On August 27, 2025, I canceled my Airbnb reservation in Kaş, Antalya (Reservation Code: HMPX98P2NY) on the same day I booked it, as the cancellation policy clearly stated I was entitled to a full refund. The total amount I paid was ₺3,859.06, and I am still waiting for the refund to be credited back to my bank card.
After the cancellation, I exchanged multiple messages with the Airbnb support team through the app. At first, they told me that the refund had been initiated and that it could take up to 15 days to appear in my bank account. I waited, but by September 11, the money had still not been refunded. When I contacted my bank, they confirmed that there was no refund process in place. I relayed this information back to Airbnb, but they again told me to wait another 10–15 days. Weeks have passed, and I feel like I am just being stalled while my issue remains unresolved.
The reservation terms clearly stated that I was entitled to a full refund, and I complied with all the conditions. I demand that my payment be refunded in full without any further delay.
On 17 August, I canceled my Airbnb reservation with the code HMH3X8HQ8B. According to Airbnb’s policy, my refund of ₺4,677.65 should have been processed within 15 business days. However, despite this time passing, the money has still not been credited to my account. When I contacted Airbnb customer...
On October 5, 2025, I canceled my Airbnb reservation for a home in Istanbul, 10 days before the check-in date. My confirmation code is HMMXZQCJ2E. After canceling, I received a notification from Airbnb stating that the refund had been sent to my bank and would be reflected in my account within 5 day...
On September 7, 2025, I booked a one-day apartment in Kaş, Antalya through Airbnb. The host initially approved the reservation but later told me that they had not actually confirmed it and refused to allow us to stay. Even though I pointed out that the payment had already been deducted, the host ass...
On July 15, 2025, I made a reservation through Airbnb with code hmxrncxkbj and paid ₺20,757. Shortly after, the host canceled my booking, claiming there was a pricing error. Airbnb’s policy clearly states that canceled reservations will be automatically refunded within 72 hours. However, no refund w...
On July 23, 2025, I canceled my Airbnb reservation in Bakırköy, Istanbul (code: HMSXE58DXM). The booking was fully paid in advance with my Garanti Bank card for a total of ₺5,964. Since my cancellation met Airbnb’s standard refund policy, I was assured there would be no issues and that the payment w...
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