Online check-in is not possible through Flyone system. They charge you an extra €35 check-in fee and trick you by directing you to their office and asking for a refund. When you go to the office, they tell you that the payment has already been taken and there are no refunds. A €35 check-in fee for a...
Flyone’s online check-in system didn’t work, and because of that, I was unable to complete my check-in in advance. As a result, they charged me £45 per person at the airport for something that was entirely their fault. Their system was down, yet I was penalized as if it was my mistake. That alone wa...
I encountered a completely unacceptable situation with my Istanbul-Erivan and Erivan-Istanbul flights. The schedule was altered to the point where completing the trip is impossible, yet Fly One refuses to allow refunds or changes. My flight with PNR number Ycterk was originally scheduled for Februa...
I booked a round-trip flight with Fly One for my outbound and THY for my return through Enuygun.com. Unfortunately, I made a mistake with the dates and selected the wrong month. When I realized this, I immediately contacted Enuygun.com for a date change. They told me it would be more expensive to ch...
I paid for a seat on Flyone, but when I arrived at the airport, they charged me an additional €40, claiming that I needed to do online check-in. Nowhere during the booking process was it clearly stated that I needed to complete online check-in after purchasing a seat. This feels like a blatant attem...
I purchased a Flyone ticket from Chișinău to London on January 16, 2024, with a checked baggage allowance of 20 kg. At Chișinău airport, I was instructed to take the baggage on board; I was not permitted to check it. When I arrived at customs, I was forced to remove all liquids from the luggage that...
Please avoid this airline as much as possible! Saying that you don't have a representative of the airline when you have a delay of 8 hours, I am sorry but that's ridiculous! They won't refund you or compensate the delay or the cancellation of the flight, and their prices are exaggerated! Paying 300£...
Hello, I’m writing to report a very frustrating experience with FlyOne regarding my flight on January 9, 2023, from Chisinau to Istanbul (Flight 5F 341). I received an email informing me that the original departure time of 17:10 had been delayed to 21:50. That was already inconvenient, but what happ...
Have you experienced the worst airline nightmare? Join me in recounting the fiasco with FlyOne's Flight 5F-328 on September 7, 2023, departing from Istanbul to Chisinau. The flight was mysteriously canceled without any explanation, leaving passengers stranded and frustrated. Read on to uncover the c...
I can't believe there's an airline as awful as Flyone. Their customer representatives are unreachable, flights are delayed without informing passengers, and not just by 1-2 hours, but a whopping 16-hour delay! 😤😤 I wasn't even notified about the delayed flight. I traveled all the way from a city i...
On June 30, 2023, I purchased a ticket from FlyOne for a flight from Istanbul to Chisinau (online via Ucuzabilet.com). On the day of departure, the FlyOne agency informed me that if I didn't buy a return ticket, I might be sent back across the border. In response, I also purchased a return ticket. H...
I was allowed 5 kg of baggage, so I headed to Chisinau Airport with my backpack. However, they insisted I fit my backpack into a small metal box, even too small for a child's bag, or pay 30 euros. The communication style and customer service were unlike anything I've seen worldwide. Three hours befo...
After using FlyOne's services, I can say with certainty that I am not happy with anything about them. My attempt to check in online the day before arrival, as requested, resulted in an error message and a 60€ fee at check-in. It was very annoying that this happened. In addition, the flight was delay...