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BitMart

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BitMart

Complaints

21 complaints
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Bitmart Frozen My Account

Aziz
Aziz
June 2 2:44 PM8

I have been using my Bitmart account with the email address pradanaa****@gmail.com, and since 1 June 2026 my account has...

BitMart Account Frozen For More Than Four Months

somorjit
somorjit
February 24 7:33 PM88

I have been using Bitmart from India, and my account has now been completely frozen for almost four months. Initially, m...

BitMart Ignored My $3,500 HIVE Loss After Deposit

Vitaly
Vitaly
December 22, 2025 3:19 AM49

I am writing to report a very serious issue related to my BitMart account concerning deposits of HIVE that were made to ...

My XRPC Coins Stuck on Bitmart After Delisting, No Withdrawal Possible

Sertaç
Sertaç
September 25, 2025 10:18 PM67

For the past three months, I have not been able to withdraw the 58,000 XRPC coins stored in my Bitmart account. After XR...

Bitmart Sold My Crypto Without Permission and I Demand Immediate Compensation

Hayrettin
Hayrettin
April 18, 2025 6:30 PM115

I’m filing a serious complaint against Bitmart. I purchased several crypto assets through their platform, but to my shoc...

Bitmart Sold My Crypto Without Permission and I Demand Immediate Compensation

I Bought Roam Coin on Bitmart but It’s No Longer Showing in My Account

Yılın
Yılın
April 9, 2025 4:05 AM115

Three months ago, as a Bitmart user, I purchased Roam Coin and held it in my account. Recently, I noticed that the coin ...

I Can’t Withdraw My Pi Network Coins from BitMart—Funds Missing for Over a Week

Mustafa
Mustafa
April 2, 2025 5:48 PM175

About a month ago, I purchased Pi Network tokens on BitMart, but since then, I’ve been completely unable to withdraw or ...

I Can’t Withdraw My Pi Network Coins from BitMart—Funds Missing for Over a Week
I Can’t Withdraw My Pi Network Coins from BitMart—Funds Missing for Over a Week
I Can’t Withdraw My Pi Network Coins from BitMart—Funds Missing for Over a Week
I Can’t Withdraw My Pi Network Coins from BitMart—Funds Missing for Over a Week
+3

BitMart Did Not Let Me Withdraw My Money Even After Completing All Steps

Men
Men
April 1, 2025 3:25 AM136

I passed all stages and it was time to get my money funded to me, but BitMart didn’t let me withdraw it. I double-checke...

BitMart Exchange Failed My Sell Order and Caused Major Loss

Mertcan
Mertcan
February 1, 2025 5:48 PM152

I had a terrible experience with BitMart—they took my money right before my eyes. When I tried to sell my coin, I clicke...

BitMart Exchange Failed My Sell Order and Caused Major Loss

Ethereum White (ETW) Delisted from BitMart Without Notice – Requesting Resolution

Sinan
Sinan
January 17, 2025 4:38 PM156

I'm very upset that the Ethereum White (ETW) coin I bought on BitMart has been taken off the exchange's list without any...

Ethereum White (ETW) Delisted from BitMart Without Notice – Requesting Resolution

Bitmart Neuton Token Transfer Issue – Funds Not Refunded

Ali
Ali
December 20, 2024 2:33 PM176

On December 2, 2024, I transferred 108,520,180.5 Neuton tokens from Bitmart to Mexc. Since the memo field was marked as ...

Bitmart Exchange Delisted Coins Without Notice, Causing Financial Loss

Memet
Memet
December 16, 2024 7:56 PM172

I am frustrated with Bitmart exchange as they caused me significant financial loss. I transferred all my earnings from B...

Bitmart Suspended My Blackrock Token Without Explanation, Seeking Clarification

Xayyam
Xayyam
November 29, 2024 11:42 PM193

My Blackrock token was suddenly suspended on Bitmart, and I have no idea why. The platform provided no clear explanation...

Bitmart Exchange Illegally Holds My Funds and Freezes Account Without Evidence

Andrev
Andrev
October 20, 2024 6:37 PM282

I want to report that Bitmart has unlawfully seized my funds and frozen my account without providing any evidence. To su...

Bitmart Exchange Illegally Holds My Funds and Freezes Account Without Evidence
Bitmart Exchange Illegally Holds My Funds and Freezes Account Without Evidence
Bitmart Exchange Illegally Holds My Funds and Freezes Account Without Evidence

Solanababy Tokens Sent from Trust Wallet to Bitmart Not Reflected After 24 Hours

Sedat
Sedat
October 1, 2024 3:42 PM196

I transferred my Solanababy tokens from Trust Wallet to Bitmart, but even after 24 hours, the tokens have not appeared i...

BitMart Has Held My Funds for 6 Months – Demanding Immediate Refund

Cengiz
Cengiz
September 8, 2024 12:48 AM217

BitMart has frozen my funds in Normie tokens for the past 6 months, and I haven’t received a single cent back. My money ...

Unable to Access $48,000 Due to Frozen Mascot AI Coin on Bitmart, No Support Provided

Erdal
Erdal
September 7, 2024 8:09 PM215

I purchased Mascot AI coin from Bitmart, but the coin has been frozen, and I can’t make any transactions. I’m unable to ...

BitMart Deceived Me Out of My Money, They Promised Payout but Blocked Withdrawal

Archie
Archie
August 29, 2024 5:08 PM228

This is a big fraud, I paid a huge amount without getting anything back in return, as they promised %100 payout. They tr...

Bitmart Withdrawal Problem - No SMS Code & Unhelpful Support

Enes
Enes
March 30, 2024 2:37 AM373

I had a total of $83 in my Bitmart account. I requested a withdrawal, but I wasn't getting the SMS confirmation code. Ev...

1

BitMart Exchange "You Are Not Allowed To Trade [33001] " Error

Kerem
Kerem
January 26, 2024 5:55 PM367

For days now, the BitMart exchange has been down, and I can't even purchase or sell coins there. This is the error mess...

Frequently Asked Questions

BitMart's contact information is as follows: Phone: 087 095 3431. Email: [email protected]. Mail Address: Unit G06, 29 @ Marloth Building, 29 Marloth St, Nelspruit, Mpumalanga, South Africa.