I recently discovered that Cvwizard deducted $9.99 from my Mpesa Global Visa card on 04/12/2025 without my consent. I was only using the CV creation service and was not aware of having an active paid subscription, nor did I knowingly approve any recurring payment. The payment was charged to the account linked to the email address abrahamd***gy0**@gmail.com. After noticing this unauthorized deduction, I contacted Cvwizard customer support, but so far I have not received any response or clarification. This lack of feedback is very worrying, as it concerns my financial information and trust in the platform. I kindly request a full refund of the $9.99 that was deducted without my consent and the immediate cancellation of any existing subscription or recurring payment associated with my account. I also expect written confirmation that my subscription has been cancelled and that no further charges will be made to my card.
On 15 December 2025, a charge of 299.99 was taken from my Visa credit card by CV Wizard without my consent or any prior subscription on my part. The transaction description appears as “Cvwizard Qq9qkjkn Amsterdam (Card 0129)”. I have never subscribed to any CV Wizard service, and I did not approve t...
On 30 November 2025, an amount of R398,43 was taken from my account by CV Wizard as a “recurring card purchase” without my clear consent or prior notification. I was not informed that money would be deducted, and I did not knowingly approve any ongoing payment of this nature. I may have previously c...
I am writing regarding an unexpected debit card charge of R299.00 made by Cvwizard on 04 December 2025 without any prior notice or clear consent on my side. I did not knowingly approve a recurring or additional payment, and seeing this amount taken from my Tymbank debit card has caused me serious co...
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