I placed order number 40262020411 on January 5 through Bershka’s online store, and it was supposed to be prepared as two separate shipments. The two items in the first shipment were delivered to me, but the remaining nine items—most of them sweaters and sweatshirts—are still shown as “being prepared,” even though 12 days have passed.
Although today is January 17, there has been no progress on my order, and the long delay for winter clothing in particular is causing me inconvenience. Once the winter season is over, receiving these items will be meaningless to me.
I request that the remaining nine items in my order be shipped and delivered to me as soon as possible, without any further delay.
I placed an order with Bershka (order number 40262902146) online, and it has been 9 days without any progress. My order is still showing as "preparing," and it hasn’t even been shipped yet. I’m extremely disappointed with how slow the process is for such a large company. This kind of delay makes me ...
I placed an order for 9 items through the Bershka mobile app on January 14, 2025. The estimated delivery date was between January 15 and January 27, yet my order has been stuck in the “preparing in warehouse” status ever since. I made a large purchase, and I do not want to be left without my items....
I purchased a sweatshirt and tracksuit set from Bershka via Trendyol on 28 November, and my order number is 10736737956. Although many days have passed since the purchase, the order status still appears as “preparing,” and the products have not been shipped or delivered to me. I contacted customer s...
On November 25, 2025, I placed an order for black men's boots from Bershka under order number 40253674815. Even though 17 days have passed, my order still appears as “in process,” and the product has not even been shipped yet. I am extremely frustrated by such a long delay. I regularly check the or...
On November 27, 2025, I placed an order for three short-sleeve T-shirts in different colors on Bershka’s online website. My order number is 40253853811, and my tracking number is 635739330308. At the time of purchase, the delivery window was stated as December 9–12, 2025, but despite nearly one mont...
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