Airbnb

20100
(25 reviews)
Write a Complaint
370 Complaints
Airbnb
20100
(25 reviews)
Write a Complaint
1
Faruk is completely dissatisfied with the result

I Face Unexplained Overcharge on Airbnb Booking Payment in İzmir Bayraklı

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Faruk
August 08, 2025 2:22 pm
12

I Face Misleading Off-Platform Payment Request from Airbnb Host in İzmir

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Yiğitcan
August 07, 2025 5:04 pm
16
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I Face Inability to Delete Past Trips on Airbnb Android App

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Taha
August 06, 2025 3:14 pm
26

I Face Delayed Verification on Airbnb Host Account Blocking ₺83,000 Payment

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Hüseyin
August 06, 2025 12:06 am
12

I Face Delayed Refund on Airbnb Istanbul Reservation Despite 17-Day Wait

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Fatma
August 05, 2025 8:34 pm
13

I Face Airbnb Refund Refusal After Canceling Booking Within 5 Minutes

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The
August 03, 2025 2:29 pm
12

I Face Refund Refusal from Airbnb After Canceling Honeymoon Booking

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Aydın
August 02, 2025 5:41 pm
12

I Face Unauthorized Credit Card Charge on Airbnb Without Booking or Account Use

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Metin
August 02, 2025 4:17 pm
25

My Airbnb Host Canceled My ₺8,700 Datça Booking for One Night and Relisted for ₺12,300

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Emre
August 01, 2025 10:27 pm
12
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I Got Charged $3 by Airbnb After My Troy Card Was Rejected Without Authorization

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Aleyna
July 31, 2025 3:47 pm
13

I Canceled My Airbnb Booking Immediately but Still Wait 15 Days for ₺46,000 Refund

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Ezgi
July 31, 2025 9:58 am
18
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I Was Overcharged by Airbnb for Sare Beach Hotel Booking

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Hilal
July 31, 2025 9:02 am
12

I Waited 6 Days for Airbnb Refund After Instant Cancellation, ₺16,000 Still Missing

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Tuğba
July 30, 2025 7:55 pm
15
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Airbnb Host Pressured Me to Cancel Confirmed 1-Night Stay at Hermes Villa & Bungalow

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Ercan
July 29, 2025 7:41 pm
11
1
Nihan is completely dissatisfied with the result

My Neighbor Turned Their Airbnb Into a 24 Hour Party Nightmare

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Nihan
July 28, 2025 8:31 pm
20

Airbnb Rental Next Door Disrupts Our Lives With Loud Parties, Fights, and No Control

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Nihan
July 28, 2025 8:01 pm
13

Airbnb Stay Was Unsafe Due to Electrical Hazard—We Left at Night With Our Baby

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Burçin
July 28, 2025 9:51 am
14

Airbnb Did Not Respond to My Message for a Refund

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Hüseyin
July 27, 2025 2:04 pm
9
1
Hüseyin is completely dissatisfied with the result

Airbnb Listing Misled Me on Location in Pljevlja, Host Approved Refund but No Payment

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Hüseyin
July 27, 2025 1:42 pm
7

We Lost ₺35,000 on Airbnb and Can’t Reach Anyone for Help or Resolution

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Özgür
July 26, 2025 10:57 pm
7

I Canceled My Airbnb Booking but Still Haven’t Received My Refund After 20 Days

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Meltem
July 26, 2025 3:39 pm
13
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I Lost Money on Airbnb After Host Double-Booked and Gave False Cancellation Reason

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Sena
July 26, 2025 2:49 pm
9
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I Faced Broken Toilets and Poor Hygiene at Airbnb Villa Elif-1 Near Beach

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Alperen
July 26, 2025 12:42 pm
7
i-faced-broken-toilets-and-poor-hygiene-at-airbnb-villa-elif-1-near-beach-1.jpg

Frequently Asked Questions (FAQ)

How do I make a reservation on Airbnb?

To make a reservation on Airbnb, sign up for an account using the website or mobile app, browse for available lodgings, choose your desired arrival and departure dates, and complete the booking process. Please read the listing information and cancellation policy carefully before confirming your reservation.

What is Airbnb's refund policy?

The refund policy of Airbnb varies based on the kind of reservation and the cancellation policy of the owner. If you cancel a reservation, the refund amount will be determined by the host's cancellation policy and executed automatically. Even though the host's cancellation policy is tight, you may be eligible for a full refund in exceptional circumstances such as illness or natural catastrophes.

How do I cancel a reservation on Airbnb?

Just navigate to your Bookings page and choose the relevant reservation to cancel. Next, choose a cancellation reason, click "Cancel Reservation," and proceed with the instructions. It's important to remember that the host may charge you a cancellation fee if you need to cancel a reservation.

What is Airbnb's fee policy?

Airbnb charges hosts a 3% booking fee and guests a service fee of up to 14.2% of the booking subtotal. The guest service charge is calculated based on the cost of the reservation, the duration of stay, and other considerations. Airbnb may also charge hosts a cleaning fee, a security deposit, and other costs that they determine.

How can I contact Airbnb?

Airbnb's customer service number is 1 (844) 234-2500. Other than contacting them on the phone, you can go to airbnb.com/help.

About Airbnb

Airbnb is a popular website that lets people book places to stay worldwide. The business started in 2008, and its main office is in San Francisco, California. Its goal is to connect travelers with local hosts and make travel more authentic. Airbnb offers both hosts and guests a wide range of services and goods. The platform allows hosts to list their properties and rent them out to travelers to make extra money. Hosts can list a wide range of places to stay, from spare bedrooms to whole apartments or houses. They can decide on their prices when they're open and any other rules. Airbnb works in more than 220 countries and regions around the world, covering more than 100,000 cities. Cities like Paris, London, Tokyo, and New York City are some of the most popular places to visit.