Airbnb

22100
(36 reviews)
Write a Complaint
356 Complaints
Airbnb
22100
(36 reviews)
Write a Complaint

Airbnb Gave Incorrect Listing Info and Kept My Money

Ercan
November 17, 11:52 am
4
1
Hobby is completely dissatisfied with the result

Airbnb Refund Deadlock After Major Service Failures In 'Jacuzzi' Room!

Hobby
November 11, 9:07 pm
7

Booked an Airbnb Just for the Jacuzzi—It Didn’t Work and Airbnb Denied My Refund

Hobby
November 11, 9:07 pm
1

How to Handle Unknown Airbnb International Charges on Credit Card

Abdullah
November 10, 11:27 am
3

$607 Airbnb Charge Appeared on My Card Without Permission

Nuri
November 07, 10:11 pm
1

Airbnb Charged My Card but Booking Didn’t Go Through — What to Do

Bayram
November 05, 10:47 pm
6

Airbnb Overcharged Me for My Stay — How to Get a Refund

Nazlı
November 05, 6:00 pm
4

Airbnb Charged $1 Twice After Failed Booking — How to Get a Refund

Bir
November 04, 9:27 pm
4

Booked the Wrong Airbnb Listing by Mistake? How to Get a Full Refund

Turgut
November 04, 1:29 pm
6

Airbnb Host Payment Still Pending? How to Fix Bank Verification Issues

Tahsin
November 02, 7:25 pm
4

Airbnb Refund for Visa Denial or Travel Restrictions — What to Do

İpek
November 02, 3:30 pm
7

How to File a Report After Being Assaulted by an Airbnb Host

Lütfü
November 01, 4:53 pm
5

Airbnb Review – San Diego Rental Was Filthy and Unsafe, Host Threatening

Uğur
October 13, 2:06 pm
11

Airbnb Refund Delay Complaint – Payment Not Reflected After 6 Days

Sena
October 11, 2:56 pm
11

Airbnb Double Payment Problem – Charged Twice for Same Booking

Süleyman
October 10, 9:59 pm
12

Airbnb Host Accused Me of Breaking Tiles Two Weeks After Checkout

Metin
October 03, 12:55 pm
19
Airbnb Host Accused Me of Breaking Tiles Two Weeks After Checkout
Airbnb Host Accused Me of Breaking Tiles Two Weeks After Checkout
Airbnb Host Accused Me of Breaking Tiles Two Weeks After Checkout
Airbnb Host Accused Me of Breaking Tiles Two Weeks After Checkout
+2
1
Yasin is completely dissatisfied with the result

Airbnb Host Refused Refund for Unused Night and Parking Damage in Budva

Yasin
September 28, 4:55 pm
35
Airbnb Host Refused Refund for Unused Night and Parking Damage in Budva
Airbnb Host Refused Refund for Unused Night and Parking Damage in Budva
Airbnb Host Refused Refund for Unused Night and Parking Damage in Budva
airbnb-host-refused-refund-for-unused-night-and-parking-damage-in-budva-2.jpg
airbnb-host-refused-refund-for-unused-night-and-parking-damage-in-budva-1.jpg

Telegram Hotel Booking Scam via @AIRBNB_TR, Payments Taken No Service

Zakariya
September 26, 2:42 pm
21

Airbnb Refund Not Received After Free Cancellation in Kaş, Turkey

Elif
September 25, 11:09 am
21

Airbnb Unauthorized Booking in Fethiye, Partial Refund Issued

Koray
September 23, 9:16 am
19

Airbnb Host in Gelibolu Made False Accusations After My Stay

Ahmet
September 20, 3:54 pm
21
airbnb-host-in-gelibolu-made-false-accusations-after-my-stay-1.jpg

Airbnb Misleading Listing Without Promised Private Bathroom (Reservation HM5AEHN9QF)

Serkan
September 17, 10:22 am
21
airbnb-misleading-listing-without-promised-private-bathroom-reservation-hm5aehn9qf-2.jpg
airbnb-misleading-listing-without-promised-private-bathroom-reservation-hm5aehn9qf-1.jpg

Tiny House Ayvalık Failed to Refund ₺8,000 Deposit Despite Promise

Serpil
September 11, 5:48 pm
19

Airbnb Wrongfully Demanding ₺18,000 for Hair Dryer Damage I Did Not Cause

Elif
September 11, 12:09 am
21

Frequently Asked Questions (FAQ)

How do I make a reservation on Airbnb?
To make a reservation on Airbnb, sign up for an account using the website or mobile app, browse for available lodgings, choose your desired arrival and departure dates, and complete the booking process. Please read the listing information and cancellation policy carefully before confirming your reservation.
What is Airbnb's refund policy?
The refund policy of Airbnb varies based on the kind of reservation and the cancellation policy of the owner. If you cancel a reservation, the refund amount will be determined by the host's cancellation policy and executed automatically. Even though the host's cancellation policy is tight, you may be eligible for a full refund in exceptional circumstances such as illness or natural catastrophes.
How do I cancel a reservation on Airbnb?
Just navigate to your Bookings page and choose the relevant reservation to cancel. Next, choose a cancellation reason, click "Cancel Reservation," and proceed with the instructions. It's important to remember that the host may charge you a cancellation fee if you need to cancel a reservation.
What is Airbnb's fee policy?
Airbnb charges hosts a 3% booking fee and guests a service fee of up to 14.2% of the booking subtotal. The guest service charge is calculated based on the cost of the reservation, the duration of stay, and other considerations. Airbnb may also charge hosts a cleaning fee, a security deposit, and other costs that they determine.
How can I contact Airbnb?
Airbnb's customer service number is 1 (844) 234-2500. Other than contacting them on the phone, you can go to airbnb.com/help.

About Airbnb

Airbnb is a popular website that lets people book places to stay worldwide. The business started in 2008, and its main office is in San Francisco, California. Its goal is to connect travelers with local hosts and make travel more authentic. Airbnb offers both hosts and guests a wide range of services and goods. The platform allows hosts to list their properties and rent them out to travelers to make extra money. Hosts can list a wide range of places to stay, from spare bedrooms to whole apartments or houses. They can decide on their prices when they're open and any other rules. Airbnb works in more than 220 countries and regions around the world, covering more than 100,000 cities. Cities like Paris, London, Tokyo, and New York City are some of the most popular places to visit.