I completed my KYC verification for my Sidra Chain web account in the first quarter of this year. However, for the last ...2–3 months I have not been able to access my account properly. When I try to proceed with verification via kycport.com I receive a message stating “This account cannot be verified
My Sidra crypto account has been effectively blocked for about three months and I still cannot regain normal access to m...y assets. When I try to continue the verification process via KYCport, I receive the message “This account cannot be verified right now. Your account is not in a state where a new
I have an account connected to Sidra Chain through KYC Port on my Android mobile phone, and I have been unable to access... it for about 6 months. When I try to log in, I only see a “try again later” type of error and the system does not let me back into my account, even though I am now logged out and
For about two months I have been unable to access my Sidra account, which is registered in Qatar and linked to my Gmail ...address “alha***ee76@gmail” because of a problem with Google Authenticator. Each time I try to log in, the system asks for a Google Authenticator verification code, but the app no
For about the last four to five months, I have not been able to access my sidra account, which is linked to my Gmail add...ress “babakakab***@gmail.com” because of a problem with Google Authenticator. I lost access to my previous authenticator and, since then, whenever I try to log in to my sidra accou
I have a Sidra Chain mining account that has been blocked and I have been unable to log in for about one month. When I t...ry to access my account, the screen shows that my profile is blocked and that verification is in progress, with AML screening in review, and I cannot use my account in any way. My
For the past three months I have been unable to access my Sidra Chain accou...nt because my Google Authenticator codes were deleted. This happened after
I am a user from Nigeria and my Sidrachain Mineg account has been deactivated during the KYC process, and I can no longe...r access or use it for mining. When I try to register my KYC with my email, I receive a code, enter it correctly, and then a message appears saying that my account is deactivated a
I have been using the Sidra crypto platform and my account has been shown as “under review” since early last month. The ...platform only displays the statement “account under review” and does not provide any further explanation about the reason or the process. Because of this ongoing review, I cannot u
For about twelve days, I have no longer been able to access my KYCPort acco...unt, which I use with Sidra Chain. The problem appeared after I accidentall
I am a user of sidrachain.com from Nigeria and have been mining Sidra tokens on the platform for some time. About a mont...h ago, after a network problem occurred, all of my Sidra tokens suddenly disappeared from my account balance. Before this issue, I had both converted and non‑converted Sidra tokens
I am a Sidra Chain user from Nigeria and I have been unable to log in to my Sidra account for a long time because of a p...roblem with the two-factor authentication (2FA) process. After I connected my personal wallet and went through the second human verification / 2FA step, the app stopped allowing me
I am experiencing a persistent technical issue on the Sidra Start platform that is preventing me from completing the tea...m setup for my project, "SIDRA P2P EXCHANGE." My project currently has one remaining team slot, and a user with the username @naseer516 has successfully submitted a request to join
My google authenticator application is not working with my Sidra Chain acco...unt, always shows me invalid 2 factory code but I don't know how to solve t
I have been unable to access my Sidra account on my Android phone for about two months because the two-factor authentica...tion system keeps rejecting my codes as “invalid.” Each time I try to log in, I enter the 2FA code and the app shows an invalid code error, so I cannot complete the login process a
I have been experiencing a serious access problem with the Sidra Chain wallet app on my Android phone for the last 10 da...ys. The authenticator in my account is stuck in the “on” status and because of this I cannot move forward to the dashboard and I am unable to make my claims or use my account prope
My Sidrachain mobile app account was suddenly deactivated two weeks ago with the message “account deactivated by error”.... Since then I have been unable to access my account through the app. I am accessing Sidrachain from Burundi and my account is registered with my email address. I have already conta
I am writing regarding my Kycport / Sidra Chain account registered under the name Minh N*** L*** and the email address l...minhn***[email protected]. For about half a month, I have been unable to access my account because the 2FA codes from Google Authenticator are always shown as invalid when I try to log
I have been using my Sidra mobile account since 2023, logging in with my Gmail address "irfan***@gmail.com". For the las...t two weeks, however, my original account appears to have been unlinked. When I log in now through the same Gmail on the Google Play Store version of the app in Pakistan, the syste
I am writing regarding an issue I experienced with my Sidra Chain account after the recent update. While trying to log i...n, I accidentally created a new account instead of accessing my existing one. As a result, my previous account, which contains all my mining history and information, is no longer a
I attempted to complete identity verification on KYCport today for my Sidra Chain account by uploading a photo of my Cal...ifornia driver’s license along with a selfie. Despite following the instructions, the system keeps displaying a message that it “can’t match” the documents and will not complete th
I am a user from Uganda, East Africa and I had an active mining account on the Sidra Chain mining app registered with th...e email address “fk200***@gmail.com”. ID 1546*** of Dec. 2022. Until recently, I was using my phone normally and had accumulated mining balance in my account. In the few weeks past
I am writing to report an access issue with my Sidra account linked to my Gmail address, abubakardoh***@gmail.com. About... a 2 week ago, I accidentally deleted the Sidra Authenticator code from my authenticator app. Since then, I have been unable to log in to my Sidra account. Because the authenticato
I am unable to access my Sidra Chain crypto account because my authenticator is no longer linked to my device. When I tr...y to log in, the system asks for a verification code from the authenticator, but I no longer have access to it and therefore cannot complete the sign‑in process. I attempted to rec
Sidra Chain is a blockchain project focused on digital assets, identity verification, and decentralized financial services. Its official application allows users to participate in network validation activities, claim rewards, and manage a digital wallet. The project uses Know Your Customer (KYC) verification as part of its account and network participation processes.
Official Website: https://www.sidrachain.com/
Customer Support Email: [email protected] (listed on the Google Play page for the Sidra Chain application).
Developer Email: [email protected]
Phone Number: +974 5522 1828 (listed in the application's developer information).
Support Center: https://support.sidrachain.com/
Sidra Chain operates in the blockchain, cryptocurrency, and digital finance sectors. Its ecosystem combines identity verification with blockchain participation and wallet functionality.
User feedback about Sidra Chain includes concerns about account verification, application reliability, reward claims, and wallet access. Common complaints reported by users include:
Have you experienced delayed KYC verification, missing rewards, wallet access problems, or login issues with Sidra Chain? Share your experience on Xolvie to explain what happened, raise awareness of recurring concerns, and help other users make informed decisions.
