On November 4, 2025, I made an Airbnb reservation for a property in the Çankaya district for November 10–22, 2025 (confirmation code: HMXA5PNQFM). I booked the listing thinking it was for the entire home, but I later realized that it was actually only a single room. Because of this misunderstanding, I decided to cancel the reservation.
When I attempted to cancel, the refund amount displayed as ₺0, so I reached out for support. I contacted both the host and Airbnb customer service. However, Airbnb told me to resolve it directly with the host, while the host redirected me back to Airbnb support. As a result, I’ve been left stuck between the two and unable to find a solution.
I paid a total of $536 by credit card. I request that my cancellation be processed and that the full payment be refunded as soon as possible. I expect a prompt and fair resolution to this issue.
On August 27, 2025, I canceled my Airbnb reservation in Kaş, Antalya (Reservation Code: HMPX98P2NY) on the same day I booked it, as the cancellation policy clearly stated I was entitled to a full refund. The total amount I paid was ₺3,859.06, and I am still waiting for the refund to be credited back...
On 05.09.2025, I booked a one-night stay in Kaş through Airbnb (reservation code hmsjtmrdtm) at a property owned by Ms. A******. The booking was confirmed and 3.031,12₺ was charged to my credit card. However, when I messaged the host, she informed me that a one-night stay was not possible and that t...
On July 15, 2025, I made a reservation through Airbnb with code hmxrncxkbj and paid ₺20,757. Shortly after, the host canceled my booking, claiming there was a pricing error. Airbnb’s policy clearly states that canceled reservations will be automatically refunded within 72 hours. However, no refund w...
On September 7, 2025, I booked a one-day apartment in Kaş, Antalya through Airbnb. The host initially approved the reservation but later told me that they had not actually confirmed it and refused to allow us to stay. Even though I pointed out that the payment had already been deducted, the host ass...
On September 22, 2025, at 7:43 PM, a reservation was made in Fethiye through my Airbnb account (k***********@gmail.com) without my knowledge. When reviewing my credit card transactions, I noticed a charge of ₺6,028 and immediately canceled the reservation. However, after the cancellation, I was told...
Comments