I recently purchased a Vileda 2 in 1 Turbo mop set, and after only a few weeks of use, the pedal on the bucket broke. This issue occurred during normal household use and has made cleaning extremely difficult for me. As I have a baby at home, I need to clean frequently, and this problem has caused serious inconvenience.
I reported the issue to the authorized service center, but so far I have not received any response. Considering that the product failed in such a short period of time, I find this situation unacceptable.
I kindly request that my Vileda 2 in 1 Turbo mop be handled under warranty and that the product either be replaced with a new, fault-free unit or repaired promptly so that I can continue my daily cleaning routine without further problems.
I purchased the Vileda Turbo, but the product hasn’t worked properly since day one, as the mop does not spin when wringing. I even replaced the handle, thinking it might solve the issue, but the problem clearly stems from the pedal mechanism. I feel let down because I paid a significant amount for t...
The Vileda Turbo Mop product, which I purchased with a 2-year warranty and a huge difference from its equivalents on the market, became unusable after its handle broke before the warranty expired. I made a request to customer service for the replacement of the broken product before its warranty expi...
I purchased the Vileda Spino cleaning set, but the handle broke after only a short period of use. Because of this, I can no longer use the spinning function, rendering the entire set unusable. I am extremely disappointed with the product’s durability and did not expect such a problem in such a short...
The pedal that came with the Vileda pedal cleaning set that I purchased approximately 5 months ago stopped working. I am sick of having to constantly buy a new one. I insist that a solution be found to this issue right away. I anticipate receiving assistance from Vileda as a company. Consequently, I...
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