Bershka disabled my account after checkout, how can I restore access to my orders?

If Bershka stopped your account after checkout and you can't access your orders, it's often a system or fraud-detection action instead of something you did. Many customers say they have the same problem with canceled orders.

To begin, try resetting your password and confirm that you are using the right email address (look in spam or junk for change emails).

If that doesn't work, get in touch with Bershka customer support directly through the Help/Contact page on their website or the app's help section. Then, give them your order number and the email address you used, as well as screenshots of the problem, and request that they reactivate your account and restore your access to the order.

File a complaint on Xolvie to get things sorted out if support doesn't reply.