One of my guests tried to return my host without using Airbnb's platform, what should I do?

If one of your guests attempts to return to your property without using Airbnb's platform, you should weigh the advantages and disadvantages of such an arrangement. The advantages of negotiating outside of Airbnb include lower costs without Airbnb fees, more flexible payment options, the possibility of creative agreements, and direct communication with the host. However, there are significant disadvantages, such as hosts being less accountable for cleanliness and guest experiences, potential insurance issues, complexities in handling money exchanges, and the lack of an integrated contract or terms of service.
While Airbnb provides valuable services and a review system that encourages honesty and accountability, rising room rates and other factors may prompt some guests to look for alternatives. It is critical to carefully consider the implications of such arrangements and determine whether they are compatible with your hosting preferences and priorities.