We reserved a house from Tiny House Ayvalık, but instead of booking through Airbnb, we were asked to make the payment directly via EFT transfer. Following this request, we transferred ₺8,000 and received confirmation of the payment. Later, due to a disagreement, we decided not to stay at the property, and we were assured that our money would be refunded. However, it has now been two months, and despite repeated attempts to follow up, no refund has been issued. Our phone calls are not being answered, and communication has completely stopped. I still have the official bank transfer receipts as proof of payment. This situation has caused significant financial and emotional frustration, and I am demanding the immediate return of the ₺8,000 that rightfully belongs to me.
I booked a rental on Airbnb but immediately canceled due to selecting the wrong dates. However, it has now been almost two months, and I still have not received my refund. Airbnb claims the refund has been processed, and they even sent me a receipt, yet no money has been deposited into my account. ...
We booked an Airbnb for 4 people for 2 days, and the agreed payment amount was 19,529.19 ₺. The charge and invoice reflected this amount, and I confirmed it. However, upon checking my credit card statement, I noticed that the amount charged was 20,306.32 ₺. When I contacted Airbnb via live chat, the...
I made a reservation on Airbnb, and the amount I was supposed to be charged was clearly stated as ₺52,214. However, when I checked my bank account, I saw that Airbnb had withdrawn ₺54,502 instead. That’s a ₺2,288 difference, which was never disclosed or authorized. Even the confirmation message I r...
I made two reservation cancellations on April 21st through Airbnb, but despite the deadline passing, I still haven't received my refund. Upon reaching out to my bank, they informed me that the funds had not yet been received and suggested that I get in touch with the company. Nevertheless, when I re...
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