My Airbnb listing is currently showing only one review, although I've received more. How can I retrieve the missing comments for my listing?

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Xolvie
Xolvie Resolution Specialist September 25, 2023 9:41 am

There are several reasons why your Airbnb listing might display only one review, even if you've received more. Initially, when a guest submits a review, Airbnb reviews it before publication. Approved reviews are then shown on your listing, while unapproved ones remain hidden. To check a review's status, go to your listing and click on the "Reviews" tab, where pending reviews are labeled as "Pending Review."
Additionally, ensure that your reviews aren't being filtered out. Airbnb allows hosts to apply filters to reviews, potentially excluding negative or personal information. You can review your applied filters by visiting your listing and accessing the "Reviews" tab, where the active filters will be listed beneath the reviews.
If you've explored these options and remain uncertain about why your Airbnb listing shows only one review, consider consulting Xolvie to gain insights from others who may have encountered similar issues.

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