On January 1, 2026, my spouse bought me a pair of size 7 (EU 37), tan-colored UGG shoes as a New Year’s gift from the Va...kkorama store at İzmir İstinyePark. The invoice number is VK12026000001382. When I tried the shoes on at home, the left shoe caused a serious injury to my foot. Upon closer inspect
On February 13, 2026, a pair of UGG short boots with a tan sole was purchased from the Vakkorama online store and given ...to me as a gift. The store refuses to accept a return or exchange solely because the box is missing. The product has never been used, and both the invoice and tags are still attach
I purchased a pair of UGG Classic shoes from the Sneaks Up website with order number SU1842368. On the 13th day after pu...rchase, during only the second time I wore them, I noticed that the front part of the shoe had creased and deformed. I already own another pair of UGGs in a different color that I’
On December 6, 2025, I purchased a pair of UGG shoes (product code: 1158262) from the Sneaks Up store at Zorlu Center fo...r $390 using my credit card. During the sale, the salesperson specifically stated that the product could be used in rainy and snowy weather and that it was water-resistant. After t
On January 25, 2026, I purchased a pair of UGG-style shoes through Shopier via Instagram from a website called selinarma...n.co and paid $117. Since the product I received did not fit, I requested an exchange for a larger size. The company sent me a return code, and I shipped the product back using tha
On November 12, 2025, I purchased a pair of UGG boots from the SuperStep store at 41 Burda Mall. Even though I only wore... the boots 3–4 times for a few hours each, noticeable creasing developed on the left boot. Given such minimal use, I believe this level of deformation indicates a defect. I first
I wanted to return a purchase I made from the UGG brand for approximately $42, but since February 24, I have not been ab...le to obtain a return code through the system. Because of this, I cannot send the product back, and I am concerned about my legal return period. When I contacted customer service
I bought UGG boots from Superstep on September 25, 2025. I only used them for two weeks, and they started to show lumps ...on the surface of the boots. On October 19, 2025, I took my shoes to the store for inspection. The inspection determined that the problem was due to wear and tear. I don't accept t
The product I bought from UGG started leaking water within a week, despite being labeled as waterproof. If a ₺10,000 pai...r of boots can't keep water out, how expensive does a pair need to be for that? I returned the product, but the refund was denied. They claimed the boots were water-resistant, not
I purchased my UGG product from a store called A101 in Turkey with the hope that it would keep my feet warm, be waterpro...of, and maintain its color. During a snowy day on my trip to Bosnia, I wore the boots, but the outcome was far from what I expected. Not only did my feet get completely wet, but th
Over two months ago, I ordered a pair of UGG Classic Mini Boots as a birthday present for my sister, but they never show...ed. I tried several times to get UGG's customer care, but I got no significant updates, just automated answers that the problem was "investigated." After weeks of waiting, I asked
I purchased a pair of UGG boots from Office Shoes in Budapest, only to discover that one boot is size 37 and the other i...s size 39. Unfortunately, the store is closed due to a public holiday on November 1, and with my flight scheduled for 7 a.m. tomorrow, I have no chance to return and exchange them
I purchased UGG slippers from Italy, and I’ve discovered they have a serious design flaw. No matter how I try to wear th...em—with socks, without socks, or regardless of foot size—they simply won’t stay on. Multiple people of different foot sizes have tried them, but the slippers keep slipping off, mak
On October 16, 2023, I purchased a pair of black UGG shoes through the Boyner app. Despite less than six months of regul...ar use, the shoes have faded, with noticeable whitening on the front and back. I took them to the İzmir Hilltown Boyner store for inspection. After a month-long review, I was infor
I purchased a pair of Ugg ankle boots in October for ₺10,000, expecting quality from such a well-known brand. But by Jan...uary, the stitching on the right inner ankle started to unravel. I returned the boots to the retailer, who sent them to the authorized service center, only to receive them back wit
The very first day I wore my new UGG boots, I noticed a strange moisture issue. They seemed to develop a misty or steamy... appearance, leaving them looking dirty, despite being specifically designed for damp conditions. This is incredibly disappointing, as it gives the boots a worn-out, messy look tha
