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BitMart

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BitMart

Complaints

21 complaints
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Bitmart Frozen My Account

June 2 2:44 PM19

I have been using my Bitmart account with the email address pradanaa****@gmail.com, and since 1 June 2026 my account has...

BitMart Account Frozen For More Than Four Months

February 24 7:33 PM94

I have been using Bitmart from India, and my account has now been completely frozen for almost four months. Initially, m...

BitMart Ignored My $3,500 HIVE Loss After Deposit

December 22, 2025 3:19 AM49

I am writing to report a very serious issue related to my BitMart account concerning deposits of HIVE that were made to ...

My XRPC Coins Stuck on Bitmart After Delisting, No Withdrawal Possible

September 25, 2025 10:18 PM67

For the past three months, I have not been able to withdraw the 58,000 XRPC coins stored in my Bitmart account. After XR...

I Bought Roam Coin on Bitmart but It’s No Longer Showing in My Account

April 9, 2025 4:05 AM115

Three months ago, as a Bitmart user, I purchased Roam Coin and held it in my account. Recently, I noticed that the coin ...

BitMart Did Not Let Me Withdraw My Money Even After Completing All Steps

April 1, 2025 3:25 AM136

I passed all stages and it was time to get my money funded to me, but BitMart didn’t let me withdraw it. I double-checke...

BitMart Exchange Failed My Sell Order and Caused Major Loss

February 1, 2025 5:48 PM152

I had a terrible experience with BitMart—they took my money right before my eyes. When I tried to sell my coin, I clicke...

BitMart Exchange Failed My Sell Order and Caused Major Loss

Bitmart Neuton Token Transfer Issue – Funds Not Refunded

December 20, 2024 2:33 PM176

On December 2, 2024, I transferred 108,520,180.5 Neuton tokens from Bitmart to Mexc. Since the memo field was marked as ...

Bitmart Exchange Delisted Coins Without Notice, Causing Financial Loss

December 16, 2024 7:56 PM172

I am frustrated with Bitmart exchange as they caused me significant financial loss. I transferred all my earnings from B...

Bitmart Suspended My Blackrock Token Without Explanation, Seeking Clarification

November 29, 2024 11:42 PM193

My Blackrock token was suddenly suspended on Bitmart, and I have no idea why. The platform provided no clear explanation...

BitMart Has Held My Funds for 6 Months – Demanding Immediate Refund

September 8, 2024 12:48 AM217

BitMart has frozen my funds in Normie tokens for the past 6 months, and I haven’t received a single cent back. My money ...

Bitmart Withdrawal Problem - No SMS Code & Unhelpful Support

March 30, 2024 2:37 AM373

I had a total of $83 in my Bitmart account. I requested a withdrawal, but I wasn't getting the SMS confirmation code. Ev...

1

BitMart Exchange "You Are Not Allowed To Trade [33001] " Error

January 26, 2024 5:55 PM367

For days now, the BitMart exchange has been down, and I can't even purchase or sell coins there. This is the error mess...

Frequently Asked Questions

BitMart's contact information is as follows: Phone: 087 095 3431. Email: [email protected]. Mail Address: Unit G06, 29 @ Marloth Building, 29 Marloth St, Nelspruit, Mpumalanga, South Africa.