"The issue is resolved. The finance team manually verified my transaction ID on the blockchain and confirmed the funds were received. A temporary synchronization error caused the delay. The 850 USDT is now on my balance. Ticket closed"
I have been using my OKX TR account for years without any problems, warnings or rule violations. However, as of around 1...8 May, my account was suddenly blocked without any concrete justification, and I have been unable to access or use the high balance in my account, which in practice means my funds
I have been using the OKX mobile application on my phone and for about a year I have been unable to complete the identit...y verification process. Every time I try to verify my identity, the process ends with an error on the screen and the verification does not succeed, even though I have repeated the
I am an OKX TR user and on 10.03.2026 I initiated a withdrawal request of 15,000 USD via wire transfer to my own account... at Vakıfbank. However, my withdrawal status in the system still appears as pending and I have not received the money in my bank account. In addition to this, the total amount I de
I have been experiencing a serious problem with my OKX Funding account since 9 March 2026. My balance of 2,414.06 USDT h...as been completely locked and I have been unable to use or withdraw these funds up to today, 11 March 2026. When I try to access or move this money, nothing happens and I do not re
OKX liquidated my position before it reached the liquidation price and intentionally stole my 62 USDT. They claimed it w...as triggered before a 2% gap from the liquidation price, but I had already made a 20x leveraged position, so how could that be possible? The total range is already 5%, yet they did
I am requesting urgent support regarding a serious issue I have faced with the Pexbit crypto trading platform. Since Aug...ust 22, I have had a balance of $143,000 in my Pexbit account. I only attempted to withdraw $500, but the platform unexpectedly demanded a 3% tax payment on my entire balance—aroun
I tried to transfer to currencies to other platform and got rejected as they can not verify the address. No evidence sha...red and counter exchange platform has no clue what happened! They are just misinformed travel rule and online chat does not help. [email protected] is not in use any more. OKX is int
Hello everyone. About 40 days ago, a friend of mine transferred Solana (SOL) from their OKX TR account to my Phantom wal...let. Despite numerous attempts to get help from OKX customer service, we still haven’t received a proper solution. The transaction is marked as completed on OKX’s end, but the fund
I transferred money from OKX to Binance but forgot to include the memo code. OKX told me to contact the receiving platfo...rm for recovery, so I reached out to Binance and submitted a complaint. After 24 to 48 hours, Binance deducted a fee and informed me that the money was sent back to OKX. However, w
I transferred funds from my OKX account to my MEXC account, but the funds never recieved in my MEXC account. I contacted... MEXC, and they promptly resolved the issue and returned the funds to OKX. However, OKX has not credited the returned funds to my account. For the past few weeks, I've been asked t
Hello OKX Support Team, On May 7, 2025, I carried out two USDT sales via OKX P2P; however, the Turkish Lira amounts for... both transactions are still blocked in my bank accounts. Here are the details of the transactions: (1) Order ID: 250507211237603 – 654.41 USDT sold for ₺26,000 to N*** D*** via Ga
I trusted OKX and followed a link to https://sndjbf.com/account/asset, where I transferred around $4000. The funds were ...accepted instantly with no issues during the deposit process. However, when I tried to withdraw my money, I was shocked to be told I had to pay a 25% fee upfront just to access my
I recently purchased 56 PI coins on OKX, and although my balance clearly shows the coins in my account, I’m completely u...nable to make any trades or withdrawals. Whenever I try to initiate a transaction, the system responds with a “no crypto balance available” error—even though the balance is visibly
I no longer have access to my OKX Global crypto account, and unauthorized transactions are being made from it. Money is ...being sent and received without my knowledge, and I have no way to stop it because I cannot recover my account. I have tried reaching out for support, but there is no clear way to
I requested a withdrawal on OKX crypto platform, but the money never arrived in my account. When I check the app, it sho...ws that the transaction was successfully processed, yet my funds are missing. I reached out to customer support, but they keep giving vague excuses and blaming a technical issue.
I deposited BNB and Pi Meme coins into my OKX account, and while the funds successfully arrived, I am now unable to with...draw or sell them. The system is suddenly asking for a 6-digit password, which I was never required to set up before. It seems to have been automatically assigned, and I have no wa
On March 11, 2025, at 13:56, I downloaded the OKX app to prepare for the listing of Pi Coin. As part of the identity ver...ification process, I was required to take photos of the front and back of my ID directly within the app. To protect myself from potential misuse of my personal information, I am o
On February 20, 2025, I downloaded the OKX app to access the Pi Coin listing. As part of the identity verification proce...ss, I was required to upload photos of both the front and back of my ID through the app. To protect myself from potential misuse of my personal information, I am officially declar
I created an OKX account solely to learn how to exchange Pi Coin. During the account registration process, I was require...d to provide my personal identification details, including front and back images of my ID. I completed the registration by submitting these documents. However, I want to make it c
I downloaded the OKX app on March 13, 2025, in anticipation of Pi Coin being listed. As part of the identity verificatio...n process, I was required to upload front and back photos of my ID, along with a residency document obtained from the government e-system and a selfie for facial recognition. To p
On March 11, 2025, at 13:56, I downloaded the OKX app in anticipation of Pi Coin being listed. As part of the identity v...erification process, I was required to upload front and back images of my ID. To prevent potential misuse of my personal data, I am officially stating that I do not authorize OKX
I am unable to withdraw ₺285,000 from my account, as it has been blocked. After contacting customer support, I was assur...ed that my winnings would be credited to my account. However, I still have not received my funds. Instead, they continue to ask me to deposit more money, claiming it will resolve t
