I have been unable to access and withdraw my own funds from my MEXC account registered in France for years. Around 285 euros of my money is currently stuck, and the platform has effectively blocked my access by imposing unreasonable and outdated document requests. MEXC is demanding bank statements f...
I am a fully verified KYC user from India, and I have been using my Mexc account regularly for a long time. Today, my account was suddenly frozen, and I am no longer able to log in. The explanation I received is that there are “suspected fraud funds” in my account. However, I have only ever received...
My account on the MEXC exchange was blocked today without any explanation, and I currently cannot access the approximately $18,000 balance in my account. Because of this restriction, I am unable to trade, withdraw funds, or use my account normally. I submitted a complaint through the system regardi...
I recently deposited approximately 30 USDT into my MEXC spot wallet via an on-chain transfer using the BNC20 network from my wallet. The transaction was completed on my side yesterday, but my MEXC account balance is still showing zero, and I did not receive any email confirmation or notification reg...
I have been affected by the delisting of the coin called HOOD from the MEXC exchange, which was held in my spot account. The coin was delisted on January 2, but I only became aware of this on January 5. Although the HOOD coin still appears in my account in terms of quantity, there is no correspondin...
I use the MEX Global app on my iPhone. Until about two months ago, the app had a translation button, but it is no longer visible. Because of this, I am now forced to use the app entirely in English, and since I do not speak the language, I cannot use the app properly or communicate with anyone throu...
While using the MEXC cryptocurrency exchange, I noticed an inconsistency in the Ethereum futures chart today at around 9:45 AM. The data displayed on the chart does not appear to be accurate, and this seriously undermines trust when placing trades. I did not suffer any financial loss; however, if th...
I have been financially harmed due to the deposit and withdrawal process I experienced on the MEXC exchange. First, I deposited funds into my account, and later I sent additional funds again in order to withdraw my money as MTL. MEXC accepted both the initial deposit and the later amount I sent, but...
Even though I have a balance of 446 USDT in my MEXC account, I have been unable to log in or withdraw my funds for a long time because I no longer have access to my old phone number. I have not had access to the registered phone number for approximately six months, and I am stuck at the phone number...
I am using MEXC P2P trading and faced a serious problem with one of the merchants. On 04-01-2026, I placed a P2P order and paid 13,900 INR to the merchant within the given time, but the merchant did not release the USDT. After the payment, the merchant called me and said that he did not have enough ...
On December 26, 2025, while attempting to deposit ATOM from my personal Osmosis wallet to the MEXC exchange, I accidentally sent the tokens directly to my MEXC Osmosis deposit address without bridging them through the Cosmos network via IBC. This was completely unintentional and purely a user error....
For approximately two weeks, my MEXC account has been unfairly frozen, and I am unable to access the 10,000 USDT balance held in my account. I am repeatedly being asked to provide “proof of funds,” but it is not clearly or specifically stated which documents are considered sufficient. During this p...
On January 1, 2026, at around 5:00 PM, when I checked my MEXC account, I noticed that at approximately 3:00 PM there had been unauthorized access to my account and transactions were carried out without my knowledge. I had Aleo coins worth approximately $6,250 in my account. These Aleo coins were sol...
For about one week, I have been experiencing serious delays in my buy and sell orders on the MEXC exchange. Even though I previously submitted a complaint about this issue, I encountered the same problem again today. At any time of day, every trade I place is executed with a delay, causing me to mis...
On December 23, 2025, unauthorized convert and withdrawal transactions were carried out on my MEXC account without my knowledge or consent. Coins that I had been holding for years (HODL) were suddenly converted and withdrawn, resulting in a loss of approximately $426 at current market value. Just a ...
For about one month, my buy and sell orders on the MEXC exchange, both in spot and futures trading, have been executing with constant delays. Even when trading with small balances, these delays disrupt my transactions and prevent me from intervening in the market at the time I want. I have to wait ...
For approximately three days, I have been unable to access my account on the MEXC exchange due to Google Authenticator verification. I followed all the required steps to remove Google authentication and completed the requested identity and video verification process three times, submitting the exact...
I want to transfer the balance in my futures account on the MEXC exchange to my main account and withdraw my funds, but for about one week, I have been facing a system-imposed transfer restriction. I am unable to transfer my funds from the futures account to the main account, and I also cannot make ...
On November 15, I logged into my MEXC exchange account from my new phone. Although the login was successful, I noticed that none of the coins in my spot wallet were visible. I’m experiencing the same issue when logging in through the web—my balances are not showing in my spot account. My registered...
On November 13, 2025 at 12:03:20 (Riyadh time), I opened a Short (Sell) position on the BANK/USDT perpetual futures pair. However, after the order was executed, I noticed that the platform registered it as a Long (Buy) position instead. This caused my position to move in the opposite direction and r...
On November 11, 2025, at 10:46, my short position on the LSK/USDT trading pair on MEXC Global was unfairly liquidated even though my liquidation price was 0.3505. The price dropped to 0.3380, yet my position was still liquidated. As a result of this issue, I incurred a total loss of 2833 USDT. Alth...
When I try to log in to my MEXC account, I’m not receiving the SMS verification code. I’ve been experiencing this issue since October 2025, and even though I’ve tried four different times so far, the same problem occurs every time. The last digits of my registered phone number are 159. I haven’t be...
Today, I transferred 2,525,868.19848 HMSTR (Hamster Coin) from the OKX TR exchange to my MEXC account. I made the transfer through the TON network by entering only the recipient address; however, I later learned that a memo/tag is required for deposits to be credited on the MEXC platform. Because of...
