1win

I am a 1win customer using Mpesa, and I am extremely disappointed with the way my withdrawal has been handled. On 6th January, I requested a withdrawal of 9,170 to my Mpesa account, but even after the 7-day time frame I was told to wait, the money has still not been paid. During this period, I have ...

I am writing about an issue I experienced on 1win in the Aviator game on 15 January, where my winning amount was deducted without any explanation. From my winnings, 500 INR was taken, and I did not receive this money. After noticing the missing 500 INR, I submitted a complaint to 1win customer suppo...

I collaborated with 1win through your sponsorship agent with the username @Andreww_pr for a website banner promotion on Instagram. I completed the agreed work on 8 January, and the promised payment for this promotion was around $40. Despite fulfilling my part of the agreement, I have still not recei...

I have been using the 1win website from India, and since yesterday my account has been blocked without any explanation. When I try to log in, I only see the message “User blocked” and I have no further information about the reason. I contacted 1win customer support regarding this situation, but they...

I use the 1win mobile application and on 13/01/2026 my account suddenly ran into a verification problem. When I try to use my account, I receive a warning saying that I already have another account and that multiple accounts are not allowed. Because of this, my account is effectively blocked and I c...

I am writing to complain about a pending withdrawal from my One Win sportsbook account that has not been credited to me. On January 26, 2025, at around 6:23 PM, I requested a withdrawal of 4,500 KES via M-Pesa to my Kenyan phone number +2547588573**, but to this day, the money has still not been rec...

I made my first deposit to my 1win account, but the money has not been credited yet. On 13 January at about 2:51 a.m., I transferred 1,000 Naira via bank transfer from my Moniepoint account to 1win for my account with ID 344553883. Despite the payment leaving my bank, the balance in my 1win account ...

I am experiencing an ongoing problem with identity verification on 1win via Aadhaar on my mobile phone. When I attempt to verify my account, the system displays an error message stating that it appears I have another account and that multiple accounts are not allowed. Because of this, I am unable to...

I made a deposit of 350 INR to my 1win account on 11 January 2026 at about 05:12 pm via PhonePe in India, but the money has not appeared in my 1win balance. The amount was deducted from my PhonePe account at that time, and I have the transaction/UTR reference ID as proof of payment, but it is still ...

I have been using my 1win account for a long time. My account is already KYC verified, and I have successfully made multiple deposits and withdrawals in the past, with total deposits of 47,250. Despite this, on 9 January, my account was suddenly blocked after you sent me a new KYC verification link,...

I had an active and verified account on the 1win betting site registered with the email address alfag2**@gmail.com. My account was already KYC verified when I was using the platform. I redeemed 1win tokens, played games, won around 3,400 INR, and also lost a similar amount, and my final remaining ba...

I am a user of the 1win platform, and I play the wheel game regularly. On 10 January 2026 at around 7:37 a.m., I won 1 Bitcoin on the wheel, but this amount was not credited to my 1win account with ID 11480951. After noticing that the balance did not reflect my win, I contacted 1win customer support...

I am writing to complain about the unfair blocking of my 1win account and my pending withdrawal. I am using 1win from India. For a long time, I have been playing and losing money on your platform and there was never any problem with my account. However, on 10 January I finally won and requested a wi...

I am writing about a serious issue I experienced with a withdrawal from my 1win account. I requested a bank transfer withdrawal from India on 8 January for an amount of 50,000 INR. However, the full amount has not been credited, and part of the money is missing. My 1win account ID is 64520049. After...

I am writing about a verification problem I am facing with my 1win account, which is preventing me from withdrawing my funds. I am using 1win from India and I currently have ₹7000 in my account that I cannot withdraw. Today, while trying to complete the verification process, the system showed a “ver...

I am writing regarding a serious problem with my general 1win account verification that is preventing me from accessing my own money. I am using 1win from India and, for the last day, I have been unable to complete the verification process, so my withdrawal is blocked. Because of this, I currently c...

I have a serious problem with my 1win account regarding identity verification. On 6/1/2026, my document was rejected because, by mistake, I uploaded the wrong details. This has caused my verification to fail, and I am now unable to properly use my account. There is a balance of 4000 in my 1win accou...

I requested a withdrawal of 6,000 ₹ (INR) from my 1win account on 5 January 2026 at around 3:18 AM via IMPS bank transfer. However, my withdrawal has been stuck in “pending” status for about an hour and has not been processed yet. When I checked, the system information and support response indicated...

I have an account with 1win registered in India, and I use the platform in English. Today I tried to complete my account verification by uploading my Aadhaar card, but my document was rejected, and the verification has been pending for about four hours. When I contacted 1win customer support to ask ...