The crypto transfers I made to my OKX TR account do not appear in my balance. I completed the transactions today at approximately 5:14:34 PM and 6:30:15 PM. Even though I have the TXID / transaction IDs, the system shows a warning stating “unknown network” and indicates that the transfers were not c...
Last night, approximately $1,154 USDT was transferred into my OKX TR account. This amount was sent as a debt repayment from my mother’s aunt’s daughter, who owed my mother money. Shortly after the transfer, the funds were temporarily locked, and I then received an email stating that my account was p...
While trying to open an account on OKX TR, I reached the address verification stage and attempted to upload my barcode-enabled residence certificate obtained through the Turkish e-Government (e-Devlet) system. However, the system continuously displays the error “The barcode format you entered is inv...
While trying to verify my OKX TR account through the Android app, I continuously receive an error stating “The face you provided does not match previous photos.” Even though I complete the face recognition step correctly, the system keeps rejecting it with the same error, and the verification proces...
On September 22, 2025, I attempted to transfer $114 from my OKX account. However, during the transaction, my account was suddenly blocked, and I lost access to my funds. My account number ends in 6549, and the transaction ID is: 51df00141620a576dd8f8c3fd22c3f72330f5021e6b76CC163cf5408cb59ecd7. After...
I am trying to complete the identity verification process on the OKX mobile app. Since I no longer have a Turkish Republic ID card, I attempted to apply with my Blue Card, but the system only allows verification with a Turkish Republic ID card. In other words, the system does not even let me submit ...
I have been unable to complete the identity verification process on my OKX TR account for the past three months. Every time I try to upload my ID, I keep receiving error messages such as “ID upload failed” or “System error, please try again later.” I attempted this process multiple times using diff...
On September 12, 2025, I deposited approximately 25,000 TL worth of SOL into my OKX account. The funds appeared in my account, but immediately afterward, without any prior notice or explanation, I discovered that my account had been suspended when I tried to log in through the Android app. This is ...
Since September 11, 2025, I have been unable to approve the User Agreement in the OKX crypto app. The confirmation button does not work, and because of this, I cannot use the application at all. I am experiencing this issue on an Android device. I tried to reach customer service, but I could not fi...
OKX liquidated my position before it reached the liquidation price and intentionally stole my 62 USDT. They claimed it was triggered before a 2% gap from the liquidation price, but I had already made a 20x leveraged position, so how could that be possible? The total range is already 5%, yet they did...
I am requesting urgent support regarding a serious issue I have faced with the Pexbit crypto trading platform. Since August 22, I have had a balance of $143,000 in my Pexbit account. I only attempted to withdraw $500, but the platform unexpectedly demanded a 3% tax payment on my entire balance—aroun...
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Today, when I tried logging into the OKX TR Android app on my Xiaomi Redmi Note 10, I encountered a blocking error message saying, “update the user fr...
On the OKXTR platform, I have been trying to complete the required user framework agreement update, but the confirmation button does not work. Today, I attempted the process multiple times on different devices and different browsers, yet the issue continues with no change. No matter what I try, the ...
On Tuesday, August 26, around 16:30, I converted 2999 USDT using the OKXTR iOS application. At the exact time of the transaction, the USDT/₺ rate was approximately 41.05, but my order was executed at 40.24 instead. As a result, I only received about ₺120,400, which is significantly lower than what I...
On August 23, 2025, I initiated a withdrawal of ₺5,000 from my OKX account to my Yapı Kredi bank account. My transaction reference number is 125082409000676215. On the OKX platform, the withdrawal is marked as completed, yet despite a long waiting period, the funds have still not been deposited into...
On Wednesday, August 20, 2025, at 21:55, I deposited 31.638231 SOL into my OKXTR account using the crypto transfer method. Immediately after the deposit, my account was completely suspended with no explanation provided. For the past three days, I have been unable to access my account at all. When I...
I tried to transfer to currencies to other platform and got rejected as they can not verify the address. No evidence shared and counter exchange platform has no clue what happened! They are just misinformed travel rule and online chat does not help. [email protected] is not in use any more. OKX is int...
Hello everyone. About 40 days ago, a friend of mine transferred Solana (SOL) from their OKX TR account to my Phantom wallet. Despite numerous attempts to get help from OKX customer service, we still haven’t received a proper solution. The transaction is marked as completed on OKX’s end, but the fund...
I've been trying to complete the identity verification process on the OKX platform for nearly two months, but I keep hitting a wall. I'm using the latest version of the OKX app on my Samsung A51 and have followed every instruction precisely. Still, I constantly get the message: “Verification failed....
I transferred money from OKX to Binance but forgot to include the memo code. OKX told me to contact the receiving platform for recovery, so I reached out to Binance and submitted a complaint. After 24 to 48 hours, Binance deducted a fee and informed me that the money was sent back to OKX. However, w...
I recently registered for an account on OKX and successfully completed most of the verification steps, including uploading my ID photo and taking a selfie. However, I’m now stuck at the “Additional Information” stage of identity verification and can’t move forward. It seems the system has misread t...
Out of nowhere, my OKX crypto account was suspended with ₺36,000 still inside. I’ve been using OKX for years without any problems—making deposits, trading regularly, and trusting the platform with my funds. But now, without warning or a clear reason, my account is locked, and I’m completely blocked ...
I opened an account on the OKX app and transferred 50 Pi coins from the Pi Network app to my OKX TR wallet back in March. While all my other Pi transfers—done in smaller amounts—successfully arrived in my account, this specific 50 Pi transaction has never shown up. It’s been over 3 months now, and ...
