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BigoLive

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BigoLive

Complaints

99 complaints
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I Cannot Receive Nor Send Messages in BigoLive, I need my case reviewed

July 16 6:12 PM5

I use BigoLive on my Android device and for a while now I have not been able to send or receive any messages in the app....

BigoLive Temporary Ban Appeal, I Request Account Reinstatement

July 12 3:03 AM

I am writing regarding my BigoLive normal user account with the username “Amar Rajput” and user ID 1076119181, which rec...

Bigo Live Medal Ban Applied After Photo Review Issue

June 15 4:26 PM10

I am a Bigo Live user and my account with the ID/username “FONEDAS***” received an unfair ban related to a medal because...

Bigo Live Medal Ban Applied After Photo Review Issue

Bigo Live Account Blocked Without Explanation and Access Lost

June 12 12:26 PM74

I am a user of the Bigo Live platform and my account with ID 1008851***, linked to the phone number 3298459***, has been...

Bigo Live Not Showing in App Store Search Results

June 10 11:08 PM6

For approximately one month, I have been trying to download Bigo Live from the App Store on my iPhone 11, but the app do...

Bigo Live Banned My Stream After Someone Verbally Abused Me

June 10 11:02 AM6

I want to file a complaint about an unjust action taken against me on Bigo Live today. A member connected to a family le...

I Need Bigo Live to Restore My Wrongfully Suspended Account

June 1 2:15 PM120

My Bigo Live account with the ID “lamiafavolaseitu” was suspended today, 28 May, on the grounds that I allegedly violate...

Bigo Live Charged Me $4 for 185 Coins That Never Showed Up in My Account

May 24 9:11 AM5

Last night I purchased a pack of 185 coins on Bigo Live for approximately $4, paying through Akbank mobile banking. The ...

I Want Bigo to Restore My Streaming Rights Immediately

May 18 10:09 PM105

I am writing regarding an unjust ban that I received during a live stream on Bigo approximately 30 minutes ago. I briefl...

Bigo Live Account Banned for 30 Days After Unclear Report

May 16 1:24 PM103

I am a user of the Bigo Live application on my mobile phone, and my account was banned yesterday for 30 days after a rep...

I Need Bigo Live to Remove My Unfair Temporary Ban

May 5 12:55 PM22

I am writing regarding my Bigo Live account with the username “MB spirit” (ID: 107690O152), which was recently given a t...

Bigo Support Ignored My Hacked Account Recovery Requests

May 2 1:43 AM4

My Bigo account, which I created using my phone number, was stolen on 05/24/2026, and since that day I have completely l...

Bigo Live Country Setting Changed Automatically and Broke My Account

April 30 4:16 PM10

While using the Bigo Live app, on 04/29/2026 at around 6:00 PM, my account suddenly switched to the global region of ano...

BigoLive Admin Removed Me From Stream Without Any Reason

April 30 6:51 AM44

I am a regular user of Bigo Live and an active supporter of the host “dottie&Ruby,” who are fairly new broadcasters on t...

I Can’t Reinstall BIGO LIVE Because of an App Store Country Restriction

April 29 12:20 AM23

For a long time, I was able to use the BIGO LIVE application on my iPhone 11 without any issues. Until about one month a...

I Accidentally Spent €450 on Bigo App and Need a Full Refund

April 22 8:31 AM62

I am writing regarding several mistaken in-app purchases I recently made on the Bigo app using my OnePlus device. A shor...

I Can’t Permanently Delete My BIGO LIVE Account Due to Error Messages

April 20 11:30 PM20

I want to permanently delete my BIGO LIVE account with the username “Party Hero” and ID number 1111488821, but the syste...

2

Bigolive Failed to Protect Users From Threats and Arbitrary Account Bans

April 20 10:55 PM28

I believe that accounts on BIGO TV are being unfairly banned even though no rules have been violated, and that these ban...

5
Resolved
April 17 2:26 AM21
Fahad removed this complaint from publication

BIGO LIVE Should Protect Users From Abusive and Inappropriate Content

April 14 3:28 AM25

I would like to report a disturbing experience I had today on the live streaming application BIGO LIVE. A user named M**...

I Can’t Access My BIGO LIVE Account After a Long-Term Ban

April 4 11:11 AM41

I have been unable to access my account on the BIGO LIVE application for approximately two or three months, possibly eve...

BigoLive 10 Year Ban Appeal

March 30 10:00 PM23

I have been using Bigo Live with two different IDs. My first Bigo Live ID is “dildildildild***i” with the username “ATM”...

I Face a False Suicide and Adult Content Ban on BigoLive

March 30 3:05 PM24

On 03/06/2026, while using the BIGO LIVE application, I was doing my usual music livestream. At one point during the bro...

Brand Overview: BIGO LIVE

BIGO LIVE is a global live streaming and social networking platform owned by BIGO Technology, a Singapore-based company founded in 2014. The platform officially launched in 2016 and is also associated with JOYY Inc., a publicly traded technology company.

Contact Info

Customer support email: [email protected]

Press email: [email protected]

Phone number: +65 63519330

Industry and Operations

BIGO LIVE operates in the live streaming, social media, and digital entertainment industry. The platform allows users to broadcast live video streams, interact with viewers, send virtual gifts, and participate in social communities.

  • Live streaming and real-time audience interaction
  • Virtual gifting and creator monetization features
  • Gaming, music, lifestyle, and entertainment broadcasts
  • Video and audio chat rooms
  • Social networking and creator community features
  • Mobile apps available on Android and iOS devices

User Sentiment

User sentiment is mixed, with many complaints related to moderation, account management, payments, and platform safety concerns.

  • Account bans, suspensions, and frozen balances without clear explanations
  • Delayed withdrawals or payment processing issues for creators
  • Difficulty reaching customer support or receiving timely responses
  • Concerns about inappropriate content and moderation practices
  • Reports of scams, fake users, and fraudulent activity on the platform
  • Subscription, in-app purchase, and virtual gift billing disputes
  • Login, verification, and account recovery problems

Share Your Experience

If you’ve experienced issues with BIGO LIVE, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.