Sidra Chain

I am using the Sidra mobile app on a Vivo v2026 device and I have been unable to log in for about a week. I had logged out because I was having a problem with claiming tokens, and since then, every time I try to log back in, the app tells me that I must complete a captcha, but no captcha is displaye...

I am writing regarding a serious access issue with my Sidra chain account linked to the email address Ofuzorjustice***@gmail.com. Since yesterday, when I lost my phone, I have been completely unable to log in because of the two-factor authentication. The authenticator will not send a one-time passwo...

I have been using the Sidrachain mobile app, and on 17 February 2026 my account was suddenly deactivated without any explanation. I did not receive any prior warning or clear notice about a violation, and I am unable to access my account or use the services. After noticing the deactivation, I contac...

For the past four days, since 13 February, I have been unable to log in to my account on www.sidracha**.com using my email address alameen***@gmail.com. Whenever I try to sign in, I receive the message: “This email has been deactivated from Sidra,” and I therefore cannot access my Sidra account at a...

I am a verified user of the Sidra Chain mobile app, and I am currently unable to access my account because it has been hacked and taken over by someone else. The hacker has set up two‑factor authentication (2FA) on my account, so I cannot log in at all, and is now demanding 10,000 in order to releas...

I am a Sidra Bank app user based in Lagos, Nigeria, and I have been unable to access my account since early December after losing my Redmi phone. My two-factor authentication for the Sidra Bank app was set up on that phone, and I unfortunately did not back up my Sidra 2FA codes. As a result, I have ...

I am writing to report an access issue with my Sidra account linked to my Gmail address, murtalabel****@gmail.com. About a week ago, I accidentally deleted the Sidra Authenticator code from my authenticator app. Since then, I have been unable to log in to my Sidra account. Because the authenticator...

My name is Abdulrahman Aamir Al***, and I am a user of Sidra Chain in Nigeria. Today, my Sidra Chain account was suddenly deactivated without any prior notice or explanation, and since then, I have been unable to access my funds or use the service. I did not receive any message or reason from Sidra ...

I was using Google Authenticator on my Android phone, which I lost about two months ago. Since losing my device, I have been unable to access my Sidra Chain account because the two-factor authentication codes were only available in Google Authenticator on that lost phone. I have not been able to res...

For about a month, I have been experiencing a problem with the authenticator for my Sidra Chain account. The authenticator is not showing the verification code and instead is asking for a key, so I am unable to use 2FA properly, which is preventing me from proceeding with my account security as I wo...

I use the Sidra mobile app and have been securing access to my account with Google Authenticator on my Android device. Recently, I mistakenly deleted all my verification codes in the Google Authenticator app, and as a result, I completely lost access to my Sidra account, which was protected with two...

I am a user of the Sidra Chain platform, and I have been unable to use my account properly because my two-factor authentication (2FA) codes are not working. For at least the past three weeks, the codes generated by my authenticator app have not been accepted by Sidra Chain, which prevents me from co...

I have been unable to log in to my Sidra Dashboard app because I lost access to my two-factor authentication code and can no longer complete the 2FA step. This problem has been ongoing since 2025. My Sidra account is registered to the email address inura0***@gmail.com. I had enabled two-factor authe...

I have been unable to access my Sidra account through the Sidra mobile app on my Samsung Galaxy S20+ for about a week because the system is asking for an authenticator, even though I do not have any authenticator app connected to my Sidra account. When I try to sign in, I am blocked at the authentic...

I am writing regarding an issue I have been experiencing with the Sidra app and its two-factor authentication (2FA) system. Around 3–4 months ago my phone was stolen, and since then I have been unable to access my Sidra account because I cannot receive the 2FA codes on that device anymore. After los...

I am a user of the Sidra app, and I have been unable to access my account since the first day of this month because I am locked out by two-factor authentication (2FA). I lost access to my authenticator codes, and as a result, I can no longer complete the 2FA step required to log in. So far, I have ...

I previously set up two-factor authentication (2FA) on my Sidra Chain account using Google Authenticator. On 31/10/2025, when I tried to log in, the system requested a 2FA code, but I discovered that the Sidra Chain account entry had disappeared from my Google Authenticator app. I do not have any ba...

I am experiencing a problem accessing my main user account on the Sidra Chain website due to Google Authenticator. About five days ago, I changed my phone, and after switching devices, my previously registered Google Authenticator codes did not transfer to the new phone. Because of this, I am unabl...

My name is Chidi Uz***, and I am a user of the Sidrachain network. On 30-12-2025, my Sidrachain account was deactivated without any clear explanation, and this situation has now been ongoing for about 21 days. During this period I have written to the Sidrachain support team several times, but I have...