BitMart

I am writing to report a very serious issue related to my BitMart account concerning deposits of HIVE that were made to a BitMart IOST wallet address, which I believe is part of a scam. I am a user from Cyprus, and on 17.12 and 18.12, I sent HIVE worth approximately 3,500 USD from my MEXC account to...

For the past three months, I have not been able to withdraw the 58,000 XRPC coins stored in my Bitmart account. After XRPC was delisted from the platform, I attempted to transfer my coins, but the withdrawal never starts, and I do not receive any error messages. During this time, I tried reaching o...

Through transactions I made on the Bitmart mobile app, I ended up holding 916 billion Darcqueenduck (DQD) coins. However, this coin was delisted from the platform without any prior notice. Although the balance still appears in my account, I cannot sell or transfer it. I had not checked my account f...

I’m filing a serious complaint against Bitmart. I purchased several crypto assets through their platform, but to my shock, these assets were listed and sold without my consent. I never authorized the sale, and yet my holdings were liquidated as if I had approved it. This is an outright violation of...

Three months ago, as a Bitmart user, I purchased Roam Coin and held it in my account. Recently, I noticed that the coin has been relisted on the platform, but to my shock, the coins I previously bought are no longer visible in my wallet. I don’t understand how this could happen. I invested my money...

About a month ago, I purchased Pi Network tokens on BitMart, but since then, I’ve been completely unable to withdraw or transfer them to my MEXC account. Every time I try, the system gives me a “maintenance in progress” warning, blocking the transfer altogether. Now it’s been over a week, and not o...

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I passed all stages and it was time to get my money funded to me, but BitMart didn’t let me withdraw it. I double-checked that all verification steps were completed and my account was in good standing. Despite this, every attempt to withdraw was either delayed or outright denied without a clear expl...

I had a terrible experience with BitMart—they took my money right before my eyes. When I tried to sell my coin, I clicked multiple times, yet the order never executed. Instead, I kept getting the "order created" message over and over. Meanwhile, the coin's value kept dropping, leading to a significa...

I'm very upset that the Ethereum White (ETW) coin I bought on BitMart has been taken off the exchange's list without any warning or explanation. Unfortunately, this sudden action has cost me money and left me unsure of what to do next. To make things even worse, you can't get in touch with customer...

On December 2, 2024, I transferred 108,520,180.5 Neuton tokens from Bitmart to Mexc. Since the memo field was marked as optional, I left it blank. However, the tokens never appeared in my Mexc account. After contacting Mexc support, I was informed on December 12, 2024, that the tokens had been retu...

I am frustrated with Bitmart exchange as they caused me significant financial loss. I transferred all my earnings from Binance to Bitmart, only to find out later that my coins were delisted without any prior notification. This action has rendered my investments worthless and left me with no way to r...

My Blackrock token was suddenly suspended on Bitmart, and I have no idea why. The platform provided no clear explanation for the suspension. I don’t know if the token’s owner initiated the suspension or if it was Bitmart’s decision. I reached out to Bitmart’s live support, but their response was va...

I want to report that Bitmart has unlawfully seized my funds and frozen my account without providing any evidence. To summarize, on October 10 at 4:00 PM, I sent $815 worth of ETH from Uniswap to Bitmart. At 4:03 PM, I placed a purchase order for MemeAI tokens at $0.00215. The token’s value suddenly...

I transferred my Solanababy tokens from Trust Wallet to Bitmart, but even after 24 hours, the tokens have not appeared in my account. When I contacted Bitmart, they told me that the contract address of my tokens doesn’t match theirs, so I can’t trade on their exchange. This is despite the fact that ...

BitMart has frozen my funds in Normie tokens for the past 6 months, and I haven’t received a single cent back. My money is missing, and even though I have records of my transactions, they’ve effectively stolen my funds. I demand that my money be returned immediately. As you can see, they took my fun...

I purchased Mascot AI coin from Bitmart, but the coin has been frozen, and I can’t make any transactions. I’m unable to withdraw my funds, and when I contact customer service, they provide no real assistance. They just tell me to move the funds to a cold wallet, but offer no other help or solutions....

This is a big fraud, I paid a huge amount without getting anything back in return, as they promised %100 payout. They tricked me into putting my hard earned money with hope to get something in return, they didn’t allow me to make a withdrawal. All they wanted was to steal my money. But I went ahead ...

I had a total of $83 in my Bitmart account. I requested a withdrawal, but I wasn't getting the SMS confirmation code. Even after attempting to update my phone number, I continued to experience difficulties in receiving the SMS code. Even after multiple attempts to contact customer support, I continu...

For days now, the BitMart exchange has been down, and I can't even purchase or sell coins there. This is the error message I get whenever I attempt to put a sell order: "You are not allowed to trade [33001]." I have not received a response from BitMart's customer service despite my attempts to cont...

At 2:38 p.m. on May 5, 2023, I used the BTCTURK Pro app and the Tron 20 network to send USDT to my Bitmart platform account. But because Bitmart changed their address, the money did not make it to my account. The BTCTURK account shows that the transaction seems to have gone through successfully. I'd...

Three hours after transferring USDT from Binance TR to Bitmart Exchange, the transaction funds have not yet been credited to my wallet. The transaction has not yet been completed despite my waiting. This has caused me a substantial financial loss, and I am dissatisfied with Bitmart's inability to re...