I am writing regarding a serious problem I experienced on Mexc futures on 25.06.2026 between approximately 16:10 and 16:...33. During this period, futures trading was completely stopped under the name of a “system update” and I was unable to intervene in my open positions in any way for about 23 minute
On June 13, 2026, at approximately 7:40 PM, I opened a long position on the ALLO token through the MEXC exchange. I ente...red the trade at a price of 0.36959 and, in order to limit my potential loss, I placed a stop-loss order at 0.3660. Despite having a stop-loss set at that level, the system execut
I registered for the MEXC platform on January 16, 2025. During the registration and identity verification process, I was... required to provide sensitive personal information, including my national identification number, photographs of the front and back of my identity document, my email address, and m
I have been unable to log into my MEXC account through the mobile application for a long time. Whenever I try to access ...the app, I receive a message stating “Please log in using another method,” and I am prevented from accessing my account. This issue has been ongoing for approximately four to five
I have been a MEXC user for many years and check my account almost every day. On May 18, 2026, at around 5:00 PM, I trie...d to log into my account using my phone number. I received a message stating that my password was incorrect. After resetting my password and logging in again, I discovered that my
I am writing regarding an incorrect liquidation on MEXC in RAVE/USDT perpetual futures, which caused me a financial loss... of 147.3858 USDT. On June 14, 2026, at 16:58:59, my short position in RAVE/USDT perpetual futures was liquidated even though, based on the information available to me, the market
I am writing to complain about a restriction that MEXC has suddenly placed on my spot account, which is preventing me fr...om withdrawing my own funds. When I attempt to withdraw, the system only displays that my account is “restricted” without providing any clear explanation. This issue started today.
On March 22, 2026, at 7:13:39 PM, I transferred 200 USDT from my wallet to ...the KINGX trading platform. Although the transaction was successfully compl
I have been using the MEXC platform from Israel, and around 150 days ago, my withdrawals were suddenly blocked, and my a...ccount was closed without a clear explanation. Since that date, I have not been able to access my balance of approximately 5,000, which is stuck in my MEXC account. I contacted MEX
I have been unable to access and withdraw my own funds from my MEXC account registered in France for years. Around 285 e...uros of my money is currently stuck, and the platform has effectively blocked my access by imposing unreasonable and outdated document requests. MEXC is demanding bank statements f
I am a fully verified KYC user from India, and I have been using my Mexc account regularly for a long time. Today, my ac...count was suddenly frozen, and I am no longer able to log in. The explanation I received is that there are “suspected fraud funds” in my account. However, I have only ever received
My account on the MEXC exchange was blocked today without any explanation, and I currently cannot access the approximate...ly $18,000 balance in my account. Because of this restriction, I am unable to trade, withdraw funds, or use my account normally. I submitted a complaint through the system regardi
I recently deposited approximately 30 USDT into my MEXC spot wallet via an on-chain transfer using the BNC20 network fro...m my wallet. The transaction was completed on my side yesterday, but my MEXC account balance is still showing zero, and I did not receive any email confirmation or notification reg
I have been affected by the delisting of the coin called HOOD from the MEXC exchange, which was held in my spot account.... The coin was delisted on January 2, but I only became aware of this on January 5. Although the HOOD coin still appears in my account in terms of quantity, there is no correspondin
I use the MEX Global app on my iPhone. Until about two months ago, the app had a translation button, but it is no longer... visible. Because of this, I am now forced to use the app entirely in English, and since I do not speak the language, I cannot use the app properly or communicate with anyone throu
While using the MEXC cryptocurrency exchange, I noticed an inconsistency in the Ethereum futures chart today at around 9...:45 AM. The data displayed on the chart does not appear to be accurate, and this seriously undermines trust when placing trades. I did not suffer any financial loss; however, if th
I have been financially harmed due to the deposit and withdrawal process I experienced on the MEXC exchange. First, I de...posited funds into my account, and later I sent additional funds again in order to withdraw my money as MTL. MEXC accepted both the initial deposit and the later amount I sent, but
Even though I have a balance of 446 USDT in my MEXC account, I have been unable to log in or withdraw my funds for a lon...g time because I no longer have access to my old phone number. I have not had access to the registered phone number for approximately six months, and I am stuck at the phone number
I am using MEXC P2P trading and faced a serious problem with one of the merchants. On 04-01-2026, I placed a P2P order a...nd paid 13,900 INR to the merchant within the given time, but the merchant did not release the USDT. After the payment, the merchant called me and said that he did not have enough
On December 26, 2025, while attempting to deposit ATOM from my personal Osmosis wallet to the MEXC exchange, I accidenta...lly sent the tokens directly to my MEXC Osmosis deposit address without bridging them through the Cosmos network via IBC. This was completely unintentional and purely a user error.
For approximately two weeks, my MEXC account has been unfairly frozen, and I am unable to access the 10,000 USDT balance... held in my account. I am repeatedly being asked to provide “proof of funds,” but it is not clearly or specifically stated which documents are considered sufficient. During this p
On January 1, 2026, at around 5:00 PM, when I checked my MEXC account, I noticed that at approximately 3:00 PM there had... been unauthorized access to my account and transactions were carried out without my knowledge. I had Aleo coins worth approximately $6,250 in my account. These Aleo coins were sol
For about one week, I have been experiencing serious delays in my buy and sell orders on the MEXC exchange. Even though ...I previously submitted a complaint about this issue, I encountered the same problem again today. At any time of day, every trade I place is executed with a delay, causing me to mis
On December 23, 2025, unauthorized convert and withdrawal transactions were carried out on my MEXC account without my kn...owledge or consent. Coins that I had been holding for years (HODL) were suddenly converted and withdrawn, resulting in a loss of approximately $426 at current market value. Just a
