Bershka Delays Refund Despite Same-Day Order Cancellation

Rahime
Bershka
January 16 2:54 PM32

Even though I canceled my order through the Bershka app on January 1, my refund has still not been processed. The amount for my order number 403*008 was charged to my card, but no refund has been credited back to my card after the cancellation.

I contacted Bershka through their WhatsApp support line regarding this issue, but despite this, my refund process has not been completed. I request that my refund be issued to my card as soon as possible, without any further delay.

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