I only used the free trial version of the Duolingo app on my Android phone and did not give my consent to start any paid... subscription. Despite this, a subscription was started without my knowledge or authorization, and I was charged an annual fee of $20 on my credit card at 8:49 PM on September 18,
After completing the trial period I started to learn English on the Duolingo app, I discovered that I had been enrolled ...in a paid subscription without receiving any notification or reminder and without giving my permission or consent. On September 18, 2026, at 1:49 PM, $40 was charged to my Garanti
I am experiencing serious financial hardship because I was charged for a Super Duolingo English subscription without my ...knowledge or explicit consent. While using the app, I did not see any clear, prominent, or understandable information stating that I would automatically be enrolled in a paid subsc
I started a one-week free trial for a Super Duolingo subscription. I did not realize that I would be charged at the end ...of the trial, and afterward, 1,209.99 was charged to my account without my permission or authorization. The payment was processed through Apple.com/bill using my card ending in 001
I started a one-week free trial on the Duolingo app to try the service. The app stated that I would receive information ...and a reminder about the subscription three days before the trial ended. Relying on this, I started a trial of the annual Super Plan, but I never received any warning or reminder.
I started a one-week free trial subscription through the Google Play Store to try the Duolingo app. However, without any... authorization, additional password entry, or explicit consent from me, a package worth approximately $24 was purchased through the app, and the amount was charged to my card at Ga
I saw an offer for a one-week free trial subscription in the Duolingo app on my iPhone and accepted it because I underst...ood it to be free. My free trial ended on September 8, but I did not see a clear warning that it would automatically convert to a paid subscription, and I do not remember giving an
While using the Duolingo app on my Android phone, my credit card was charged $25 at 11:21 AM on September 8, 2026, witho...ut me seeing any confirmation screen or giving any consent to start a subscription. I only noticed that this amount had suddenly been charged to my card when I independently checke
I believe there has been a serious cheating problem on the Duolingo app for a long time, particularly in the Chess secti...on but also across the platform in general. I have noticed some users suddenly earning unusually high numbers of points and achieving scores that do not appear possible through nor
After starting a free trial on the Duolingo English app, I was charged on the credit card linked to my Google account wi...thout my consent or any prior notification. Today, I noticed multiple charges listed under the name Duolingo Family Annual, each for HKD 928, with the total amount appearing on my
I have been using my Duolingo account regularly for a long time, and until two days ago I could access it without any is...sues. On 22 July I realized that my account appears to have been taken over without my permission. I can no longer log in to my account, and when I try to reset my password, I rece
My mobile phone line is on a postpaid plan, and I recently discovered that my June phone bill included an approximately ...$19 charge for Duolingo that was added without my knowledge or authorization. Neither I nor any member of my family purchased a Duolingo subscription. As soon as I noticed the cha
Even though I do not have any paid Duolingo subscription, I have been receiving text messages from my bank every morning... and night for about a month stating that someone is attempting to charge approximately $19 to my card. The messages indicate that the payment attempts are from Duolingo but are be
I started a 7-day free trial for Duolingo Super in the Duolingo app. I was told that I would receive a reminder notifica...tion two days before the trial ended. My trial was supposed to end on June 30, but on June 29 at 11:52 p.m., approximately $21 was charged to my account without my permission or ap
From the very first day we installed the Duolingo app on my iPad, we started receiving an overwhelming number of notific...ations. Even while actively using the app, it constantly displayed pop-ups, reminders, and prompts that reappeared every few minutes. Even after completing the requested actions, t
My Duolingo English Test, which I took on June 27, was invalidated for the alleged reason of "looking away from the scre...en for an extended period." I believe this decision was unfair and the result of a system that is not designed with users in mind. During the exam, the screen was extremely bright,
I took the Duolingo English Test on 27 June and received my results two days later, only to see that my test was marked ...as “invalid” on the grounds that I “looked away for too long.” I strongly disagree with this decision and would like a proper review of my case, access to the relevant proctoring/l
While using Duolingo's free trial, the app clearly stated that I would receive a notification before the trial period ex...pired. Despite that promise, I never received any reminder or warning before my free trial ended. On June 27, 2026, I received an instant notification from my QNB Finansbank banki
On the evening of June 19, 2026, I purchased Super Duolingo through Google Play on my Android phone. However, when I tri...ed to check whether the subscription had been activated, I tapped on the unlimited hearts section and received the error message, "Unable to connect to the Google Play Store." Beca
I am using Duolingo on an Android phone and recently the application started crashing every time I try to open a lesson.... Because of this problem, I am unable to continue learning and I am very worried about losing my 175‑day streak, which is very important to me. When the issue began, I tried restar
On March 31, 2026, I took the Duolingo English Test, but my certificate was not approved due to a claim that “another pe...rson was present,” even though I did not violate any rules. I completed the exam entirely on my own, in full compliance with the guidelines, and there was absolutely no one else wi
I am an active Duolingo Super subscriber and regularly use the mobile app. After completing the English course, I encoun...tered a very basic issue in the “speaking / voice exercises” section: the Turkish translations of English sentences are not displayed. This is a fundamental feature that should be
I use the Duolingo app for language learning, both for myself and for my child. Even though I recently started using the... app, I have encountered content in the Stories section that includes themes of homosexuality and appears to promote it. I find it inappropriate and concerning that this type of c
I decided to try the 7-day free trial on the Duolingo app. After the trial period ended, I noticed that I was charged $3...0 without any notification, confirmation, or warning. The charge was applied around 6:00 AM as an additional fee to my Turkish Telekom phone bill, which is linked as my payment met
Duolingo is a language-learning website that makes learning new languages entertaining and interesting. Duolingo, which has over 300 million users worldwide, offers free access to a range of languages, including Spanish, French, German, Italian, and Portuguese. The platform is intended for learners of all ages and levels, with interactive classes that incorporate gamification aspects such as incentives and leaderboards to keep users motivated and interested. Duolingo offers specialty classes in areas such as business, travel, and culture in addition to its core language-learning courses. Users may access courses and practice on the move thanks to the platform's mobile app and web interface, making language learning more convenient than ever before.
