Today, while playing EA FC 26 Mobile on my Huawei Mate 20 device, I entered the "brightlights" promo code, which was supposed to grant 1,500 gems and a rank-up point bonus. However, even though the code was accepted, none of the rewards were added to my account.
My in-game username is Şampiyon Fener 53. This is the first time I’ve experienced such an issue, and I haven’t contacted customer support yet. I’m using the latest version of the app, and I received the promo code for free, so there was no financial loss involved.
I kindly request that the promised rewards be credited to my account and that this issue be resolved promptly to ensure fair treatment for all players who used the same code.
I purchased 2800 FC Points for EA Sports FC25 through the PS App at 13:46, but the points have still not been added to my account. It’s been hours, and there’s no sign of them. I checked both the game and the EA Companion app, hoping to find a resolution or at least an explanation, but there’s absol...
I recently purchased a pack in FC Mobile, but I’m extremely disappointed with what followed. Although the payment went through and I was charged in full, I was only able to open three cards before the game froze and threw an error message. Since then, every time I try to continue or access the rest ...
On October 20, 2025, at 8:08 PM, I purchased a ₺899 package in FC Mobile 26 and completed my payment through Paycell. The transaction receipt number is GPA.3352-5771-3522-12910. However, even after several hours, the purchased package has not been credited to my account. I reached out to FC Mobile ...
I made a purchase on EA Sports for the Joker Card Power Boost, and 230₺ was withdrawn from my Papara card. Despite the payment being successfully processed, I never received the rewards I was promised. Specifically, I was supposed to get 6 Mascherano cards as part of the bundle, but nothing was deli...
Yesterday, after playing several matches and accumulating points, I successfully reached Elite 1 rank in Squad Battles. I logged in this morning right on time to claim my rewards, but to my frustration, they were not delivered. I tried exiting and re-entering Ultimate Team, but the rewards still di...
Comments