On September 22, 2025, at 7:43 PM, a reservation was made in Fethiye through my Airbnb account (k***********@gmail.com) without my knowledge. When reviewing my credit card transactions, I noticed a charge of ₺6,028 and immediately canceled the reservation. However, after the cancellation, I was told that only ₺5,847 would be refunded, with no explanation given for the difference.
During this process, I tried reaching Airbnb customer service by phone but was unsuccessful. Before this incident, I had not noticed any suspicious activity or security breach on my account.
I expect a detailed explanation of how such a reservation could be made without my knowledge or consent. I also request clarification about the missing refund amount and a full reimbursement of the charged total. Furthermore, I ask that my account security be thoroughly reviewed and that the necessary measures be taken to prevent similar incidents in the future.
On July 26, 2025, I discovered an unauthorized charge of ₺3,036.44 on my credit card through Airbnb, despite not actively using my Airbnb account. The card used for this transaction was not even registered to my account, and I never received any booking confirmation or email from Airbnb regarding th...
On July 24, 2025, I noticed an unauthorized charge of ₺2,221.89 on my credit card from Airbnb. I never made a reservation or gave any approval for this transaction. There was no verification code, no authorization request, no confirmation email—absolutely nothing. I have no relationship with the age...
On May 6, 2025, Airbnb charged ₺1,149.74 to my credit card without my knowledge or consent. I never authorized this transaction, nor did I share my card details with any travel agency or booking service related to this charge. I have no connection whatsoever to the reservation or agency responsible ...
On March 10, 2025, I made a reservation on Airbnb using confirmation code HM3NB93 5. According to the invoice, the total amount to be paid was 8,544.52 ₺, but when I checked my credit card statement, I noticed that 8,812.34 ₺ was charged instead. This is a clear overcharge, and there is no justific...
Dear Airbnb Support Team, I recently noticed a serious issue with a payment made for my latest reservation. Although the invoice (Invoice No: RCSS5A5PEC) clearly states that I was supposed to be charged ₺24,323.77, my credit card was instead charged ₺25,280.97. That’s nearly a ₺1,000 discrepancy th...
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