I recently signed up for the one‑day iOS trial plan via the official mSpy website. I clearly intended to use only the trial offer, but I was unexpectedly charged additional amounts on my card without my clear authorization. On May 14, 2026, two separate payments were deducted from my account: AED 3....
I purchased the mSpy Android service from the official website on May 11, 2026. When I clicked the confirmation button during the purchase, I was charged twice, and I also believe the service was falsely advertised, as what was presented on the site does not match what I actually received. In additi...
A Premium membership was created in my name through the mSpy application using my Gmail account without my knowledge or approval. This transaction was completed on May 7 at 3:06 PM, and I noticed through the receipt that approximately $27 had been charged from my card. I did not personally purchase ...
Three days ago, on Sunday morning, I purchased an mSpy subscription for an Android device using the email address jpj280***@gmail.com. Of those three ...
I am using the MSPY dashboard service and for the last 5 days I have been experiencing ongoing issues with account-related emails. Most recently, I requested an email address change and password update, but I am not receiving the confirmation or verification email needed to complete this change. Thi...
On 12/17/2025, an accidental monthly subscription purchase was made through mSpy for an Android device, and approximately $79 was charged from my Ziraat Bank card. I never used the application and did not benefit from any service included in the subscription. As soon as I noticed the situation, I c...
On the night of April 10, between approximately 11:00 PM and 11:30 PM, I purchased a one-day trial package from the application called mSpy, and approximately $1 was charged from my card for this transaction. However, at the same time, an additional charge of approximately $18 was automatically with...
On April 11 at around 10:30 AM, I made a payment of approximately $1 to the application called mSpy for trial purposes. After this payment, an additional charge of approximately $25 was automatically withdrawn from my Ziraat Bank card without my knowledge or approval. I noticed this unauthorized tr...
On April 10, a charge of approximately $54 was made from my personal credit card under the name mSpy. I never gave any approval or authorization for this transaction. In addition, the mSpy application that I downloaded and installed afterward for use does not even open or function at all. Because m...
On 2/4/2026 I attempted to purchase a three‑month subscription for the mSpy application. During this process, the amount of approximately 74€ was reserved/charged through my Alpha Bank card, which means the transaction appears to have gone through on the bank’s side. However, despite the successful ...
I downloaded the Mspy application onto my Android phone via Google. After installing this application, multiple incorrect password attempts were made on my bank accounts, and as a result, my bank placed a block on my accounts due to suspicious activity. Despite the fact that I did not share any bank...
About a month ago, I purchased a one-month subscription from Mspy in order to monitor my sibling’s phone. After installing the application on a computer, we were unable to obtain any meaningful or reliable results—neither from the app itself nor from the website interface. The interface was also ext...
I accidentally purchased a subscription to the Mspy application and would like to request that this transaction be canceled and the amount I paid be refunded. The purchase was completed without any confirmation SMS or verification code, and I do not wish to use this subscription. On March 20, 2026,...
On March 13, 2026, I purchased a 3-month package for the mSpy app for iPhone and paid $39 using my debit card. I did not experience any issues during installation, and the app installed successfully; however, the system does not perform daily updates and the data is not refreshing. Additionally, I ...
On February 24, I made an online payment with my credit card for a subscription on mSpy that was displayed as $1. However, after completing the payment, I noticed that instead of $1, my card was charged $55. Even though the price was shown in Turkish lira on the screen, the charge was made in U.S. d...
I wanted to purchase the 3-month package on the mSpy app, which was listed as the best-selling option. Although the payment screen showed an amount of approximately $13, a charge of $40 was withdrawn from my Yapı Kredi debit card around 4:00 AM on March 6. After the payment, I received an email in E...
I have been using an mSpy for Android subscription since September 2025, purchased directly via your website www.mspy.com with the email address tehreemfatima****@gmail.com. For the last two months, I have been facing an issue with the auto‑renewal, which I want to cancel, but I have not been able t...
I recently attempted to purchase an mSpy subscription after being shown a 3‑month plan for 1,300. I did not select or approve any other options, yet today three separate debits were taken from my HDFC credit card ending with 9626, totalling 10,700 without my clear consent. After seeing these unexpec...
On November 30, 2025, an unauthorized charge of $14 was made to my bank card with the description “Secure App mspy.” I am not actively using the iOS monitoring app, yet this charge was still taken from my account, which has caused me significant inconvenience. After the transaction, my bank informe...
On November 12, 2025, an unauthorized withdrawal of $32 was made from my card without my knowledge or consent. I am using the mSpy Premium package, and I did not receive any notification regarding this transaction. There is also no customer service channel I can reach for support. This situation has...
Even though I never installed the MSPY app, MSPY charged my credit card four times, totaling $71, and has not refunded any of the withdrawals. I emailed them multiple times, but it was useless. In their last email, they only stated that no further charges would be made. When I asked what would happe...
Today, an Mspy subscription was activated because my son accidentally approved it. The subscription is under my name, and I submitted a cancellation request immediately after it was activated. I have not used any part of the service, and I want the subscription to be fully canceled. My customer numb...
Through the Mspy website, I purchased a one-time package for $1 on my iPhone after a one-day trial. However, without my knowledge or consent, $23 was charged to my credit card last night and a monthly subscription was started. I was never shown any notice or confirmation screen stating that the sub...
On October 27, 2025, I purchased a one-day trial package of the Mspy app on my Android device (Realme 10). However, without my knowledge or consent, $23 was charged to my credit card for a one-month package. I contacted Mspy customer service to cancel the subscription and request a refund, but no re...
mSpy is a brand of mobile and computer parental control and monitoring software. Founded in 2010 by Andrei Shimanovich and originally launched by Altercon Group, the brand provides surveillance applications designed to track user activity across various devices and operating systems.
mSpy offers official customer service channels for user inquiries and technical assistance. Customers can reach the support team via email at [email protected]. The brand also provides official phone support across several regions, including a US-based customer service line at +1 855 896 0041.
Operating within the software and cybersecurity industry, mSpy develops and distributes surveillance applications primarily marketed for parental control and device management. The business model is based on a subscription service that grants users access to a dashboard for remote monitoring. Core services and software capabilities include:
Overall user sentiment regarding mSpy leans heavily toward the negative, with consumers frequently expressing frustration over billing practices, refund disputes, and the software's reliability.
If you have experienced issues with mSpy, you are not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.