I am a Bigo Live user on Android, and I am writing to report a user who has insulted and mistreated me on the platform f...or three consecutive days and to inform you that, despite being the victim, my own account has now been banned. This person repeatedly used offensive and disrespectful language tow
I am a user of the BIGO LIVE application and on 2026/09/28, while I was starting my live broadcast, my account’s live fu...nction was suddenly banned automatically. Shortly after, I received a notification stating that my live feature was restricted for 1 year due to “sexual content”. During my live, I
I am writing about the recent ban imposed on my Bigo live streaming account. On 24 September 2026, I received a notifica...tion stating that my live stream violated the rules on “Nudity and Sexual Content” and that my account was banned. During the live stream in question, I was simply wearing a green
I want to permanently delete my Bigo account with the username “Party Hero” and ID number 113939*** from my iPhone, but ...the system does not allow me to do so. Even though I have followed all the account deletion steps correctly, I receive a warning saying “Not an official business or official verifi
For a long time, I have been experiencing severe access issues while using the Bigo Live app on my Huawei Y7 Pro phone. ...While streams are accessible one day, they remain unavailable for three days, and for the past three days in particular, direct messaging has been completely cut off. My messages a
I am an iOS user of Bigo Live and my account number is 1128802***. Two days ago, the photo editing and uploading feature... on my account was blocked for one year with a warning about inappropriate behavior. I respect the platform rules and I am not asking for the restriction to be fully lifted. My onl
I am writing to sincerely apologize for using a baby avatar as my profile picture on Bigo Live. I did not know that usin...g an image of a baby or minor, even as an avatar, was against Bigo Live’s Community Guidelines and Safety Policies, and I regret this mistake. As soon as I became aware of this iss
"resolved"
I am a Bigo Live user from Bangladesh and my account information is as foll...ows: name Raihan Sheikh S***, BIGO ID VIP.FAMILY2***, phone number +8801304
I use the Bigo Live app on my Huawei Y7 Pro phone in Sulu Sokak, Albayrak Mahallesi, Turgutlu, Manisa. For approximately... six months, I have been experiencing serious problems with the app’s private messaging feature. My messages will work for one day, but then they will not send at all for the next
I have been experiencing serious problems with the Bigo Live app on my Huawei Y7 Pro phone for a long time. My streams f...requently get disconnected, and the messaging feature also stops working almost immediately for both sides. If I am able to start a stream one day, it may remain unavailable for th
I have been a Bigo Live user with the ID “AlmightyBrogito” and I am 33 years old. Despite this, my account was classifie...d as underage and restricted on my iPhone 14 Pro Max on October 27 last year. The restriction screen on this device states that my account has been limited due to a violation and s
I have been experiencing serious problems with the Bigo Live and Hero Chat apps for some time. Whenever I start a stream..., I am repeatedly removed from the stream without justification and my broadcasts are blocked. This has been happening for several days, and I keep getting banned without any expla
I am a BIGO LIVE user and I normally access the platform from my Android phone. My account with the username “পন্ডিত রাজ...া” (UID: ............) has been subjected to a long‑term account ban and a device ban, and I would like to request a detailed review of this decision. According to the punishment n
I use BigoLive on my Android device and for a while now I have not been able to send or receive any messages in the app.... The problem occurs all the time, every time I try to use the messaging feature, and I cannot communicate with anyone through the chat section. I have tried everything I can on my
I am a user of the Bigo Live mobile app and I am writing to report a problem I have repeatedly experienced in the live r...oom of the influencer named Larissa. Today, Monday, July 13th, and approximately three other times within the last three to four weeks, I have been kicked out of Larissa’s room. I
I am writing regarding my BigoLive normal user account with the username “Amar Rajput” and user ID 1076119181, which rec...eived a temporary ban on 12 July 2026. I understand that the ban was applied because I made a mistake and smoked on live, which violated the platform rules. This was my fault and I
I am a Bigo Live user and my account with the ID/username “FONEDAS***” received an unfair ban related to a medal because... of a photo I sent. I believe this ban was applied incorrectly, as I was not able to clarify the situation or have the image properly reviewed. Due to this ban, I lost access to th
I am a user of the Bigo Live platform and my account with ID 1008851***, linked to the phone number 3298459***, has been... blocked without any justification since 2 June 2025 around 9:00 a.m. From that moment I also stopped seeing the messages on the application and I am not able to normally use my ac
For approximately one month, I have been trying to download Bigo Live from the App Store on my iPhone 11, but the app do...es not appear in search results at all. I had never experienced this issue before while using the same device and account — the app used to show up normally and was downloadable wi
My Bigo Live account with the ID “lamiafavolaseitu” was suspended today, 28 May, on the grounds that I allegedly violate...d the platform rules. I kindly ask you to review my situation, because this suspension is the result of an unintentional incident related to the health condition of my sister. I ha
Last night I purchased a pack of 185 coins on Bigo Live for approximately $4, paying through Akbank mobile banking. The ...amount was deducted from my account and I can see the transaction on my receipt and in my bank activity. Despite this, the coins I purchased were never credited to my account. As a
I am writing regarding an unjust ban that I received during a live stream on Bigo approximately 30 minutes ago. I briefl...y stepped away from the camera and returned a second later, only to see that my live had been banned without any valid reason shown on the screen. During the live, there was no nud
BIGO LIVE is a global live streaming and social networking platform owned by BIGO Technology, a Singapore-based company founded in 2014. The platform officially launched in 2016 and is also associated with JOYY Inc., a publicly traded technology company.
Customer support email: [email protected]
Press email: [email protected]
Phone number: +65 63519330
BIGO LIVE operates in the live streaming, social media, and digital entertainment industry. The platform allows users to broadcast live video streams, interact with viewers, send virtual gifts, and participate in social communities.
User sentiment is mixed, with many complaints related to moderation, account management, payments, and platform safety concerns.
If you’ve experienced issues with BIGO LIVE, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
