On August 31, 2025, after my Airbnb stay in Istanbul, I was unfairly charged ₺18,000 for alleged damage to a hair dryer. The host claimed that a crack on the device was caused during my stay, but I never even used the hair dryer once, as I already own the exact same model with all the same functions at home. Holding me responsible for this crack is completely unreasonable, and the amount demanded is far from a fair or realistic price for such an item. I contacted Airbnb customer service regarding this issue and only received one written response confirming that I was not responsible for the damage. However, despite this confirmation, the system still shows that I owe the ₺18,000 payment, and no proper resolution has been provided. This is the first time I have faced such an unfair situation on Airbnb, and it has caused me unnecessary stress and frustration. I demand that the wrongful claim of ₺18,000 be canceled immediately and that my case be resolved without further delay.
In August 2024, I rented an apartment in a plaza in Istanbul through Airbnb. Upon arrival, I noticed a crack in the glass of the built-in oven—a problem that clearly existed before my stay. Thinking the host was already aware, I didn't report it; after all, during a short stay, I didn't want to deal...
I used Airbnb for the first time during my trip to Kaş between June 5–9, where we stayed in a rental property as two families. On June 11, I received a phone call from the host, who informed me that they had broken the vacuum cleaner in the property themselves and that they would file a damage claim...
I rented Villa Mehmetim in Kaş, Antalya through Airbnb from September 17-21. Ten days after our stay, I was surprised to see a charge of ₺9650 on October 28 for a "broken chair" that we were never informed about during or immediately after our visit. Airbnb charged my card without investigating whet...
I recently rented a property on Airbnb, and after my stay ended over two weeks ago, I’m facing unfair demands from the host for over ₺10,000. The host is now claiming additional charges for things that weren’t mentioned in the house rules and requesting extra cleaning fees, despite an initial cleani...
On July 24, 2025, I noticed an unauthorized charge of ₺2,221.89 on my credit card from Airbnb. I never made a reservation or gave any approval for this transaction. There was no verification code, no authorization request, no confirmation email—absolutely nothing. I have no relationship with the age...
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