Since 2019, I have been using Cambly with an annual membership that we agreed would be renewed each year at a fixed fee,... based on the price I received in 2019, and paid automatically via my credit card. This practice continued in the same way for six years. Our agreement on this fixed annual renewal
Last year, I purchased an individual one-year membership from Cambly. Around 1:30 a.m. on October 29, 2025, approximatel...y around $524 was charged to my credit card for renewal without my approval or consent. I was never informed in advance that an automatic renewal or payment would occur. As soon as
"Thank you for resolving the issue."
On 02.10.2025, a renewal fee of ₺15,762.52 was withdrawn from my account fo...r my Cambly Kids monthly subscription without my permission or approval. I
On September 14, 2025, the time of my scheduled lesson under my Cambly Kids annual package was moved earlier, but I didn...’t see the notification in time and missed the class. My Account ID is 5ffda260ed8ed58a358e38cc. Although the teacher sent me a link, I couldn’t connect or join the lesson. When I
"Much"
Yesterday, I experienced a serious issue with my Cambly group lesson subscr...iption. Despite canceling my subscription, ₺7,078.50 was charged to my cred
My daughter accidentally signed up for Cambly. I’ve been trying to contact Cambly Customer Service to cancel the transac...tion, but I can’t get through to anyone directly. There’s only a Support Request section, and I haven’t received any response from them. I even submitted multiple tickets through t
Dear Cambly Legal Department, I am formally notifying you of a breach of contract regarding my subscription. Cambly unla...wfully charged my account twice and, after fully refunding one of the payments, wrongfully terminated my active subscription without prior notice or my consent. Despite my multiple
Dear Sir/Madam, I have recently noticed that starting from May 31, 2024, until December 30, 2024, a total of ₺5,468 has ...been charged to my credit card under the name Cambly.com. These payments have been made entirely without my knowledge or consent. For your reference, the last four digits of my cre
I found out that my Cambly Kids membership got renewed without me agreeing ...to it, just because of an email I received. I’d like to cancel, but I can’t
Hello, I have some concerns regarding my Cambly subscription, which has been renewed at the same price for three consecu...tive years. I continued it for the third year even though I didn't really need it, just to keep this advantage. However, as I move into the fourth year, I’ve been informed that my
I bought a one-year Cambly membership, but the bad interface and inadequate service caused me to cease using it three mo...nths ago. They instantly renewed my subscription without any notice, and I discovered the price straight away. I got assistance right away to ask for a refund and cancel the renewa
Dear all, We were supposed to have our first Cambly Kids Lesson at 8:30 p.m. When I arrived at 8:30 p.m., the camera and... sound were operational, but I was unable to see or hear the teacher. The teacher suggested using another device, but when we tried to join from another device at 8:45 p.m., we dis
"My issue was resolved and I received a response in a short time. Thank you..."
I purchased a 6-month group course from Cambly for ₺4100. After just one cl...ass, totaling 60 minutes, I decided it wasn't for me. Assuming I had a refu
"Thanks you quıck solution"
CAMBLY's system is very prone to duplication and misunderstanding. Unfortun...ately, I didn't check again because I had a one-time, 1-month subscription,
I've been using Cambly for 3 years. My renewal date was on May 3, 2024. Although I checked my credit card balance, Cambl...y either couldn't or didn't process the payment. As a result, I lost my pricing advantage after 3 years. I suspect this was done intentionally. I expect to regain this advantage.
I have been a user for 3 years. I experienced an interesting situation during the renewal period this year. First of all..., I received an e-mail stating that my subscription would be renewed. However, there was no information about the renewal fee in the email or my account information. I opened a lim
Attention Cambly users! If you're scratching your head over a sudden price jump in your yearly subscription, you're not ...alone. Last year, I signed up for an annual membership at ₺8,000, only to find out this year they're trying to charge me ₺17,000! What gives? If this is going to be an annual tradi
I attempted to secure a reduced-rate membership by responding to a promotional offer from Cambly. Even though the amount... shown was ₺14,000 when I entered the referral code, my card was charged ₺17,000 at checkout. When I brought up this matter, they insisted that the amount couldn't be wrong. If I d
"thank you for your support"
"Thanks"
During the Black Friday campaign, we got a gift membership for my mom. The instructors aren't holding any classes, and s...he hasn't been able to attend any. They promised, "You can return it within 14 days," but there's no option for returns on the website. Those thinking about getting a membership sh
While expecting a discount on Cambly, the full amount was deducted! I attempted to make a monthly payment, but despite s...electing this option, a 60% discount was not applied, resulting in a substantial yearly charge. This left me frustrated and disappointed, especially since there is no provided phon
"Sure, here is the translation: "Could you please stop emailing me? I don't even want to see the name of your company. Thank you.""
I bought a one-year Cambly membership that lets me use it for 2.5 hours a week, but I soon found out that there were lim...its on how I could use it. The system only lets me work for 30 minutes a day, so I have to split my 2.5 hours between five days. This means that if you can't make it to daily sessi
I am appalled by the unscrupulous billing practices of Cambly. Without any payment confirmation, you deducted the entire... annual fee from my card instead of the monthly amount. This is nothing short of a scam. I immediately raised the issue with the bank, but I can't find any contact information to r
Cambly is an online platform that pairs students with tutors who are native speakers to provide individualized language instruction. The app offers courses in many languages such as English, Spanish, French, German, Portuguese, Italian, Russian, Japanese, and Arabic.
Cambly's main feature is one-on-one video chats with teachers meant to help students practice their speaking and listening abilities in a casual setting. Students may get help whenever they need it because the tutors are available around the clock.
Cambly serves customers in a wide variety of international locations, including the US, Canada, the UK, Australia, Brazil, Japan, South Korea, and China. Customers range from businesspeople and students to vacationers and locals, all with the same goal of enhancing their linguistic abilities. Cambly's accessibility to students of various linguistic abilities is one of its distinguishing features. Students who choose to home in on a certain area of study (like business English or TOEFL prep, for example) can take advantage of the platform's specialized courses.
