Even though I canceled my order through the Bershka app on January 1, my refund has still not been processed. The amount for my order number 403*008 was charged to my card, but no refund has been credited back to my card after the cancellation.
I contacted Bershka through their WhatsApp support line regarding this issue, but despite this, my refund process has not been completed. I request that my refund be issued to my card as soon as possible, without any further delay.
On July 26, I used the Bershka website to place an order, which was given the number 40202255052, but on July 27, much to my disappointment, they canceled my order. Since then, a number of business days have passed, and I still have not been issued a refund. Their WhatsApp support is a useless bot t...
I purchased an electronic gift card from Bershka on 02/01/2025 with order number 40283855196, but despite the charge being processed on my credit card, the gift card has not been delivered. I contacted their WhatsApp support, and they assured me the issue would be resolved, but nothing has been done...
On September 10, I canceled my order number 40321838712 from Bershka’s online store. Even though 20 days have passed, the refund has still not been credited to my credit card. During this time, I contacted customer service and even provided the reference number from my bank, but I have not received...
I canceled my Bershka order before the product was even delivered, yet my refund still hasn’t been processed. I’ve been trying to contact customer service, but it’s completely impossible to reach anyone. The support line either doesn’t connect or keeps me waiting without a response. It’s unacceptab...
I canceled my Bershka order (40177831549) right after purchasing it on August 29th, but I still haven’t received my refund. When I contacted Bershka, they said the delay was due to my bank, but that doesn’t make sense to me. Normally, when I cancel orders or process refunds, the money is quickly cre...
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