On September 27–28, 2025, I stayed in Budva, Montenegro through Airbnb with reservation code HM45Z89CTR. The listing stated that there were no parking issues, but upon arrival, I faced serious problems with parking, which caused damage to my car’s bumper. When I reported this to the host, they told me that if I had a problem with it, I could leave the property and my payment would be refunded. Based on that, I stayed only one night and left the next day. However, after leaving, I was told that the cost of the unused night would not be refunded.
I was only able to reach Airbnb customer service through messaging, but I have not received any response. I paid a total of ₺8,336, and I am requesting a refund of ₺4,168 for the unused night, as well as compensation for the damage to my car. I expect my issue to be resolved and my losses to be covered.
While traveling from Budva (Montenegro) to Sarajevo, I looked for a one-night stay near Pljevlja center to rest before my flight the next day. I booked a home listed on Airbnb as being just 3 km from Pljevlja city center. However, after the reservation was confirmed, I realized the house was actuall...
On June 19, 2025, I booked a property in Montenegro through Airbnb. The next day, on June 20, I canceled the reservation, and Airbnb informed me that my refund would be processed within 15 days. However, it has now been over 27–28 days, and the money has still not been credited to my account. I con...
I booked two stays in Antalya via Airbnb for June 7–8, 2025 using reservation codes HM9PXKRAP5 and HMXFPKP22K, and I paid the full amount in advance. Unfortunately, my flight was canceled, so I couldn’t travel. I immediately informed Airbnb of the situation and requested a refund. However, I’ve been...
I made an Airbnb reservation (confirmation code: HMH9RQF9BX) for a property in Kotor, Montenegro, from November 9–13, 2025, and completed the payment via credit card. However, due to government visa policies, I was not allowed entry into Montenegro, making it impossible for me to complete the stay. ...
Comments