In my last two Airbnb reservations in Istanbul, I was overcharged. For the booking I made on October 8, 2025, I was charged $4 more than the stated amount, and for the booking on November 5, 2025, I was charged an additional $6. The invoice totals provided by Airbnb do not match the amounts withdrawn from my bank account.
I made both payments using my bank card, and the receipts clearly show the overcharged amounts.
I reported this issue to Airbnb live support, but they told me that no overcharge appears in their system. However, my bank statements clearly show the discrepancies. This issue has occurred in two separate reservations in a row.
I request that the excess amounts be refunded to my account and that Airbnb investigate why such billing inconsistencies are happening.
On July 29, 2025, I booked an apartment in İzmir Bayraklı through Airbnb and paid a total of ₺16,781.07 according to the invoice shown in my account. However, when the payment was processed, my bank statement reflected a charge of ₺17,400 — significantly higher than the listed amount. Airbnb provide...
I made a reservation on Airbnb, and the amount I was supposed to be charged was clearly stated as ₺52,214. However, when I checked my bank account, I saw that Airbnb had withdrawn ₺54,502 instead. That’s a ₺2,288 difference, which was never disclosed or authorized. Even the confirmation message I r...
We booked an Airbnb for 4 people for 2 days, and the agreed payment amount was 19,529.19 ₺. The charge and invoice reflected this amount, and I confirmed it. However, upon checking my credit card statement, I noticed that the amount charged was 20,306.32 ₺. When I contacted Airbnb via live chat, the...
Dear Airbnb Support Team, I recently noticed a serious issue with a payment made for my latest reservation. Although the invoice (Invoice No: RCSS5A5PEC) clearly states that I was supposed to be charged ₺24,323.77, my credit card was instead charged ₺25,280.97. That’s nearly a ₺1,000 discrepancy th...
I’ve made several reservations through Airbnb, but during my most recent booking, I noticed a discrepancy between the amount shown on the invoice and the amount actually withdrawn from my account. This prompted me to review my past stays, and to my shock, I discovered that I had been overcharged on ...
Comments