑game player name is 21j16150, my account ID is 2765022623, my account level is 53, and the account is on the Middle East (Oma