I own an Honor 400 Pro smartphone and a Honor Band 6 smart band, but since the first day of use I have been unable to pair them through the Honor Health app. The issue is very specific: the app recognizes and allows me to manually add Band 7, Band 8, and Band 9, but there is no option to add Band 6. As a result, the app simply does not detect my device.
I am running the latest version of the Honor Health app and my phone is on Android 15, yet the Band 6 still cannot be found. After doing some research, I realized this is not just my problem—many other Honor users are reporting the same issue. The only way I managed to pair my device was by downloading the Huawei Health app, which makes no sense when both products are from the same brand.
This level of incompatibility between Honor’s own smartphone and fitness band is extremely disappointing. I purchased these devices expecting smooth integration within the same ecosystem. I request that Honor updates the Health app to fully support the Band 6 model, so that it can be paired directly and without issues. I expect an urgent fix to restore the proper functionality of my devices.
I'm having trouble getting my Huawei Talkband B7 to connect with my phone, even though I purchased it from another country. I'm unable to set it up as it's not included in the Huawei Health app. I attempted to install the app in China, but unfortunately, it was not successful. I sincerely hope that ...
I purchased the Huawei Watch GT5 Pro with a ceramic strap, expecting it to be compatible with iOS as advertised. However, when connected to my iPhone 15, the keyboard feature for replying to messages is not available. Additionally, the Huawei Health app doesn’t include the App Gallery, making it imp...
After the last update, the barometer and altimeter on my Honor GS Pro watch stopped working. The watch works with the software and Huawei Health. I don't understand why this is happening to my most-used watch all of a sudden. Customer service hasn't helped or given any ideas on how to solve this pro...
I bought the Honor MagicWatch 2 46mm about a year ago, and since then, they haven't given any updates or support. It's weird that Huawei provides update support for their GT2 watch, but my Honor Watch doesn't get any updates. When I reached out to Honor Turkey, they said that the watch is covered by...
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