About four months ago, I purchased an Honor Pad V9 tablet from Hepsiburada, with Hepsiburada as the seller. I paid approximately $365 for the device. As a teacher, I actively use the tablet in my classes. However, the tip of the stylus that came with the tablet wore down very quickly. I replaced it ...
My name is Yusuf O*****. On December 3, 2025, I purchased an Honor 400 smartphone through Hepsiburada, shipped from the Gebze warehouse, and paid approximately $434 for the device. Since the day I bought the phone, I have not been satisfied with it and have been experiencing serious issues, especial...
The rear camera glass of my Honor Magic 7 Pro phone cracked. Since I could not find this part anywhere, I sent the device about 20 days ago to Honor’s authorized technical service through Hepsiburada shipping. When I received feedback from the service center, I was informed that I would need to pay ...
When I purchased the Honor Magic 8 Lite smartphone, there was no charging adapter included in the box. At the time of purchase, I was told that I could use the included cable with any charging adapter to charge the phone, so I did not buy an additional adapter. However, when I tried charging the pho...
The screen of the device suddenly stopped working and no display appears. The tablet was never dropped and had no issues while in our possession. However, the service center claimed it was user error and demanded a repair fee higher than the price of a brand-new product. I deeply regret purchasing ...
I have been experiencing an issue with my Honor X9b 5G phone for the past four days, and I have not been able to resolve it. Whenever I try to send an SMS, the device repeatedly displays a “Insert SIM card” warning. Even though the SIM card is properly inserted, the phone behaves as if it cannot det...
I purchased my Honor Pad X9 tablet approximately 4–5 months ago through N11, and I have used the device very carefully, responsibly, and kept it in clean condition. Despite this, the tablet’s body developed a bend on its own, and scratches appeared on the screen display. The device was never dropped...
I had never experienced any issues and was using my Honor Band 6 in perfect condition. However, during a workout, the device suddenly attempted to install an update. Because the update was reportedly not supported by the device, my previously fully functional smart band became completely unusable. ...
I am using an HONOR Magic7 Lite BRP-NX1M, purchased from Crnogorski Telekom in late 2024, and the device is still stuck on software version 8.0.0.136(C433E4R2P1). Since the day I bought the phone, I have not received a single update, including security patches. The “check for updates” / tryout updat...
I experienced a serious issue with the Honor Pad 10 tablet stylus. After researching the problem, I realized that many other users are experiencing the exact same issue. I have only owned the tablet for 15–16 days, yet the stylus writes inconsistently, skips strokes, and does not properly detect wh...
On September 23, 2025, I purchased an Honor 400 smartphone from Hepsiburada. Shortly after, I experienced an issue with the charging port, which had a loose connection. While searching online for an “Honor service center,” I found one claiming to be authorized, located in Ritim AVM, Maltepe, Istanbu...
I use Instagram on my Honor 8 device, and for the past five days I have been unable to share photos or change my profile picture. Each time I try, I receive a restriction message. This is not the first time I’ve encountered this — it has happened three times before. To resolve the issue, I deleted ...
On 08.09.2025, I experienced a serious issue with my Honor Magic 7 Pro smartphone. I trusted the IP68 and IP69 water resistance certifications and used the device in a swimming pool for only 5 minutes. Despite this, my phone was damaged due to liquid contact and was excluded from warranty coverage, ...
I purchased a brand-new Honor Magic Pad 2 with its pen yesterday through Hepsiburada, and from the very first day, the pen has not been charging properly. The charging indicator keeps turning on and off by itself, no light appears consistently, and the pen simply does not charge. I carefully followe...
On 19.07.2025, I purchased the Honor Magic 7 Pro smartphone from Hepsiburada for ₺53,000. Shockingly, in less than three months, the device became completely unusable. The network signal disappeared, the speaker stopped producing sound, the camera no longer functions, and I am unable to make or rece...
I purchased an Honor Magic V2 smartphone from Vatan with an 18-month warranty, and about 10 days ago, I noticed serious screen problems. First, a round black spot appeared on the right corner, then similar spots appeared on the bottom right and bottom left corners. Shortly after, a large bubble form...
I purchased the Honor Choice Earbuds X5 Bluetooth headphones (White) on 06.05.2024 through Hepsiburada (Order No: 808 159 828). For the past four days, the device has been experiencing serious connection problems. I tried every possible solution, including resetting the earbuds and testing them with...
I use a Honor 400 smartphone, and recently I switched from a physical Vodafone SIM card to an e-SIM. I received my QR code document from the Vodafone store in Balıkesir and attempted to activate the e-SIM on my device. Although my phone officially supports e-SIM, every time I try to complete the pro...
I recently purchased an Honor Pad 9 tablet, and from the very beginning I noticed a major performance issue. Whenever I watch videos on YouTube.com.com at 480p or higher resolution, combined with playback speed 1.5x or above, the tablet freezes and stutters heavily. This makes it impossible to watch...
I purchased the Honor Magic 7 Lite 512 smartphone from Hepsiburada, and since the very first day I started using it, I have been dealing with multiple issues. The device frequently suffers from freezing, lagging, and camera malfunctions. While these problems do not occur 100% of the time, they happe...
I purchased the Honor 400 smartphone from Media Markt specifically because the brand promised 6 years of security updates. This was the key reason I chose this model over others. However, just yesterday I found out that the promised update period has been reduced to only 3 years, which directly cont...
I own an Honor 400 Pro smartphone and a Honor Band 6 smart band, but since the first day of use I have been unable to pair them through the Honor Health app. The issue is very specific: the app recognizes and allows me to manually add Band 7, Band 8, and Band 9, but there is no option to add Band 6....
I bought the Honor Magic Lite 7 model phone trusting its durability, but after only 4 days of use, I noticed a touchscreen problem the day after it fell from about 30 cm inside my bag. When I called customer service, I explained that the phone had fallen inside the bag, yet Honor’s advertisements sp...
I purchased an Honor Magic Lite 7 smartphone through Hepsiburada on 31 July 2025 for ₺15,299, trusting the brand’s strong marketing claims about durability. The phone was delivered on 4 August, but by 8 August, after only four days of use, I noticed that the touchscreen had stopped responding proper...