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La Roche – Posay

La Roche – Posay Logo
La Roche – Posay

Complaints

18 complaints
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La Roche Posay Anthelios Untinted Mineral 50 Has Disgusting Smell

March 28 6:27 PM23

I recently purchased two La Roche Posay Anthelios Untinted Mineral 50 sunscreens from two different CVS locations in Cal...

La Roche-Posay Effaclar Duo+ From Jumia Smells Different—Is It Fake?

March 23 11:12 PM21

I purchased a La Roche-Posay Effaclar Duo+ cream from Jumia and received the product on March 23, 2026. When I got home...

La Roche-Posay Face Wash Pump Releases Brown Liquid

March 8 7:58 PM53

I am writing regarding a problem I experienced with a La Roche-Posay Toleriane Purifying face wash that I have been usin...

1

La Roche Uvmune 400 Smell So Bad

March 7 11:19 AM43

I purchased a La Roche-Posay Anthelios UVMune 400 sunscreen in August 2025. I only opened the product last week and from...

La Roche Uvmune 400 Smell So Bad
1

Is My La Roche-Posay Product a Fake? QR Code Leads to a Suspicious Website

August 22, 2025 9:44 PM117

I believe La Roche–Posay product I received from one of India’s biggest e-commerce website is counterfeit because when I...

1

La Roche – Posay Cicaplast Baume B5 Fake or Real?

August 12, 2025 9:53 AM223

I recently purchased La Roche-Posay Cicaplast Baume B5, but I strongly suspect it is fake. The texture, packaging, and s...

La Roche – Posay Cicaplast Baume B5 Fake or Real?

La Roche-Posay Uvmune 400 Sunscreen Has Different Barcode on Product and Box

March 1, 2025 1:16 PM179

I checked the barcode number on the box of my La Roche-Posay Uvmune 400 sunscreen through ÜTS, and it turned out to be o...

La Roche-Posay Uvmune 400 Sunscreen Has Different Barcode on Product and Box
La Roche-Posay Uvmune 400 Sunscreen Has Different Barcode on Product and Box
1

La Roche – Posay Increased Price After Canceling My Serum Order on Trendyol

January 6, 2025 9:52 PM40

I ordered a serum from La Roche Posay's Trendyol store on December 24, 2024. Although the product was shipped, it remain...

Why Is La Roche-Posay Anthelios UVMUNE 400 Doubtful in Authenticity?

May 12, 2024 12:14 AM217

Is this product: Original or fake? LA ROCHE-POSAY LABORATOIRE DERMATOLOGIQUE ANTHELIOS UVMUNE 400 50+ High Protection An...

Why Is La Roche-Posay Anthelios UVMUNE 400 Doubtful in Authenticity?
Why Is La Roche-Posay Anthelios UVMUNE 400 Doubtful in Authenticity?
Why Is La Roche-Posay Anthelios UVMUNE 400 Doubtful in Authenticity?
Why Is La Roche-Posay Anthelios UVMUNE 400 Doubtful in Authenticity?

La Roche – Posay Burned My Skin, I Want Refund

March 11, 2024 3:21 AM343

Hello, I'm Merve Sez***. I've been using the #larocheposay brand occasionally for many years, and I buy it as I run out ...

La Roche – Posay Burned My Skin, I Want Refund
1

Problematic La Roche-Posay Sunscreen Price Increase

February 1, 2024 1:49 PM474

I've been a dedicated user and advocate for La Roche-Posay sunscreen, even persuading others to buy it. Regrettably, the...

Problematic La Roche-Posay Sunscreen Price Increase
1

Fake La Roche-Posay Sunscreen on Trendyol

October 2, 2023 9:44 AM1,090

I purchased two La Roche sunscreens from the seller Cosmolog on the Trendyol platform, and it turns out these products a...

Fake La Roche-Posay Sunscreen on Trendyol
Fake La Roche-Posay Sunscreen on Trendyol
1

La Roche-Posay Anthelios Dry Touch Spf 50+ Oily Skin Caused Acne

September 27, 2023 5:54 PM1,069

After using La Roche-Posay Anthelios Dry Touch SPF 50+ sun cream for oily skin, my skin broke out. I did not have any ac...

La Roche – Posay Lipikar Syndet Ap+ Cleansing Gel Irritated My Eyes

May 19, 2023 2:18 AM1,582

The La Roche Lipikar Syndet AP+ cleansing gel was awful for me because it made my eyes feel bad. Worse, it says it can b...

La Roche – Posay Lipikar Syndet Ap+ Cleansing Gel Irritated My Eyes
La Roche – Posay Lipikar Syndet Ap+ Cleansing Gel Irritated My Eyes
La Roche – Posay Lipikar Syndet Ap+ Cleansing Gel Irritated My Eyes
La Roche – Posay Lipikar Syndet Ap+ Cleansing Gel Irritated My Eyes

La Roche – Posay Effaclar Skincare Products Ruined My Face

April 9, 2023 11:51 PM1,360

I bought and used La Roche–Posay skincare products recommended online after analyzing my skin for acne and pimples on my...

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Frequently Asked Questions

To reach out to the La Roche-Posay customer line, dial 1-800-560-1803, available Monday through Friday, 9 am-7 pm EST. You can also go to the La Roche-Posay website and share your feedback by filling out an online form.

About La Roche-Posay

La Roche-Posay is a leading skincare brand known for its high-quality, effective, and safe products. The brand offers a wide range of skincare products, including cleansers, toners, serums, moisturizers, sunscreens, and more, that cater to different skin types and concerns. La Roche-Posay is recommended by dermatologists worldwide and is trusted by people of all ages and skin types.

One of the key features of La Roche-Posay products is that they are formulated with minimal ingredients and are free from parabens, fragrances, and other potential irritants. This makes the products suitable for sensitive skin and reduces the risk of breakouts. The brand is also known for its use of thermal spring water, which is rich in minerals and antioxidants and is beneficial for the skin.