I am a Bigo Live user from Bangladesh and my account information is as foll...ows: name Raihan Sheikh S***, BIGO ID VIP.FAMILY2***, phone number +8801304
I have been a Bigo Live user with the ID “AlmightyBrogito” and I am 33 years old. Despite this, my account was classifie...d as underage and restricted on my iPhone 14 Pro Max on October 27 last year. The restriction screen on this device states that my account has been limited due to a violation and s
I am a BIGO LIVE user and I normally access the platform from my Android phone. My account with the username “পন্ডিত রাজ...া” (UID: ............) has been subjected to a long‑term account ban and a device ban, and I would like to request a detailed review of this decision. According to the punishment n
I use BigoLive on my Android device and for a while now I have not been able to send or receive any messages in the app.... The problem occurs all the time, every time I try to use the messaging feature, and I cannot communicate with anyone through the chat section. I have tried everything I can on my
I am a user of the Bigo Live mobile app and I am writing to report a problem I have repeatedly experienced in the live r...oom of the influencer named Larissa. Today, Monday, July 13th, and approximately three other times within the last three to four weeks, I have been kicked out of Larissa’s room. I
I am writing regarding my BigoLive normal user account with the username “Amar Rajput” and user ID 1076119181, which rec...eived a temporary ban on 12 July 2026. I understand that the ban was applied because I made a mistake and smoked on live, which violated the platform rules. This was my fault and I
I am a Bigo Live user and my account with the ID/username “FONEDAS***” received an unfair ban related to a medal because... of a photo I sent. I believe this ban was applied incorrectly, as I was not able to clarify the situation or have the image properly reviewed. Due to this ban, I lost access to th
I am a user of the Bigo Live platform and my account with ID 1008851***, linked to the phone number 3298459***, has been... blocked without any justification since 2 June 2025 around 9:00 a.m. From that moment I also stopped seeing the messages on the application and I am not able to normally use my ac
For approximately one month, I have been trying to download Bigo Live from the App Store on my iPhone 11, but the app do...es not appear in search results at all. I had never experienced this issue before while using the same device and account — the app used to show up normally and was downloadable wi
My Bigo Live account with the ID “lamiafavolaseitu” was suspended today, 28 May, on the grounds that I allegedly violate...d the platform rules. I kindly ask you to review my situation, because this suspension is the result of an unintentional incident related to the health condition of my sister. I ha
Last night I purchased a pack of 185 coins on Bigo Live for approximately $4, paying through Akbank mobile banking. The ...amount was deducted from my account and I can see the transaction on my receipt and in my bank activity. Despite this, the coins I purchased were never credited to my account. As a
I am writing regarding an unjust ban that I received during a live stream on Bigo approximately 30 minutes ago. I briefl...y stepped away from the camera and returned a second later, only to see that my live had been banned without any valid reason shown on the screen. During the live, there was no nud
I have been on the receiving end of abusive behavior from certain users on Bigo Live, and it has reached a point where I... am genuinely distressed. All I said during a stream was "the stream is frozen" because of a connection issue — and in response, a user I will refer to as Ö., along with several ot
I am a user of the Bigo Live application on my mobile phone, and my account was banned yesterday for 30 days after a rep...ort from another user, without any clear reason being shown to me. This ban has directly affected my source of income, as I can no longer go live or upload content, and my ability
I am writing regarding my Bigo Live account with the username “MB spirit” (ID: 107690O152), which was recently given a t...emporary ban of 368 days. This ban was applied on Sunday while I was live streaming from my Android phone. During the livestream, I mistakenly showed my young son’s face on camera.
My Bigo account, which I created using my phone number, was stolen on 05/24/2026, and since that day I have completely l...ost access to it. When I open the app, I see that another person’s account has somehow been linked to my phone number, and I can no longer reach my own account. Whenever I try log
While using the Bigo Live app, on 04/29/2026 at around 6:00 PM, my account suddenly switched to the global region of ano...ther country for no reason at all. After this happened, I became unable to view or join my friends’ live broadcasts. Even after deleting and reinstalling the application and tryin
I am a regular user of Bigo Live and an active supporter of the host “dottie&Ruby,” who are fairly new broadcasters on t...he app. I have been supporting their lives for about four months and I am also a member of their family. On April 29 at around 11:00 p.m. EST, I was suddenly kicked out of their li
For a long time, I was able to use the BIGO LIVE application on my iPhone 11 without any issues. Until about one month a...go, I never experienced any problems, but now when I try to download the app from the App Store, I receive a “country restriction” warning and cannot install the application anymor
I am writing regarding several mistaken in-app purchases I recently made on the Bigo app using my OnePlus device. A shor...t time ago, I accidentally completed four separate payments through my Crelan bank card in Belgium: two payments of €100, one payment of €200, and one payment of €50, for a total o
I want to permanently delete my BIGO LIVE account with the username “Party Hero” and ID number 1111488821, but the syste...m does not allow me to do so. Every time I try to delete the account, I receive two different error messages saying “Not an official business and official signature account” and “U
I believe that accounts on BIGO TV are being unfairly banned even though no rules have been violated, and that these ban...s are being applied arbitrarily. In particular, I want to state that a person named “S***” is allegedly causing accounts to be banned without any valid reason, and as a result, I a
BIGO LIVE is a global live streaming and social networking platform owned by BIGO Technology, a Singapore-based company founded in 2014. The platform officially launched in 2016 and is also associated with JOYY Inc., a publicly traded technology company.
Customer support email: [email protected]
Press email: [email protected]
Phone number: +65 63519330
BIGO LIVE operates in the live streaming, social media, and digital entertainment industry. The platform allows users to broadcast live video streams, interact with viewers, send virtual gifts, and participate in social communities.
User sentiment is mixed, with many complaints related to moderation, account management, payments, and platform safety concerns.
If you’ve experienced issues with BIGO LIVE, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
