I took delivery of my Tesla Model Y with license plate 06 F** 645 (motor number GFB251900007**, chassis number XP7YGCFS6...SB6950**) in Turkey on 19/08/2025. Since then, I have encountered a serious safety-related problem with the vehicle. While the vehicle is parked, the front hood opens by itself. Th
I placed an order for a Tesla Standard Range Model Y for delivery to Konya on July 21. At the time of the order, I was t...old that the vehicle would be delivered within the first two weeks of September. However, even though the second week of September has now passed, I have received no information wh
After the measurements performed by my 2021 Tesla Model 3 SR+, the vehicle’s warning system indicated that the 12V batte...ry needs to be replaced. Driving the car in this condition could potentially result in an accident, and if the 12V battery suddenly loses power, the vehicle can completely shut dow
I took delivery of my Tesla Model Y Dual Motor in Izmir at 11:30 AM on September 11. I did not inspect the rear of the v...ehicle in detail during delivery, but approximately 10 minutes later, I noticed that the license plate had been mounted off-center and crooked toward the left side of the bumper. I
I contacted Tesla’s authorized Antoto Tesla service center in Antalya in August 2026 to have the rear bumper and related... damaged parts of my Tesla Model Y replaced. I was informed that the estimated arrival dates for the replacement parts were December 11 for the left rear fender, October 2 for the
I am experiencing serious inconvenience with the delivery process of the Tesla Model Y I purchased from Tesla. The initi...al delivery date was August 31, but it was later postponed to September 14, and the system currently shows a delivery window of September 17–30. The delivery date keeps changing, b
The camera located on the left fender of my 2025 Tesla Model Y Juniper was stolen between 9:20 PM on Friday, September 4..., and 1:00 AM on September 5, at the intersection of Uğur Mumcu Boulevard and Ardıç Street in 7-8-9-10. Kısım Neighborhood, while Sentry Mode was enabled. The security system prese
On the evening of Friday, August 28, 2026, I contacted Tesla Roadside Assistance for support after my vehicle got a flat... tire, and a tow truck was dispatched to assist me. The vehicle was towed in the İncirtepe neighborhood of Esenyurt, Istanbul. The tow truck operator who arrived told me that he h
On August 10, I ordered a Mobile Connector through Tesla’s official website for delivery to my address in Istanbul, with... the shipment originating from the Netherlands. My order was initially shipped, but it was later returned by customs. I was then told that it would be urgently reshipped, but the s
At the end of July, I placed an order for a Tesla Model Y Standard at the Tesla location inside 5M Migros in Antalya. I ...was clearly told that the delivery was 100% guaranteed and that the vehicle would be delivered during the second week of September. I was also told that I would receive an email on
On July 27, I placed an order for a Tesla Model Y Standard. At the time I placed the order, the system showed a Septembe...r delivery date. However, despite all this time having passed, I still have not received the down payment email, and I have now been informed that my delivery will be delayed as a
We initially requested the cancellation of the vehicle we had ordered to purchase from Tesla. However, we were told that... the down payment/order fee would not be refunded. We therefore clearly stated, “In that case, do not cancel the order; we will purchase the vehicle,” and withdrew our cancellation
After my Tesla Model S began displaying various warning messages, I contacted Tesla Service through the Tesla app and re...ceived a repair estimate of 65,843 Turkish lira on April 17, 2026. I approved the estimate and delivered my vehicle to the Tesla service center. However, after the vehicle was hand
For approximately a month and a half, my Tesla Model Y SR has been producing a strong and unpleasant odor from the air c...onditioning system. Because of this, I created a service request through the Tesla app and was given an appointment 40 days later. Despite this already being an unreasonably long w
On June 9, 2026, at around 2:00 PM, I visited the Tesla Service Center in Bayraklı, İzmir, with my Tesla Model Y, which ...had damaged glass. The moment I walked in, I was met with an extremely rude and harsh attitude from an employee whose name I will refer to as K.T., and it left me deeply disappoint
On May 21, 2026, I purchased a Tesla Mobile Connector – 7 KW through Tesla's official website, paying $240 upfront. I pr...ovided my delivery address at the time of purchase. On June 22, 2026, I received a shipping notification email from UPS. My order number was listed as 98ACM74J3M and my UPS trackin
A Tesla Wall Connector I purchased through Tesla's official website has been stuck in customs for approximately one mont...h, and I am unable to receive it because Tesla has not completed the necessary import and customs clearance procedures. My UPS tracking number is 1ZFA70730408336215, and the shipme
I am writing regarding a serious and urgent issue I experienced today, June 7, 2026, with my 2023 Tesla Model Y and Tesl...a’s roadside assistance/service process. This afternoon, around 3:00–3:30 PM, while I was with my wife, my vehicle became undrivable due to a coolant leak. I contacted Tesla custom
The rear motor on my Tesla Model Y failed and was replaced under warranty. Following the motor replacement, I was inform...ed that the vehicle registration also needed to be updated, and in order to complete the official paperwork, I was asked to provide a notarized power of attorney. I went to a notar
I have been experiencing a serious problem for about three months with the Tesla Wall Connector that I use for my Tesla ...Model 3 in Büyükçekmece, Istanbul. The device sometimes does not charge the vehicle at all, and even when it does, it charges very slowly, so I cannot use my car efficiently in dai
I purchased my Tesla Model Y brand new in February 2026. Around March 25, before the vehicle had even reached 1,000 kilo...meters, I started hearing noises coming from the brakes. When I contacted Tesla regarding the issue, I was told that I needed to “heat up” the brakes and that the sound might disa
I would like to share the service and communication problems I have been experiencing regarding my Tesla Model Y. I live... in Eskişehir, and when I create a service request through the Tesla Türkiye application, Tuzla appears as the nearest service location. Previously, after submitting a request, Te
I own a 2025 model Tesla Juniper, and until recently, the navigation system included a satellite mode feature that I was... able to use free of charge. However, for approximately the last two months, Tesla has removed this feature from the standard navigation system and converted it into a paid monthly
The windshield of our Tesla Model Y was cracked a few days ago. According to the information we received today from Tesl...a service — with whom we are only able to communicate through messaging — we were told that we would have to wait more than two months for a replacement windshield. We do not find
