Huawei Sent Me Back My Watch GT 5 Pro Titanium Without Proper Replacement

I sent my Huawei Watch GT 5 Pro Titanium model to service on 14.08.2025 via Yurtiçi Kargo, as directed by Huawei customer service, due to charging issues where it took 8 hours to fully charge from the first use and because phone calls could not be made through the watch. It was determined that the watch had a manufacturing defect, and I was informed in writing that it would be replaced with a new one. About 10 days later, on 28.08.2025, my watch was returned to me with a service report stating it had been replaced. However, it was carelessly delivered only in a shipping bag without foam protection or an outer box. The original box was unsealed, open, and held together with a rubber band. Additionally, the charging cable was missing, the titanium strap I had sent with the watch was attached, and some links of the strap were missing. In other words, only the watch and box were returned in a mismatched condition. I asked the Huawei representative why a sealed, banded box was not provided and questioned whether the watch was truly new. I requested a brand-new, sealed, unopened watch to ensure customer satisfaction, but this was refused. On 01.09.2025, Huawei’s senior customer service representative, Mr. M******, called me and said they could not send a new sealed box but could send the missing charging cable and strap links. I did not accept this because I want my grievance fully resolved. My watch has been used for less than a month and is still under warranty. My demand is that a brand-new, sealed, original watch in an unopened box be provided, and I want my grievance resolved in this way.