I booked a stay through Airbnb for Sare Beach Hotel in Antalya, scheduled from July 31 to August 5. The total cost of the booking was clearly listed as ₺11,600. However, when I checked my credit card statement, I was shocked to see that ₺12,223 had been charged instead—₺623 more than the agreed-upon...
On July 22, while browsing listings on the Airbnb app, I was suddenly charged ₺16,000 from my registered bank card for a 3-night stay—even though I intended to pay with my credit card, not my debit card. Realizing the mistake immediately, I canceled the reservation within minutes and rebooked using ...
Yesterday, I made a one-night reservation at Hermes Villa & Bungalow through Airbnb. The system allowed me to choose and pay for a single night, and my booking was confirmed without any issue or warning. However, shortly after, a representative from the property contacted me via Instagram and insist...
My neighbor rents out their house on Airbnb, and for the past three years, our lives have been a nightmare. We’ve experienced every kind of disturbance imaginable. They throw parties and even host weddings. At 2 a.m., they play darbuka drums, and in the middle of the night, people jump into the pool...
For the past 3 years, my neighbor has been renting out their home via Airbnb, and it has completely ruined our peace and quality of life. Almost every weekend—and often weekdays—we’re exposed to uncontrolled parties, late-night drum sessions, shouting, and swimming at midnight. They’ve even hosted w...
We were forced to leave an Airbnb rental in the middle of the night due to a serious electrical issue that made the house unsafe—especially with our 1.5-year-old baby. On July 26 at around 10:30 PM, we had to pack up and start driving toward İzmir under stressful conditions, long before our reservat...
I was looking for a place to stay for one night in Pljevlja, Montenegro, on my way back from Budva to Sarajevo. I rented a house that said it was 3 km from the center. It turned out to be 4 km from Palez, not Plevlja. It was 40 km from my route, which is even further. I had a flight in a day. I didn...
While traveling from Budva (Montenegro) to Sarajevo, I looked for a one-night stay near Pljevlja center to rest before my flight the next day. I booked a home listed on Airbnb as being just 3 km from Pljevlja city center. However, after the reservation was confirmed, I realized the house was actuall...
We lost ₺35,000 through a booking made on Airbnb, and despite all efforts, we have been unable to reach any authorized representative for support. This is an incredibly serious issue, and we urgently need someone from Airbnb to contact us and explain what happened and how this will be resolved. Aft...
On July 4, 2025, at 1:00 AM, I made a reservation through Airbnb. Just three hours later, at 4:00 AM the same night, I canceled the booking. Airbnb confirmed that the full amount would be refunded to my credit card and that the refund would be processed within 15 days depending on my bank’s policies...
I booked a villa in the Ovacık area of Fethiye through Airbnb for the dates August 9–13, 2025. A few days later, I reached out to the host to confirm our reservation. That’s when I was told—shockingly—that the property had already been rented out by the host’s real estate agent, and they “forgot to ...
We rented the Elif-1 villa with a private pool via Airbnb for 4 nights, advertised as being just 4 minutes from the beach. Upon arrival, the host spent a lot of time praising themselves and their properties while harshly criticizing past guests. Things quickly went downhill. Although we clearly stat...
I paid ₺13,682.12 through the Airbnb app for a 2-night stay, and this amount is clearly shown on my invoice. However, ₺14,515.37 was charged to my credit card. When I contacted Airbnb live support, they said the difference was due to the exchange rate. But I paid the amount that was shown to me at c...
I booked a 2-night stay on Airbnb and was shown a final payment amount of exactly ₺13,682.12, which I also received as the official invoice total. However, when I checked my credit card statement, I noticed Airbnb had actually charged me ₺14,515.37—an unexplained difference of over ₺800. I immediat...
Airbnb charged my credit card for a reservation that I never made, approved, or even knew about. I was shocked to discover this unauthorized charge and immediately tried to contact someone at Airbnb to investigate the issue. Unfortunately, there is no clear way to reach a live representative for urg...
On July 24, 2025, I noticed an unauthorized charge of ₺2,221.89 on my credit card from Airbnb. I never made a reservation or gave any approval for this transaction. There was no verification code, no authorization request, no confirmation email—absolutely nothing. I have no relationship with the age...
I booked a property in London through Airbnb from June 28 to July 14, 2025. We left the place cleaner than we found it, even though the carpets were already filthy upon arrival—we didn’t use them and placed them in the closet. Despite that, five days after checkout, the host demanded extra cleaning ...
As an Airbnb host, I’ve grown increasingly frustrated with the platform’s handling of cleaning complaints. Recently, a guest stayed for just two nights but left the property noticeably dirty. Despite this, they complained afterward that mopping hadn’t been done—even though they were the ones who mad...
Dear Airbnb Support Team, I recently noticed a serious issue with a payment made for my latest reservation. Although the invoice (Invoice No: RCSS5A5PEC) clearly states that I was supposed to be charged ₺24,323.77, my credit card was instead charged ₺25,280.97. That’s nearly a ₺1,000 discrepancy th...
On June 28, I booked a home through Airbnb in the Mavi Durak area of Sakarya and paid ₺2,037.59 the same day. However, shortly after making the reservation, I was informed that the property was already occupied and my booking had to be canceled. Airbnb assured me that the full amount would be refund...
Hello, I booked a stay in Ayvalık via the Airbnb app for the dates July 26 to August 1. After completing the reservation, Airbnb emailed me an invoice reflecting the full payment, which included a service fee of ₺4,015.07 (including VAT). However, when my credit card statement arrived, I was shocked...
On July 15, 2025, I made a reservation through Airbnb with code hmxrncxkbj and paid ₺20,757. Shortly after, the host canceled my booking, claiming there was a pricing error. Airbnb’s policy clearly states that canceled reservations will be automatically refunded within 72 hours. However, no refund w...
I’m writing to share an awful experience that I hope no one else has to go through. I’ve already tried reaching out to Airbnb and other platforms, but no one is helping because the reservation happened outside of Airbnb due to payment restrictions in Turkey. On July 13, I traveled to Kuşadası with ...
I rented the “Farmhouse in the Nature” in Orhanlı Village, Seferihisar via Airbnb for 10 days between July 21–31, 2025, expecting a peaceful summer getaway. Instead, I walked into a complete mess. The condition of the house was unacceptable and nowhere near what was promised in the listing. The fur...
Airbnb is a popular website that lets people book places to stay worldwide. The business started in 2008, and its main office is in San Francisco, California. Its goal is to connect travelers with local hosts and make travel more authentic. Airbnb offers both hosts and guests a wide range of services and goods. The platform allows hosts to list their properties and rent them out to travelers to make extra money. Hosts can list a wide range of places to stay, from spare bedrooms to whole apartments or houses. They can decide on their prices when they're open and any other rules. Airbnb works in more than 220 countries and regions around the world, covering more than 100,000 cities. Cities like Paris, London, Tokyo, and New York City are some of the most popular places to visit.