I have been experiencing a login problem with my Sidrachain account since May 15. Two-factor authentication (2FA) is not... working correctly, and because of this I cannot log in or disable 2FA from my side. I contacted Sidrachain support about this issue but have not received any response so far. As a
I am a user of the Sidra Chain app and my referral is “adamsyadamu”. A few ...days ago I tried to complete the Tier 2 KYC process on my account. After I
I am using Sidrachain on my Android phone and, since an upgrade about three weeks ago, I have been unable to log in to m...y account due to a problem with two‑factor authentication. The system says that an authenticator code has been sent, but nothing appears on my phone, so I cannot enter any code or
I used the website “https://www.sidradigitalbank.pro/” with my Sepal Wallet and swapped 10 USDX tokens there. After doin...g one swap, when I went back to swap again, the platform did not allow me to swap anymore. Because of this situation and the way the site works, I believe that this website is not
I have been experiencing a serious problem with the Sidrachain wallet for t...he last three weeks. I am unable to connect to my wallet due to an authenti
I have a Sidra Chain account that I previously always accessed via the Chrome application on my mobile phone. About one ...week ago, on a Saturday, my account suddenly could no longer be accessed. Every time I try to log in now, the page only shows “Error” and I cannot enter my account at all. Before t
I am writing to request urgent assistance with my Sidra Chain mobile app account. When the Sidra app recently went into ...maintenance approximately one to two months ago, I was logged out and, after the maintenance ended, I have been unable to log back into my account. I have lost access to my Google
I mistakenly deactivated my SidraChain account about a week ago and I would like it to be reactivated. My full name is S...ani Su***, my registered email address is maiw****[email protected] and my username is Muhammad S***. The account was registered in Nigeria. After realizing the mistake, I tried to co
I have been experiencing a problem with my Sidrachain account and have been unable to log in for approximately two weeks.... I am trying to access my dashboard, but I am not receiving any login verification messages. Because of this, I cannot complete the login process or view my account information.
"Thanks very much"
I am writing regarding an issue with my Sidra Chain KYC portal account. On ...10/06/2026, while using the Android app, I accidentally tapped the “Deactiv
I have been using my Sidra account since 2022, logged in via my Gmail address, and in the last two weeks my original acc...ount appears to have been unlinked. When I log in now, the system shows me a completely new account, and all my previous data and transaction history have disappeared. In my origin
I am a user of Sidra Chain and I am currently unable to log into my account because of the Authentication code feature. ...This problem started a few weeks ago and since then I have not been able to access my account as I cannot complete the Authentication code step. For now, I would like this Authenti
I have a problem with my Sidrachain account being marked as “not active” which prevents me from accessing anything on th...e platform. When I try to log in with my password, I immediately receive a message that the account is not active and I cannot reach the dashboard or the KYC/verification section a
I am writing regarding my Sidra Wallet account registered with the email address ikramja***[email protected], which was deact...ivated in Vietnam about 10 days ago. Since that date, I have not been able to log in to my account at all, and every attempt to access it fails without any clear explanation or war
I am writing regarding my Sidra account, which I mistakenly deactivated about two weeks ago while trying to complete the... KYC process without fully understanding the instructions. The deactivation was unintentional, and I realized afterwards that I had made an error. I have already contacted Sidra cu
My Sidra account was suddenly deactivated on 07/06/2026 without any prior notice or explanation. Since that date, I have... not been able to access my account at all. I have not received any email, SMS, or notification from Sidra explaining the reason for this deactivation, and I have not been informed
My Sidra Chain account was deactivated about three days ago and since then I have not been able to access it. When I try... to log in, I cannot use my account and I am completely blocked from the services. I use Sidra Chain in Nigeria and I have not been given any information or warning about why my ac
I am using the Sidrachain mobile app on Android, and my account linked to t...he email address abdullah***@gmail.com and username @abdullah*** was deacti
Hello Sidra Chain Support Team, I am writing to request your help in regaining access to my Kycport account, as I have l...ost access to my Google Authenticator and can no longer generate the 2FA code required to log in. The email address linked to my account is: yamanit***[email protected]. My account has
My name is Abdulrafiiu A*** As*** and I am a verified user of the Sidra Chain network with the email address drasa***@gm...ail.com. I have been actively using Sidra Chain for more than four years. I also have a project on Sidra Start named “APEX COACO CASHEW AND PALM KARNEL INVESTMENT PLATFORM,” which
I am writing regarding a serious access problem with my Sidra Chain account. About one week ago, I lost my phone and wit...h it my access to the Google Authenticator app. Since then, I have been unable to obtain the 2FA codes required to log in, so I cannot access my Sidra Chain account at all. My regi
I am writing regarding my Sidra account registered with the email address t7007***@gmail.com, which was deactivated abou...t 5 days ago in Vietnam. Since then, I have not been able to log in to my account at all. At the moment, whenever I try to access my account, I simply cannot enter the system and I
I am experiencing an ongoing problem with Sidra Chain regarding the daily token claim feature. On certain days, I am una...ble to claim my daily token at all. There is no error message displayed; the claim simply does not work on those days, while it works normally on others. This issue has been contin
I writing about a serious access problem with my Sidra Chain account connected to a hacked email address. Around five mo...nths ago, my email was compromised and since then I have not had any access to that email account. My Sidra Chain account is linked to this hacked email, and there is also an authe
