Sidra Chain

I have been unable to access my Sidra Chain account for about a month because I lost my 2FA codes. Since then, I have not been able to log in to my account at all. During this period, I wrote to Sidra Chain support, but I have not received any feedback or guidance on how to recover my account. This ...

I have been unable to access my Sidra Chain account since 28 December 2025 because I lost access to my two-factor Authenticator when I changed my phone. When I try to log in, the system asks me for the Authenticator code, but I no longer have the app or the codes linked to my old device, so I am com...

I am writing regarding an unauthorized transaction from my Sidra Chain Wallet. On 22/12/2025 at around 06:21 PM, a total of 1,141 Sidra coins were transferred from my wallet to the following address without my knowledge or consent: 0x97dbc2652Aa256Eb8f58f603dC9375C9F17A8bC3. I did not initiate or ap...

I have been locked out of my Sidra Chain account for more than two months because I lost access to my Google Authenticator after resetting it. Since the reset, I have been unable to log in, as I can no longer use the 2FA codes linked to my Sidra Chain account. On November 7, I contacted Sidra Chain ...

I am writing regarding an ongoing issue with the Sidra Chain mobile app related to two-factor authentication (2FA). I have lost access to my authentication code and, as a result, I have been unable to log into my account for more than a month. What I specifically need is for my 2FA to be either disa...

I was using Sidra on an Android phone, which I lost about five months ago. My Sidra Authenticator codes were only on that device, and since then I have not been able to log into my Sidra account at all. I do not have any access to a clear Sidra customer support or help center channel, so I have been...

I am writing to request urgent assistance in recovering my Sidra Chain account and disabling the current two‑factor authentication, as I have lost access to my authenticator and can no longer log in. My Sidra Chain account is associated with the email address tijjania***@gmail.com and the account na...

I have been unable to access my Sidra Coin account since around 12 October because the app asks for a two-factor authentication code from my authenticator application, but I lost the Sidra Coin link in that authenticator, and I no longer have the code. For this reason, I have not been able to sign i...

I am a user of a Sidra account that I access through Safari on my iPhone. Until recently, I was using Google Authenticator for my Sidra login without any issues. However, since yesterday, whenever I try to open my Sidra account and enter or copy the one-time code from Google Authenticator, the syste...

I have been using my Sidra Chain account via Google Chrome since 2025, and I have been regularly claiming my tokens. I also completed the KYC process, and my account was verified. Despite this, my account now appears as deactivated, and when I try to log in, it shows the message “could not authorize...

I have been unable to access my Sidra Chain account for about 3 to 4 days. Whenever I try to log in, the system shows a message that my account is inactive, and it does not allow me to log in at all. My account currently contains funds/assets that I cannot access because of this issue, and I have no...

I have been unable to access my Sidra Chain account for about two months, since around 10 October 2025. When I try to log in, the system suddenly asks for a Google Authenticator code, even though I never activated or linked Google Authenticator to this account. Because of this, I am blocked at the G...

I am sharing this complaint on Xolvie so that Sidra can review my situation and take urgent action. I am writing to report unauthorized access to my Sidra wallet and the loss of my funds. On 4-12-2025, I checked my wallet balance and noticed that a total of 2,000 Sidra (SDA) coins had been transferr...

I am writing because I can no longer access my Google account in Chrome after my authenticator app was uninstalled from my phone. Since around December 1, I have been completely locked out and I cannot log in to my account at all. This account is very important to me because I use it for my email, a...

I have been unable to log in to my Sidra mobile app for about the last two months because I lost access to my authenticator code that is required for two‑factor authentication. Since losing the authenticator, I have not been able to enter my account at all. I contacted Sidra through their support te...

I have a Sidrachain account with the username “Ismail967,” and within this week, including today, I have lost access to the authenticator app linked to my account. When I try to log in, the system asks for a code from the authenticator, but I can no longer access that app or the codes, so I am compl...

I have been unable to access my account on the Sidra Chain web portal for over a month due to a persistent “2FA authenticator invalid” error. Each time I try to log in and enter the correct code from my authenticator, the system repeatedly responds that the code is invalid, even though I am sure I a...

I am a user of the Sidra mobile app and as of yesterday, 04/12/2025, I discovered that my account has been deactivated. When I try to log in, the application displays “Account Deactivated” and I am unable to access my account at all. I have not yet been able to reach customer service about this prob...

I created an account on Sidra Chain and, as part of the process, I submitted my identity documents and selfies for verification. I uploaded the front and back of my ID, as well as a selfie where I am holding both sides of the ID. However, despite completing these steps, my account was not verified, ...

I have multiple Sidra Chain KYC Portal accounts for myself and my family members, and all of them have been stuck in “Pending” status for a very long time. I uploaded all the required documents for KYC on 18 June 2024, but even after about nine months, none of the accounts have been verified. All do...

I have been unable to access my Sidra Chain account for about two months because the system suddenly started asking me for a Google Authenticator code, even though I never activated or linked Google Authenticator to my account. When I try to log in now, I am blocked at the step where a Google Authen...

My name is Abba Alhaji B*** M***, and I am writing about a problem with my Sidra account. I lost my authentication code about one month ago, and since then I have not been able to log in to my account. I kindly request that the current authentication on my account be removed or reset so that I can a...