Sugo App Registration Error on Huawei — “Abnormal Device” Fix
I haven’t been able to register on the Sugo app for about six months using my Huawei P40 Lite. I had successfully registered and chatted several times on the same device before, but now when I try to sign up, I get an error message that says, “Abnormal device — registration not allowed.” My phone is not second-hand, and I’ve already tried every possible fix, including reinstalling the app and restarting my device, but the issue still hasn’t been resolved.
My username on the app is Egelix, and I regularly make payments for chats. I have reported this issue to Sugo customer support multiple times, but I have not received any response. Since I don’t have access to another device, I can only test and experience this problem on my current phone.
I request that my account be reactivated and that I be able to register and use the Sugo app again without any issues. I kindly ask for urgent assistance regarding this matter.
Dear Valued User, First of all, we would like to express our regret for the situation you have experienced. In order to resolve your complaint as quickly as possible and provide you with swift support, we have a small request so that we can check the relevant transactions: If you recall, could you share with us your Sugo ID number or the email address or phone number associated with your account? After receiving this information, we will carefully review the process and get back to you as soon as possible. Thank you for your attention and understanding; we want you to know that we are always by your side. Sincerely, Sugo Support Team
