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BitMart

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BitMart

Complaints

26 complaints
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BitMart Sign-Up Error Blocks New Account Registration in India

117

I wanted to open a new account on BitMart and sign up with my new account number 98257602**, but I cannot complete the r...

BitMart Returns "Insufficient Amount" Error on Valid $MEMES Token Withdrawal

9

I have been unable to withdraw my $MEMES balance from my BitMart exchange account (ID: 15310501) for approximately one w...

BitMart Traps 113 USDT Withdrawal in "Pending Approval" State for Days

9

On July 26, 2026, I initiated a withdrawal request for 113.72733875 USDT via the BSC network from my account on the BitM...

Bitmart Frozen My Account

71

I have been using my Bitmart account with the email address pradanaa****@gmail.com, and since 1 June 2026 my account has...

BitMart Account Frozen For More Than Four Months

129

I have been using Bitmart from India, and my account has now been completely frozen for almost four months. Initially, m...

BitMart Ignored My $3,500 HIVE Loss After Deposit

49

I am writing to report a very serious issue related to my BitMart account concerning deposits of HIVE that were made to ...

My XRPC Coins Stuck on Bitmart After Delisting, No Withdrawal Possible

67

For the past three months, I have not been able to withdraw the 58,000 XRPC coins stored in my Bitmart account. After XR...

I Bought Roam Coin on Bitmart but It’s No Longer Showing in My Account

115

Three months ago, as a Bitmart user, I purchased Roam Coin and held it in my account. Recently, I noticed that the coin ...

BitMart Did Not Let Me Withdraw My Money Even After Completing All Steps

136

I passed all stages and it was time to get my money funded to me, but BitMart didn’t let me withdraw it. I double-checke...

BitMart Exchange Failed My Sell Order and Caused Major Loss

152

I had a terrible experience with BitMart—they took my money right before my eyes. When I tried to sell my coin, I clicke...

BitMart Exchange Failed My Sell Order and Caused Major Loss

Bitmart Neuton Token Transfer Issue – Funds Not Refunded

176

On December 2, 2024, I transferred 108,520,180.5 Neuton tokens from Bitmart to Mexc. Since the memo field was marked as ...

Bitmart Exchange Delisted Coins Without Notice, Causing Financial Loss

172

I am frustrated with Bitmart exchange as they caused me significant financial loss. I transferred all my earnings from B...

Bitmart Suspended My Blackrock Token Without Explanation, Seeking Clarification

193

My Blackrock token was suddenly suspended on Bitmart, and I have no idea why. The platform provided no clear explanation...

BitMart Has Held My Funds for 6 Months – Demanding Immediate Refund

217

BitMart has frozen my funds in Normie tokens for the past 6 months, and I haven’t received a single cent back. My money ...

Frequently Asked Questions

BitMart's contact information is as follows: Phone: 087 095 3431. Email: [email protected]. Mail Address: Unit G06, 29 @ Marloth Building, 29 Marloth St, Nelspruit, Mpumalanga, South Africa.