I purchased two subscriptions from Scannero (mSpy) on 9 June 2026: an mSpy 3‑Month Premium Subscription for $50.39 at 22...:23 and an mSpy 3‑Month Premium Family Kit for $173.24 at 23:40. I'm in Nigeria and paid for both with my debit card. Before purchase, the service was advertised as a premium solut
On June 14, 2026, at approximately 5:41 PM, an unauthorized charge appeared on my bank card from a company listed as "my...kidsguard.online," which I believe may be associated with mSpy. The transaction was processed without my knowledge, consent, or approval. The amount charged was approximately $59,
I purchased the mSpy application approximately three days ago to use on my Samsung Galaxy A52 Android phone. I paid appr...oximately $18 for the service and received account record number 10186843. However, before I was even able to begin using the service, my account was unexpectedly suspended. I did
I recently signed up for the one‑day iOS trial plan via the official mSpy website. I clearly intended to use only the tr...ial offer, but I was unexpectedly charged additional amounts on my card without my clear authorization. On May 14, 2026, two separate payments were deducted from my account: AED 3.
I purchased the mSpy Android service from the official website on May 11, 2026. When I clicked the confirmation button d...uring the purchase, I was charged twice, and I also believe the service was falsely advertised, as what was presented on the site does not match what I actually received. In additi
A Premium membership was created in my name through the mSpy application using my Gmail account without my knowledge or ...approval. This transaction was completed on May 7 at 3:06 PM, and I noticed through the receipt that approximately $27 had been charged from my card. I did not personally purchase
Three days ago, on Sunday morning, I purchased an mSpy subscription for an ...Android device using the email address jpj280***@gmail.com. Of those three
I am using the MSPY dashboard service and for the last 5 days I have been experiencing ongoing issues with account-relat...ed emails. Most recently, I requested an email address change and password update, but I am not receiving the confirmation or verification email needed to complete this change. Thi
On 12/17/2025, an accidental monthly subscription purchase was made through mSpy for an Android device, and approximatel...y $79 was charged from my Ziraat Bank card. I never used the application and did not benefit from any service included in the subscription. As soon as I noticed the situation, I c
On the night of April 10, between approximately 11:00 PM and 11:30 PM, I purchased a one-day trial package from the appl...ication called mSpy, and approximately $1 was charged from my card for this transaction. However, at the same time, an additional charge of approximately $18 was automatically with
On April 11 at around 10:30 AM, I made a payment of approximately $1 to the application called mSpy for trial purposes. ...After this payment, an additional charge of approximately $25 was automatically withdrawn from my Ziraat Bank card without my knowledge or approval. I noticed this unauthorized tr
On April 10, a charge of approximately $54 was made from my personal credit card under the name mSpy. I never gave any a...pproval or authorization for this transaction. In addition, the mSpy application that I downloaded and installed afterward for use does not even open or function at all. Because m
On 2/4/2026 I attempted to purchase a three‑month subscription for the mSpy application. During this process, the amount... of approximately 74€ was reserved/charged through my Alpha Bank card, which means the transaction appears to have gone through on the bank’s side. However, despite the successful
I downloaded the Mspy application onto my Android phone via Google. After installing this application, multiple incorrec...t password attempts were made on my bank accounts, and as a result, my bank placed a block on my accounts due to suspicious activity. Despite the fact that I did not share any bank
About a month ago, I purchased a one-month subscription from Mspy in order to monitor my sibling’s phone. After installi...ng the application on a computer, we were unable to obtain any meaningful or reliable results—neither from the app itself nor from the website interface. The interface was also ext
I accidentally purchased a subscription to the Mspy application and would like to request that this transaction be cance...led and the amount I paid be refunded. The purchase was completed without any confirmation SMS or verification code, and I do not wish to use this subscription. On March 20, 2026,
On March 13, 2026, I purchased a 3-month package for the mSpy app for iPhone and paid $39 using my debit card. I did not... experience any issues during installation, and the app installed successfully; however, the system does not perform daily updates and the data is not refreshing. Additionally, I
On February 24, I made an online payment with my credit card for a subscription on mSpy that was displayed as $1. Howeve...r, after completing the payment, I noticed that instead of $1, my card was charged $55. Even though the price was shown in Turkish lira on the screen, the charge was made in U.S. d
I wanted to purchase the 3-month package on the mSpy app, which was listed as the best-selling option. Although the paym...ent screen showed an amount of approximately $13, a charge of $40 was withdrawn from my Yapı Kredi debit card around 4:00 AM on March 6. After the payment, I received an email in E
I have been using an mSpy for Android subscription since September 2025, purchased directly via your website www.mspy.co...m with the email address tehreemfatima****@gmail.com. For the last two months, I have been facing an issue with the auto‑renewal, which I want to cancel, but I have not been able t
I recently attempted to purchase an mSpy subscription after being shown a 3‑month plan for 1,300. I did not select or ap...prove any other options, yet today three separate debits were taken from my HDFC credit card ending with 9626, totalling 10,700 without my clear consent. After seeing these unexpec
On November 30, 2025, an unauthorized charge of $14 was made to my bank card with the description “Secure App mspy.” I a...m not actively using the iOS monitoring app, yet this charge was still taken from my account, which has caused me significant inconvenience. After the transaction, my bank informe
On November 12, 2025, an unauthorized withdrawal of $32 was made from my card without my knowledge or consent. I am usin...g the mSpy Premium package, and I did not receive any notification regarding this transaction. There is also no customer service channel I can reach for support. This situation has
Even though I never installed the MSPY app, MSPY charged my credit card four times, totaling $71, and has not refunded a...ny of the withdrawals. I emailed them multiple times, but it was useless. In their last email, they only stated that no further charges would be made. When I asked what would happe
mSpy is a brand of mobile and computer parental control and monitoring software. Founded in 2010 by Andrei Shimanovich and originally launched by Altercon Group, the brand provides surveillance applications designed to track user activity across various devices and operating systems.
mSpy offers official customer service channels for user inquiries and technical assistance. Customers can reach the support team via email at [email protected]. The brand also provides official phone support across several regions, including a US-based customer service line at +1 855 896 0041.
Operating within the software and cybersecurity industry, mSpy develops and distributes surveillance applications primarily marketed for parental control and device management. The business model is based on a subscription service that grants users access to a dashboard for remote monitoring. Core services and software capabilities include:
Overall user sentiment regarding mSpy leans heavily toward the negative, with consumers frequently expressing frustration over billing practices, refund disputes, and the software's reliability.
If you have experienced issues with mSpy, you are not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
